Information Bulletin - Removed Individual Letterhead

Department of Trade and Industry
COOPERATIVE DEVELOPMENT AUTHORITY

CITIZEN’S CHARTER INFORMATION BILLBOARD
Welcome to CDA!
To assist you in availing of the services we provide, we have

prepared this CITIZEN’S CHARTER INFORMATION
BULLETIN with the following details:
1. Title of the services we provide

2. Service Number of the service based on the CITIZEN’S
CHARTER HANDBOOK
3. Complete documentary requirements
4. Processing fees involved
5. Processing time
6. Person (position) responsible for each step
7. And the procedure for filing complaints
Should you need more specific details, our CITIZEN’S

CHARTER HANDBOOK is available for your perusal at the
Helpdesk, with softcopy readily accessible at the CDA Website
(www.cda.gov.ph).
We hope to give you a convenient and hassle-free experience.

Please do not forget to accomplish our CLIENT
SATISFACTION SURVEY. Your comments and feedback are
very important to us.
Thank you very much!

1. Facilitation of CDA-Administered Loans & Grants for Liquidation
Service Provided by: Cooperative Project Development and Assistance Division (CDA-CPDAD)
Processing
Step Particulars
Time
Client submits liquidation report and letter to CDA Receiving Officer (Document Controller / 5 minutes
1.1
Admin Aide / Clerk)
1.2 Receiving Officer forwards documents to Division Chief for instructions 5 minutes
1.3 Division Chief forwards to concerned staff who will do the evaluation 5 minutes
2.1 CDS II and/or Senior CDS evaluates submitted liquidation report 1 day
2.2 CDS II, Senior CDS, Supervising CDS and Division Chief prepares Disbursement Form 5 minutes
Document Controller forwards liquidation report with Disbursement Form to Finance to be 5 minutes
2.3
recorded in the logbook
1 day and 25
Total Processing Time:
minutes
2. Facilitation of Request for Project Development and Assistance

Process Process
Step Particulars ing Step Particulars ing
Time Time
Client submits letter of request to CDA Document Controller receives the

5 2
1.1 Receiving Officer (Document 2.5 signed letter from Administrator /
minutes minutes
Controller / Admin Aide / Clerk) Region Director
Receiving Officer forwards documents 5 CDS II, Supervising CDS and Division 5
1.2 2.6
to Division Chief for instructions minutes Chief finalizes the letter minutes
CDS II evaluates submitted letter Document Controller forwards letter to

2.1 1 day 2.7 5 hours
request/project proposal Administrator/ Regional Director
CDS II / Senior CDS conducts initial Document Controller Receives the

2
2.2 evaluation of the letter request/project 1 day 2.8 signed letter
minutes
proposal for endorsement/approval
CDS, Sup. CDS and Division Chief Document Controller forwards letter to
30 5
2.3 prepares endorsement letter reply to 2.9 the Records Section for transmittal
minutes minutes
GFI for possible funding
Document Controller forwards letter to Document Controller reproduces copy 5

2.4 5 hours 2.10
Administrator/Region Director of letter for file of CDA minutes
3 days, 2 hours and

59 minutes
3. Issuance of Certificate of Compliance for Newly Registered Cooperative
Service Provided by: Supervision and Examination Division (HO) / Section (RO)
Process Process
Time Time
CDS II / CDS I receives copy of the 15

1 5 CDS II prepares statement of account 2 hours
Certificate of Registration minutes
CDS II / Senior CDS print Certificate Accountant prepares order of

2 1 hour 6 2 hours
of Compliance (COC) payment
Client pays COC fee of P 100.00 and

3 Senior CDS / Chief CDS reviews COC 4 hours 7 receives the issued Official Receipt 2 hours
from Cashier
1 day 45
Director / Administrator approves and 8 CDS II / CDS I issues the COC
4 and 4 minutes
signs COC if in order
hours
Total Processing Time is 3 days, 2 hours and 59 minutes / Total Processing Fee is P 100.00
4. Issuance of Certificate of Compliance for Operating Cooperative

