Learning Strand 6- Digital Literacy

Learning Competency:
1. Identify the different potential problems of a desktop computer (p.8
LS6DL-DO-PSB-AE/LS/AS-4)
Background Information:
There are two types of common computer problems; hardware and
software. Most people are familiar with software related computer
problems because they present an error message identifying a specific
program as the cause.
Viruses are another common computer problem associated with
software. Viruses the most common computer problems today . They
can affect hard drives, flash drives, MP3 players, cell phones and almost
any removable media that connects to a computer.
Interpreting what computer problems you have and how to fix them
can be difficult, especially if you don't know much about your PC.
Here are five common computer problems

Blue Screen of Death (BSoD)

Many people think of blue as a calming color; however, when it comes up on your
computer screen with a bunch of white text, it probably has the opposite effect. The blue
screen of death (BSoD or STOP Error) may appear to be one of the scariest computer
problems you'll come across. However, all your computer may need is for you to reboot it.
This STOP error appears on your screen for a variety of reasons: failing hardware,
damaged software, corrupt DLL files, problems with drivers and more. The remedy for a
blue screen of death depends on the original problem. The screen provides you with codes
that can help you identify and fix your computer problems.

Missing DLL File

Dynamic-Link Library (DLL) files house information for your operating system on
how to perform certain functions. Occasionally, your computer loses DLL files or
something damages them. When your PC can't read the particular DLL file, it doesn't
know how to respond in certain situations. You may have a missing or corrupt DLL file if
you receive an error message every time you perform a certain function, such as saving. If
your computer problems are stemming from missing and damaged DLL files, you can
restore them by downloading them back onto your PC.
Applications That Won't Install

If you're having trouble with an application not installing, it may be

because your computer doesn't have enough hard drive space. If this is the case,
you need to free up some space. This is one of the computer problems that's,
well, least problematic. You can free up some hard drive space by getting rid of
files and folders you don't need. These may be temporary files, duplicate files or
data for software you've uninstalled.

Applications Run Slowly

There are several reasons software might be running at turtle speed. You
may have computer problems that involve your operating system or an
application, your operating system might be missing updates or your computer
doesn't have enough hard drive space. If you don't have enough hard drive space,
you can scan, clean and optimize your hard drive.
Abnormal Applications Behavior

Computer problems that involve applications acting strangely

oftentimes leave you wondering what has happened. Your application has
been working just fine, but now, seemingly without reason, it is doing
something strange.
For instance, your Word document will no longer show the top margin of
your document. It still says it's there, and when you print it, there's not a
problem. You just can't see it on your monitor. If this is happening, you may
want to restart your computer. Conducting an internet search for the type of
problem you're experiencing or consulting your user manual may help you
as well.
Choose the letter of the best answer.
1. A common problem of a computer today. It affects hard drives, flash
drives, MP3 players, cellphones, and almost any removable media that
connects to a computer.
a. faulty motherboard c. virus
b. faulty PSU d. low quality computers
2. This problem comes up on your screen with a bunch of white text.
a. blue screen of death (BSoD or STOP Error)
b. virus
c. missing Dynamic-Link Library (DLL)
d. faulty PSU
3.Way of solving computer problem that won’t install application or save
files.
a. free up some hard drive space by getting rid of files and
folders you don't need.
b. scan the computer
c. restart the computer and try again installing the
application.
d. reformat the computer
4. Way on how to solve missing DLL files.
a. restore them by downloading them back onto your PC.
b. scan the files of the computer
c. restart the computer
d. search the files in the documents.
5. A problem of the computer especially the microsoft word wherein the
margin at the top most part is not visible in the monitor.
a. Abnormal Applications Behavior
b. Applications That Won't Install
c. Applications Run Slowly
d. Blue Screen of Death (BSoD)