Introduction to Business

Process Management
Business Process
Management

A way to improved and standardized

processes in an organization. It can
eliminate human error and process gaps
while improving efficiency and compliance.
Types of Business Process Management

Document-Centric BPM

Integration-Centric BPM

Human-Centric BPM
 Document-Centric BPM
- The primary purpose of document-centric BPM is to create a
document after several rounds of approval and input from others.

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Document via
form
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Document
Integration-centric BPM
- Integration-centric BPM is focused on integrating company-wide
business software with other department-specific point solutions. It enables a
smooth flow of data between the network of tools. When your software
systems are connected, work happens faster and reduces manual entries that
induce errors.
Human-centric BPM
- It is the most important type you should pay attention. Since humans are
the center of any organization, you want to control and manage human-
centric processes with more care to enable smooth operations.
 DESIGN

OPTIMIZE MODEL
Business Process
Management Life
Cycle

MONITOR EXECUTE
 BPM Life Cycle

Process Design
- Business analysts review current business rules, interview the various
stakeholders and discuss desired outcomes with management.

Business Process Modelling

- Refers to identifying, defining, and making a representation of new
processes to support the current business rules for various stakeholders.
Process Execution
- The business process by testing it live with a small group of users first and
then open it up to all users.

Business Activity Monitoring (BAM)

- Establish key performance indicators and track metric against them using
reports or dashboards.

Business Process Optimize

- Redesign the business processes to streamline and improve process
efficiency and strength the alignment of individual business processes with a
comprehensive strategy.
 Benefits of implementing BPM

• Understand the process that happen within their organizations;

• Analyse them from start to finish;
• Continually improve processes and business strategy;
• Have a greater impact on business outcomes;
• Adapt business process to market trends and industry requirements;
• Capitalize on emerging technologies;
• Reduce waste;
• Cut errors;
• Generate better products and services.
 Disadvantages of BPM
• It does not allow for processes to be repeated;
• It tends to limit innovations due to its highly rigid framework.
• Its structure does not allow flexibility for employees to work on solutions
whatever way they deem fit.
• It usually requires the help of outside consultants who are more
knowledgeable about tools needed to implement BPM.
• If not implemented properly, it wastes time and funds.
THANK YOU!!!