Service Provided by: Supervision and Examination Division (HO) / Section (RO)
Processing
Step Particulars
Time
After encoding the Cooperative Annual Progress Report (CAPR) and other required reports
through the CDA Online System, the Client submits the acknowledgment receive from the system
1 30 minutes
and hard copy of the Audited Financial Statement and List of Officers and Trainings Attended to
the CDA through the Receiving Clerk Receiving clerk (RO)/CDS I (HO)
CDS II / CDS I checks completeness and accuracy of the submitted reports through the system
2 and, if complete and accurate, issues Claim Stub to client indicating date of release of Certificate 1 hour
of Compliance (COC). Otherwise, CDA returns documents to clients
3 CDS II / Senior CDS process and evaluates submitted documents 4 hours
Senior CDS (RO) / Chief CDS (HO) reviews the recommendation of the CDS II (RO ) / Senior 3 hours and
4
CDS (HO) 30 minutes
CDS II / Senior CDS prints the COC if documents are found to be in order. Otherwise, Client will
5 30 minutes
receive notice of deficiency thru mail or email
6 The Regional Director (RO) / Administrator (HO) approves and signs the COC 5 days
7 CDS II prepares the statement of account 2 hours
8 Client pays COC fee of P 100.00 and receives the issued Official Receipt from Cashier 1 hour
9 Client signs and receives the COC issued by the CDS I / CDS II 1 hour
Total Processing Time is 7 days / Total Processing Fee is P 100.00

5. Issuance of Certificate of Registration (COR) of Proposed Primary
Service Provided by: Registration Division
Processing
Step Particulars
Time
Client creates an account through the “Cooperative Systems”," E-CoopRIS" accessible via the
1.1 n/a
CDA website
2.1 The Senior CDS assigns a validator for a Client who has submitted online registration 1 day
2.2 CDS II conducts validation and submits recommendation 2 days
3.1 Senior CDS evaluates submitted registration application online 1 day
The Regional Director (RO) / Chief CDS (HO) evaluates and approves application, or acts
accordingly
- If not viable for registration - CDS issues notice of denial thru email address within 5
working days.
3.2 - If deferred due to insufficient compliance to existing policies/guidelines, or findings in the 1 day
validation and/or evaluation process - CDS sends an email to client within 5 working
days
- Application is deleted automatically from the system of client does not comply with
findings within 30 working days
Client (1) prints the Articles of Cooperation, By-laws, Economic Survey & Treasurer’s Affidavit,
(2) have the documents signed as necessary by the Cooperators, Members, Officers, and (3)
4.1 1 day
have them notarized and submitted to CDA with essential documents in 3 original copies. Senior
CDS checks and/or evaluates the completeness and consistency of the documents
Client pays the registration fee* through online payment using the landbank biz portal or over the
5.1 n/a
counter at any CDA Office. If payment is done line, Client must notify CDA
5.2 CDA Cashier issues official receipt 2 hours
Client receives the Certificate of Registration (COR) printed and issued by the Senior CDS /
5.3 2 hours
Chief CDS
*Applicable Fees
1. Registration Fee which is 1/10 of 1% of the Total Paid up Total Processing Time: 6 Days & 4 Hrs.
share capital but not less than five hundred (500) pesos.
2. Name Reservation Fee which is One hundred (100) pesos
3. Legal Research Fee which is 1% of Total Fees but not
lower than ten (10) pesos
6. Issuance of Certificate of Registration of Secondary/Tertiary
Service Provided by: Registration Division
Processing
Step Particulars
Time
Client creates an account through the “Cooperative Systems”," E-CoopRIS" accessible via the
1.1 n/a
CDA website
2.1 The Senior CDS assigns a validator for a Client who has submitted online registration 1 day
2.2 CDS II conducts validation and submits recommendation 2 days
3.1 Senior CDS evaluates submitted registration application online 1 day
The Regional Director (RO) / Chief CDS (HO) evaluates and approves application, or acts
accordingly
- If not viable for registration - CDS issues notice of denial thru email address within 5
working days.
3.2 - If deferred due to insufficient compliance to existing policies/guidelines, or findings in the 1 day
validation and/or evaluation process - CDS sends an email to client within 5 working
days
- Application is deleted automatically from the system of client does not comply with
findings within 30 working days
Client (1) prints the Articles of Cooperation, By-laws, Economic Survey & Treasurer’s Affidavit,
(2) have the documents signed as necessary by the Cooperators, Members, Officers, and (3)
4.1 1 day
have them notarized and submitted to CDA with essential documents in 3 original copies. Senior
CDS checks and/or evaluates the completeness and consistency of the documents
Client pays the registration fee* through online payment using the landbank biz portal or over the
5.1 n/a
counter at any CDA Office. If payment is done line, Client must notify CDA
5.2 CDA Cashier issues official receipt 2 hours
Client receives the Certificate of Registration (COR) printed and issued by the Senior CDS /
5.3 2 hours
Chief CDS
*Applicable Fees
1. Registration Fee which is 1/10 of 1% Total Paid up share Total Processing Time: 6 Days & 4 Hrs.
capital but not less than Php Two thousand (2,000) pesos
for Secondary Coops and Php Three thousand (3,000)
pesos for Tertiary Coops.
2. Name Reservation Fee which is One hundred (100) pesos
3. LRF: 1% of Total Fees but not lower than Php ten (10)
pesos
7. Process on the Conduct of Capacity Building for Micro Cooperatives
Service Provided by: Cooperative Research, Information and Training Division (HO)/Section(RO)
Process Process
Time Time
Senior CDS Plans for the conduct of 5 min

