Definition of check in : is the process of official tourists arriving at the hotel as well as

putting their luggage into the room.

Check out : is the time for tourists to carry out the process of removing goods from the room

as well as paying if tourists use a minibar.

Language focus for check in :

- Im caling because I want to book a room

- When will you been staying with us?

- July 21 is that for one night

- What size room will you need?

- Wich you prefer smoking room or non smoking room

- How long will you be staying?

Language focus for check out:

- We’re checking out. Can you send someone to pick our luggage?

- I’ll send the bellboy over.

- Good morning. Room 256. Check-out, please.

- Good morning, buddy! I’m checking out later today, and I want a taxi to the airport.

- check out is the process of paying your bills and leaving the hotel after your stay.

Dialog check in :
Indah: Hilton Paris Hotel. How can I help you? (Hotel Hilton Paris. Ada yang bisa dibantu?)

Cicil: Hello, I would like to book a room for two please. Me and my friend . (Halo, saya
ingin memesan kamar untuk dua orang, saya dan teman saya).

Indah: When is the date of the check-in? (Kapan tanggal menginapnya?)

Ulva: It will be on 25th of August. (Tanggal 25 Agustus nanti.)

Indah: What kind of room do you want? We have a basic room and deluxe room for two
people. (Jenis kamar seperti apa yang Anda inginkan? Kami memiliki ruangan sederhana dan
ruangan deluxe untuk dua orang.)

Cicil: What is the difference between those two kinds? (Apa perbedaan antara dua jenis
tersebut?)

Indah: In basic room, there will be two single bed and a shower in the bathroom. Meanwhile
in deluxe room, there will be a king-sized bed along with a shower and a bathtub in the
bathroom. (Di ruangan sederhana, ada dua tempat tidur kecil dan shower di kamar mandinya.
Sedangkan di ruangan deluxe, ada satu tempat tidur besar dengan shower dan bak mandi di
kamar mandinya.)

Ulva: How much is the deluxe room for two nights? (Berapa biaya ruangan deluxe untuk dua
malam?)

Indah: For one night it’s Two Hundred Thousand Rupiah’s, so it will be For Hundred
Thousand Rupiah’s for two nights. (Untuk semalam harganya $Rp 200.000, jadi untuk dua
malam harganya Rp 400.000.)

Cicil: That sounds good. I will book the deluxe room for two nights. Is the breakfast
included? (Itu terdengar bagus. Saya akan pesan kamar deluxe untuk dua malam. Apakah
sudah termasuk sarapan?)

Indah: Yes, miss. It is included for two people. May I take your name for the booking? (Iya,
tuan. Sudah termasuk sarapan untuk dua orang. Boleh saya tahu nama pemesannya?)

Ulva: Of course. It’s Cicilia and Ulva (Tentu saja. Nama saya John Smith.)

Indah: Thank you very much, miss. We look forward to your stay here. (Terima kasih
banyak, pak. Kami akan menunggu kedatangan Anda.)

Cicil: Have a nice day. (Semoga harimu menyenangkan)

Dialog check out : Denicha, Ulva, Cicilia

Dede : good morning, are you checking out now?
Ulva : yess, me and my friend want to check out now.
Cicil Gemoi: And this is the key, Ms
Dede : May I know what is the room number, Ms
Ulva : room number 200
Dede: with the names Cicilia and Ulva number 200 is it true?
Cicil: yes that's right
Dede : ok here is the receipt. thank you for staying at hotel 200
Ulva: your Welcome