Speaking with

Confidence – One
to One and One
to Many

MDP For UPMRC

Session I by Dr. Kajal.S.

Your Expectations?
Session Plan

One to One: 45 minutes

One to Many: 45 minutes
1893 World’s
Parliament of
Religions, USA
Gita: “Whosoever
comes to Me, through
whatsoever form, I
reach him; all men are
struggling through
paths which in the end
lead to me.”
Speaking

– How often do you speak? How much do

you speak?
– Do Women speak more than Men?
Research

– 3 Times more
(http://www.dailymail.co.uk/femail/article-419040/Wom
en-talk-times-men-says-study.html)
– 20,000 vs 7,000 words a day.
– Incorrect, no supporting data
(e.g.http://itre.cis.upenn.edu/~myl/languagelog/archives
/003419.html).
– 16,000 words a day
Time Spent
Confidence

– Belief in oneself
– Conviction that one has the ability to
meet life's challenges and to succeed
– Willingness to act accordingly
Types

One-to-one One-To-Many

– Direct Discussion – Type of communication commonly

found in ‘old’ media such as print,
– No one else involved radio, and television.
– Appraisal – Single source, multiple receivers
e.g. commercial on TV , a
– Closed meeting with Boss
newspaper article, a book just to
– Your Examples? name a few examples, LinkedIn
Types contd.

Many to Many Many to One

– Blog posts – Review of book
– Discussion Forums – Feedback
7 C’s of Effective Communication

1. COMPLETENESS
2. CONCISENESS
3. CONSIDERATION
4. CLARITY
5. CONCRETENESS
6. COURTESY
7. CORRECTNESS
Activity 1.1: Remove deadwood/redundancies to make
these expressions easy to read and understand.

6. Vitally essential
1. It is our opinion that
7. During the course of our
2. True facts conversation
3. We held a meeting for 8. Assemble together
the purpose of
9. 8.30 a.m. in the morning
4. Prompt and Speedy 10. Consensus of opinion
5. At this point in time
Modern Elements; 5 W’s 1 H

WHAT WHOM
WHO

Feedback

HOW
EFFECT WHERE WHEN
(MEDIUM)
Activity 1.2-Role Play
Convince One-to-One in 2 minutes
– Describe a specific situation
– Describe the results you want to achieve
– Communicate clearly
– Use 7 C’s
End of Session I