CDS II / Senior CDS send invitations
1.1 mandatory trainings for micro 2 hours 3.1 per
to micro cooperatives
cooperatives invitee
Client attends the scheduled

Senior CDS and CDS Field Personnel mandatory training conducted by
1.2 1 hour 4.1 8 hours
identify/create schedules Training Team, CDS II and Senior
CDS
Senior CDS / CDS submits the CDS II, Senior CDS and Field
10 3-5 min
2.1 schedule to the Regional Director for 5.1 Personnel print certificate of
minutes per cert.
consideration attendance / participation
Senior CDS and Director signs

Regional Director approves the 6.1 1 hour
2.2 1 hour certificates
schedule and assigns Training Team
CDS II / MIS Personnel post the

schedule of the trainings to the CDA Client acknowledges receipt of the
5 5 min
2.3 Regional Office official webpage, 7.1 certificates sent through email by the
minutes per cert.
social media account and in the field CDS II /Senior CDS
offices
1 day, 5 hours, 50
minutes
8. Process of Payments of Claims/Disbursements

Service Provided by: Administrative Division/Cashier
Processing
Step Particulars
Time
1.1 Clerk/Cashier receives voucher from Finance 10 minutes
1.2 Clerk/Cashier prepares LDDAP check 10 minutes
Clerk/Cashier prepares Advice/LBP Service:

a. Biller Data Entry System (BIDES)
1.3 10 minutes
b. Financial Data Entry System (FINDES)
c. Advice of Clerk Issued and Data Cancelled Entry System (ACICDES)
1.4 Cashier reviews and signs the voucher and forward the same to Finance 20 minutes
Supervising Admin. Officer reviews and signs the voucher and forwards the same to the
2.1 30 minutes
Administrator
3.1 Administrator signs the voucher and returns the same to Cahsier for sorting 1 day
4.1 Cashier sorts document and submits to LBP (processing time is within 15:00) 10 minutes
Total Processing Time: 1 day, 2 hours

9. Processing of Application for Accreditation of Cooperative External Auditor
Processing
Step Particulars
Time
Client submits application and documentary requirements to Regional Office.

