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    08.Elbert Kenneth
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    The document outlines expressions used for hotel reservations, check-ins, facilities requests, and check-outs. For reservations, customers may ask about available rooms and rates while receptionists provide pricing details. Check-in expressions include customers presenting keys upon departure and receptionists assisting with luggage. Facility requests cover amenities like early check-in, and check-out involves customers returning keys and providing feedback on their stay. Practice role-playing these exchanges through short videos.

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    Hotel Reservation (1)

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    The document outlines expressions used for hotel reservations, check-ins, facilities requests, and check-outs. For reservations, customers may ask about available rooms and rates while receptionists provide pricing details. Check-in expressions include customers presenting keys upon departure and receptionists assisting with luggage. Facility requests cover amenities like early check-in, and check-out involves customers returning keys and providing feedback on their stay. Practice role-playing these exchanges through short videos.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    4 views21 pages

    Hotel Reservation

    Uploaded by

    08.Elbert Kenneth
    The document outlines expressions used for hotel reservations, check-ins, facilities requests, and check-outs. For reservations, customers may ask about available rooms and rates while receptionists provide pricing details. Check-in expressions include customers presenting keys upon departure and receptionists assisting with luggage. Facility requests cover amenities like early check-in, and check-out involves customers returning keys and providing feedback on their stay. Practice role-playing these exchanges through short videos.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 21

    Hotel

    Reservation

    21st Aprl 2022


    22nd April 2022
    Table of contents

    Reservation Check in Facilities Check out

    01 02 03 04

    The expressions used to The expressions used The expressions used to The expressions used
    make a reservation and to check in request Hotel’s to check out
    deal with the issues facilities and deal with
    the issues
    PART 1
    Reservation
    and
    Its Issues
    OTHER RESERVATION EXPRESSIONS

    By Customers By Receptionists
    • I would like to book …. room(s) please. • How may I help you?
    • I would like to book for …. • How many people is the booking for?
    • I need … room(s). • What date will you be arriving/leaving?
    • Which rooms available on that date? • With our special weekly rate, that would be
    • Do you have available rooms? a total of ….
    • I’ll be arriving on …. and I’ll be leaving on … • The price includes ….
    • How much would it be? • There are no hidden charges.
    • Does that include breakfast? • There are charges for ….
    • Is there any difference in price between …. and • For the choice of rooms, would you prefer a
    ….? room with a view of the city skyline or a
    • I’d prefer the view of ….
    view of Central Park?
    • Will it be possible for me to have early check
    in?
    PART 2
    Check In
    By Receptionists By Customers
    By Receptionists By Customers
    By Receptionists By Customers
    PART 3
    Facilities
    PART 4
    Check Out
    IMPORTANT THINGS

    LUGGAGE KEY FEEDBACK


    “Could you send someone to “Did you enjoy your stay?
    pick up our luggage, please?” “Here is my key. It’s under …
    Do you have any
    from room …”
    feedback?
    “I’ll send the bellboy over”
    Let’s Practice!
    LET’S MAKE A VIDEO
    1. Make a portrait video to talk about the expressions discussed in this meeting.
    2. Choose whether you want to talk about expressions to reserve a hotel room / check in / ask for
    hotel facilities/ check out,
    3. The duration is only 30 seconds – 1 minute.
    4. Feel free to use any applications of editing.
    5. Be as creative as you can, in editing as well as in making the concept of the video.
    6. This is an individual assignment.
    7. Submit your video no later than Friday (22nd April 2022) at 7 P.M.
    8. Do your best! ;)
    Reservation and Check In

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