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Evidence 1: Dialogue “Evaluating

product and service”


TECNOLOGÍA EN NEGOCIOS INTERNACIONALES
FICHA 2282229
LUBY DAYANA Guisao Rodríguez
well Juan thanks and
Hi David, how are you? you?
Well thank God, tell me a
little how the process of Clear that if, at the time I have been
quality management will in working hard in the implementation
your and improvement of the quality by
company's flowers means of safety standards in the
operational areas of the company's
flower, specifically cutting and
harvesting of the same staff.
Has my support, keep in mind
Interesting that I've been
that you need to start a process of
thinking about creating my
management in your company as
own flower company,
I have been running with the staff
I've been needing
that you mentioned.
information in connection.
A Management process is a set of
activities that interact with the aim of
And that is a transforming elements that come in
management process? and out for the satisfaction of
And how you are customers. And I have implemented it
implementing it? in several rules which must be fully
complied with in the company and in
the area that I told you about.
Because of the cutting area starts the good
quality of the product in this case the flower
And why you’re to be exported to the outside, is the
implementing it in the primordial base to leave well of the company
cutting area? with all the maximum quality.
Well, one of the primary rules regarding the safety of
the operator is to use
his uniform very well with his waterproof vest and
I like the subject, besides I pants, and his gloves in order not to be cut at the
have read books about the moment of having the flower in his hands, another is
theme of flowers, it is to have an average weight when loading the product in
impressive the varieties order not to have future inconveniences with the
that there are. postures, another is to inform in time any novelty that
presents itself at the moment of cutting the flower as
they are; to cut off the hand, a foot, sliding, those are
some very noticeable flaws that can be prevented in
time.
Of course if, if you want to
accompany me in this
welcome process, it is more
If you don’t put it help you to run your project
into practice the of creating your own
others won’t. company.
If I have time right now I will
accompany you, otherwise I will go to
not take up more time, I think it has
been very clear to me the management
process that you are carrying out, I Thank you very much
hope everything will turn out very for listening to myself
well for you. I leave you many thanks
for your valuable information, we’re
talking.
GLOSSARY OF TERMS
 Harvesting: Act of catching the fruits or products of the field, after their
cultivation.
 Management: Organization, management and management of a community or an
 Institution: The poor administration of many governments kept the country in
misery. The Company's administration awarded the most outstanding workers.
 Safety: State of a person or thing in which it is free of risk or danger. The
authorities reinforced the security of the bank with bars and alarm systems.

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