1.1 1 hour
CDS II and Senior CDS conduct initial evaluation on the application and submitted documents
1.2 CDS II prepares Statement of Accounts (SOA) 10 minutes
1.3 Accountant I issues Order of Payments (OP) 5 minutes
2.1 Client pays corresponding fee* to Cashier, who then issues Official Receipt (OR) 5 minutes
Client submits duplicate copy of OP and OR.

3.1 30 minutes
Senior CDS prepares letter of recommendation for application and transmits to Head Office
4.1 Records Officer of Head Office forwards received application to CRITD 10 minutes
4.2 CDS II evaluates documents 2 hours
Chief CDS, Director of IDD and Administrator recommend application to the Board for
4.3 30 minutes
consideration
4.4 Board Secretary includes the application in the Board Meeting Agenda 30 minutes
5.1 CDS Board of Administrators Approves application 1 day
6.1 CDS and CRITD personnel prints the certificates and have the same signed by the Chairperson 2 hours
6.2 Records Officer forwards signed certificate to the CDA Regional Office 10 minutes
7.1 Client takes oath and signs pledge of commitment before the Regional Director 10 minutes
7.2 Director and Senior CDS releases Certificate of Accreditation to Client 15 minutes
8 Receives the Certificate of Accreditation after CDS II logs and records the release of the same 15 minutes
*Applicable Fees : Filing fee
1. For Individual: 1 day, 7 hours, 50

a. Initial = P 2,000 minutes
b. Renewal = P 1,000
2. For Auditing Firm:

a. Initial = P 5,000
b. Renewal = P 2,000
10. Processing of Application for Accreditation of Cooperative Training Provider
Processing
Step Particulars
Time

1.1 2 hours
2.1 Client pays corresponding fee* to Cashier, who then issues Official Receipt (OR) 5 minutes

3.1 30 minutes
4.3 30 minutes
consideration
5.1 CDS Board of Administrators Approves** application 1 day
6.1 CDS and CRITD personnel prints the certificates and have the same signed by the Chairperson 1 hour
7.1 Client takes oath and signs pledge of commitment before the Regional Director 10 minutes
7.2 Director and Senior CDS releases Certificate of Accreditation to Client 15 minutes
*Applicable Fees :
Filing fee - For Advocacy Cooperatives, Federations, Unions, 1 day, 7 hours, 50

Training Institutions, Academe, and NGOs: minutes
1. Initial = P 3,000
2. Renewal = P 5,000
For NGA’s/ CDO’s/ SUC’s the following accreditation fee shall

apply:
3. Initial = P 1,500
4. Renewal = P 2,500
**For denied or deferred applications, the same will be returned to CRITD for appropriate action
11. Processing of Application for Recognition of Cooperative Mediator-Conciliator
Processing
Step Particulars
Time

1.1 30 minutes
2 Client pays corresponding fee* to Cashier, who then issues Official Receipt (OR) 5 minutes

3 30 minutes
4.3 30 minutes
consideration
5 CDS Board of Administrators Approves** application 1 day
6.1 CDS and CRITD personnel prints the certificates and have the same signed by the Chairperson 1 hour
7 Director and Senior CDS releases Certificate of Accreditation to Client 15 minutes
1 day, 6 hours, 10
*Applicable Fees : Recognition Fee Total Processing Time:
minutes
1. Initial = P 1,000.00
2. Renewal = P 500.00
**For denied or deferred applications, the same will be returned to CRITD for appropriate action
12. Processing of Claims/Disbursements – for Transactions that Require Complex Processing
Service Provided by: Finance Division

Processing
Step Particulars
Time
Client submits approved claims documents for obligation and processing.

