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Personal Effectiveness

Personal . . .
Belonging
to or affecting a
particular person
rather than
anyone else.
Effectiveness . . .
Success in
producing a
desired or
intended result.
Personal Effectiveness At Work

Personal
effectiveness means
making the most at all
personal resources at
our disposal - our
personal talents,
energy and time
relative to what's
most important to us.
Need of this Program

Personal
effectiveness
Creates Success.
So be a star
performer we
don’t need only
degrees & medals
but also self
improvement
Benefits

Develop ability to think clearly and logically


Structure thoughts and present ideas
cohesively and effectively
Increase levels of confidence in conducting
oneself with internal and  external customers
Topics

Positive Impact
Setting Goals
The trust Factor – Creating Win-Win
Relationship
Self mastery – A Plan for Personal
Success
Workplace Etiquettes
Communication
Time Management
Stress Management
Conflict resolution
Addressing Emotions at work
Positive Impact

Set of behaviors that are beneficial at all


levels of the organization

 How to be the type of employee


successful companies fight to keep, by
applying seven high- performance
behaviors to their professional life.
Set of Behaviors

Taking Initiative
Stand Out at work
7 habits of Highly effective People by Steven Covey
:-
1)Be Proactive
2)Begin with the end in mind
3)Put first thing first
4)Think win – win
5)Seek first to understand, than to be understood
6)Synergize
7)Sharpen the saw
Stand Out At Work

Career development is not


always about moving up in
the organization.

It's more about constantly


improving yourself and
getting the most out of your
job and work life.

To stand out in a good way,


you need to be aware of the
consequences of what you
think, say, and do
What To think, or Not

Think You can


(and will) succeed

People have
confidence in us
when we have
confidence in
ourselves,
We gain confidence when
Skill & knowledge grow
Make self development plans
Try New Things
Think about your work as more than a Job

Energy
Enthusiasm
Attitude
Think Excellence

 Doesn't it feel great to get through the day without


challenging ourselves to learn something new or
do something great?

 Go beyond the minimum effort, easy way and the


safe path.
 Work hard
What to say or not

Don’t use inappropriate


language (like swearing)
Don’t complain &
Argue too much
Don't talk about
personal problems

Don’t talk Politics & Religion


What to Do, or Not

Be professional by meeting commitment


& respecting
your responsibilities to others & yourself

Look and act professional


Have fun at work, and at the same
time, let people know you can handle
difficult situations with a level head
•Watch your appearance by being well groomed
(bathed, trimmed, combed, etc.) and well
dressed (accepted clothing for the position you
want, tucked in shirt, clean shoes, matching
socks, etc.).

• Be mature by behaving like a reliable grownup.


Create growth opportunities for yourself

 Build Relationships
 Learn From your mistakes
 Be flexible - "That's not my job." "I don't want to do
that
Setting Goals

S = Specific

M = Measurable

A = Attainable

R = Realistic

T = Timely
Specific – What, Why and How?

Measurable – If you can’t measure it , you can’t manage


it

Attainable – Goals you set which are too far out of your
reach, you probably won't commit to doing.

Realistic - This is not a synonym for "easy."


Realistic, in this case, means "do-able."

Timely :-  Set a timeframe for the goal: for next week, in


three months, by fifth grade. Putting an end point on your
goal gives you a clear target to work towards.
Creating Win–Win Relationship

Develop your communication and


behavior skills to create a climate of
trust, collaboration and goodwill with
coworkers
Self mastery – A Plan for Personal Success

 Learn a set of principles and personal management


skills that will change how you view your life and enable
you to grow in personal confidence and effectiveness
Etiquettes at work

Say Hello, how are you

Your Physical and Verbal behavior


Etiquettes at work

Sit up straight Your appearance


Some more Tips

 Be Self aware – Self-awareness is a critical component


to etiquette in any situation.
 Taking particular note of coworker annoyance is good
place to start . Use them as rules of thumb for behavior
that you find particularly obtrusive and make a
concerted effort not to do the same.
 Use common sense, try not to be too loud and unpleasant

 Avoid Strong Cologne & Perfume – Use light and


Soft ones
 Mind your own business –
Keep Your noise to yourself

Use speakerphone only for conference calls

Don’t talk loudly across partitions

Keep cell phone ringers low


Answers phone promptly, don’t let it ring several times
Keep your germs to yourself

This is basic; but


many overlook it
Cover your mouth
when you sneeze &
Cough
Failure to do so is
rude, inconsiderate
and stupid
Communication

Speak with more confidence and listen


carefully to build rapport

Analyze and utilize body


language to your advantage
Time Management

Realize that time management is a myth – We have only 24


hours in a day. Time doesn’t change. All we can actually manage is
ourselves and what we do with the time that we have

Find out where you’re wasting time - Many of us are prey


to time-wasters that steal time we could be using much more
productively. Do you spend too much time 'Net surfing, reading
email, or making personal calls?
Time Management

Prioritize ruthlessly -

Learn to delegate
and/or outsource.
Stress Management

•Avoid people who stress you out


•Avoid hot-button topics
•Pare down your to-do list
Conflict Resolution

Listen first; talk second


Keep people and
problem separate
Make sure that good Use active listening skills to ensure
relationships are the that you hear and understand
first priority other’s positions and perceptions.

When you talk use an adult, assertive approach rather


than a submissive or aggressive style
Addressing Emotions At Work

Kick habits that hurt you. Habits such as


procrastinating, overeating, being
disorganized, avoiding conflict…etc
Learn how to stay calm and clearheaded when
you start to lose your temper
Eliminate over-reactive behaviors and replace
them with reasonable behaviors
Learn behavior modification skills that people will
notice—and will likely want to copy themselves

Take ownership of your emotions and


your reactions
Attitude

Always keep a positive attitude


Talk nicely and be nice

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