1.1 Document controller/Admin.Aide/Clerk receives the disbursement voucher (DV) checks 30 minutes
completeness based on the checklist
1.2 Document controller/Admin.Aide/Clerk returns documents for compliance if incomplete 10 minutes
Document controller/Admin.Aide/Clerk stamps “RECEIVED” or signs logbook, attaches routing

1.3 20 minutes
slip and assigns Control number before logging and forwarding the claims to Budget section
Budget Aide receives the documents and logs before attaching Obligation Request Status (ORS)
2.1 10 minutes
and assigning control number
Budget Officer II evaluates the validity of the claims’ documents, verifies availability of allotment
2.2 and checks if authorized in the approved Work and Financial Plan (WFP) - if not it should be 30 minutes
approved by the BOA
Budget Officer II initials the ORS if there is available balance of allotment to cover the obligations
2.3 10 minutes
and is authorized
2.4 Budget Aide Records the transaction in the Registry (RAOPS, RAOMO or RAOCO) by P/A/P)* 30 minutes
Budget Officer III evaluates the validity of the claims documents and certifies that allotment is
3 40 minutes
available by signing Box B of the ORS and obligated for the purpose requested therein
Bookkeeper/Admin. Assistant assigns DV No, and records in the logbook the DV No. date,
4.1 15 minutes
payee, particular and amount with corrections, and finalizes the letter
4.2 Bookkeeper/Admin. Assistant reviews DV for completeness and propriety of documents 3 days
Bookkeeper/Admin. Assistant checks Index of Payment (IP) from the file and determine whether
4.3 there was a prior payment of the same claim. If claim was already paid, returns the DV and 30 minutes
documents to the Receiving/Releasing Clerk to be returned to the claimant
Bookkeeper/Administrative Assistant records the following in the IP: name and address of
4.4 30 minutes
creditor, DV date and number, particulars and amount if the claim is not yet paid
Accounting Clerk/ Admin Assistant prepares Certificate of Withholding Tax if there is withholding
4.5 45 minutes
tax
Accountant II (1) review the processed documents and initials on Box C of DV and prepares JEV
5.1 in three copies, (2) records the JEV in the CKDJ, and (3) prepares subsidiary ledgers. Forward 2 days
copies to the Accountant III
Accountant III / Sup. Admin. Officer /Chief Finance Division review DV and documents and
6.1 7 hours
correctness of entries on the JEV and the Certificate of Withholding Tax, and Signs DV and JEV
6.2 Accountant III / Sup. Admin. Officer verify if cash is available, and endorse to Cash 1 hour
7.1 Document Controller/ Admin Aide/Clerk forwards DV and documents to Cash 1 hour
RAOPS – Registry of Allotment and obligation – Personnel Services Total Processing Time:
RAOMO – Registry of Allotment and Obligation – Maintenance and other Expenses 6 days and 6 hours
RAOCO – Registry of Allotment and Obligation – Capital Outlay
CKDJ – Check Disbursement Journal
JEV – Journal Entry Voucher
13. Processing of Claims/Disbursements – for Transactions that Require Highly Technical Processing

Processing
Step Particulars
Time

1.1 Document controller/Admin.Aide/Clerk receives the disbursement voucher (DV) checks 1 hour

1.3 40 minutes
2.1 10 minutes
2.2 and checks if authorized in the approved Work and Financial Plan (WFP) - if not it should be 1 hour
approved by the BOA
2.3 20 minutes
and is authorized
3 3 hours
4.1 1 hour
4.2 Bookkeeper/Admin. Assistant reviews DV for completeness and propriety of documents 7 days
4.3 there was a prior payment of the same claim. If claim was already paid, returns the DV and 1 hour
4.4 1 hour
4.5 1 hour
tax
5.1 in three copies, (2) records the JEV in the CKDJ, and (3) prepares subsidiary ledgers. Forward 4 days
Accountant III / Sup. Admin. Officer /Chief Finance Division review DV and documents and 2 days and 7
6.1
correctness of entries on the JEV and the Certificate of Withholding Tax, and Signs DV and JEV hours
6.2 Accountant III / Sup. Admin. Officer verify if cash is available, and endorse to Cash 1 hour
7.1 Document Controller/ Admin Aide/Clerk forwards DV and documents to Cash 2 hours
RAOMO – Registry of Allotment and Obligation – Maintenance and other Expenses 15 days and 5 hours
14. Processing of Claims/Disbursements – for Transactions that Require Simple Processing

Processing
Step Particulars
Time

1.1 Document controller/Admin.Aide/Clerk receives the disbursement voucher (DV) checks 30 minutes

1.3 20 minutes
2.1 10 minutes
2.2 and checks if authorized in the approved Work and Financial Plan (WFP) - if not it should be 30 hour
approved by the BOA
2.3 10 minutes
and is authorized
3 40 minutes
4.1 15 minutes
4.2 Bookkeeper/Admin. Assistant reviews DV for completeness and propriety of documents 1 day
4.3 there was a prior payment of the same claim. If claim was already paid, returns the DV and 30 minutes
4.4 30 minutes
4.5 45 minutes
tax
5.1 in three copies, (2) records the JEV in the CKDJ, and (3) prepares subsidiary ledgers. Forward 1 day
Accountant III / Sup. Admin. Officer /Chief Finance Division review DV and documents and 1 hour and
6.1
correctness of entries on the JEV and the Certificate of Withholding Tax, and Signs DV and JEV 30 minutes
6.2 Accountant III / Sup. Admin. Officer verify if cash is available, and endorse to Cash 30 minutes
7.1 Document Controller/ Admin Aide/Clerk forwards DV and documents to Cash 1 hour
RAOMO – Registry of Allotment and Obligation – Maintenance and other Expenses 3 days
15. Resolving Incomplete Requirements in the Facilitation of CDA-Administered Loans & Grants for Liquidation
Processing
Step Particulars
Time
CDS II/and or Sr. CDS/Supervising CDS/Division Chief prepares letter to cooperative requesting 1 hour
1.1
to submit needed docs
Document Controller/ Admin Aide/Clerk forwards the notification letter to the Administrator, or as 5 minutes
1.2
the case may found to be sufficient, the Regional Office Director, for signature
Client submits all documentary requirements in compliance to CDA HO/ RO 5 minutes

2.1 Document Controller/ Admin Aide/Clerk forwards to the Division Chief for instructions to
concerned staff
2.2 Division Chief / CDS II and or Sr. CDS forwards to concerned staff who will do the evaluation 5 minutes
3.1 CDS II and/or Sr. CDS evaluates submitted liquidation report 1 day
3.2 CDS/and or Sr. CDS/Supervising CDS/ Division Chief prepares Disbursement Form 5 minutes
Document Controller/ Admin Aide/Clerk forwards Liquidation Report with Disbursement Form to 5 minutes
3.3
Finance Division to be recorded in the logbook
1 day, 1 hour and

25 minutes
16. Submission of Agency Accomplishment Report

Service Provided by: Planning and Policy Development Division
Process Process
Time Time
Receiving staff records incoming

10
1.1 reports and forwards to Planning 4.2 GASSD Director reviews and initials 1 hour
minutes
Officer III
Planning Officer III retrieves mailed 15

1.2 4.3 Administrator reviews and signs 1 hour
Reports and maintains files minutes
2 days
Planning Officer III checks Planning Officer III accesses DBM
2.1 and 4 5.1 2 hours
completeness and accuracy online URS
hours
Planning Officer III verifies/clarifies 2 days

2.2 submitted report with RO/HO and 4 Planning Officer III encodes Quarterly
5.2 2 hours
concerned, when necessary hours Physical Report of Operations
Planning Officer III computation using Planning Admin forwards approved 15

3.1 1 day 6.1
formula (target vs. Accomplishment)
hard copy to ICTD minutes
4.1 Planning Chief reviews and initials 1 hour 15

6.2 ICTD posts scanned copy in the TS
minutes
6 days, 7 hours and

55 minutes
17. Technical Assistance Services in the Registration of Credit Surety Fund (CSF) Cooperatives
Service Provided by: Technical Assistance Division /Section

Processing
Step Particulars
Time
Client coordinates with BSP, LGU, CDA & other partners for the conduct of Contributors
Orientation Seminar (COS).
1.1 4 hours
Senior CDS-Regional Office (RO) co-conducts with the BSP the Contributor’s Orientation
Seminar (COS)
Client visits and coordinates with CSF-RO and inquires the requirements for registration of a
proposed CSF Cooperative. 2 hours & 30
2.1
Senior CDS & CDS II – Regional Office (RO) discuss the requirements for Registration based on Minutes
Memorandum Circulars 2018-05 & 2019-05)
Senior CDS & CDS II assist client in defining strategies and in setting up schedules of activities
2.1 1 hour
to be done in preparing and completing the requirements for registration.
Client secures registration forms, while Senior CDS & CDS II assist client secures a
3.1 1 hour
Cooperative Name Reservation Notice (CNRN)
Senior CDS & CDS II provides the client with downloadable/editable registration forms and
3.2 30 minutes
checklist of requirements
Senior CDS & CDS II orient the client in accomplishing the forms and in complying with the
3.3 1 hour
requirements.
Client conduct Organizational Meeting and Senior CDS & CDS II atend meeting/s to coordinate
4.1 1 hour
with the client on-site.
4.2 Senior CDS & CDS II assist in the preparation of ACBL & other documents 2 hours
Senior CDS & CDS II make follow-up visits and/or coordination activities, or renders technical
4.3 1 hour
assistance, when requested.
Client submits the registration requirements. CDS I receives and checks the completeness of
5.1 documents based on the checklist, records in the logbook and transmits the application for 1 hour
registration document.
5.2 If found incomplete, CDS I advises the client to comply with all the requirements. 30 minutes
6.1 Senior CDS reviews and pre-evaluates the documents. 2 hours
6.2 Senior CDS prepares the TASES- RO and endorsement letter to the TAD-CO. 1 hour
7 Regional Director reviews/discusses the findings, if necessary, and signs the endorsement letter. 1 hour
8 CDS I transmits the documents to the Technical Assistance Division- Head Office 10 minutes
CDS I of HO receives and checks the completeness of documents based on the list of
9.1 30 minutes
requirements.
9.2 CDS I enters into the logbook 15 minutes
9.3 CDS I transmits the documents 15 minutes
Continued on next part

17. Technical Assistance Services in the Registration of Credit Surety Fund (CSF) Cooperatives (continued)
Service Provided by: Technical Assistance Division /Section

Processing
Step Particulars
Time
10 Senior CDS (HO) validates/reviews findings and re-evaluates the documents when necessary 3 hours
Supervising CDS validates, discusses and consolidates the findings and prepares the 2 hours and
11
Endorsement Letter to the Registration Division. 30 minutes
Chief CDS reviews and discusses the consolidated findings and affixes the initials to the 2 hours and
12
Endorsement letter to the Registration Division. 30 minutes
CSF Department Director reviews and discusses the consolidated findings, if necessary, and
13 1 hour
signs the Endorsement letter.
14 CDS I transmits the documents to the Registration Division. 10 minutes
4 days and 50
minutes
43. Issuance of Certificate of Compliance of a CSF Cooperative - Original Issuance of Certificate of Compliance
(for newly registered CSF Cooperatives)
Service Provided by: Inspection and Examination Division (IED)

Processing
Step Particulars
Time
Client secures a copy of the COC. CDS I of CDA requests a copy of the COR from the
1.1 15 minutes
Registration Division. Upon receipt of a copy of COR, records the information in the logbook.
1.2 CDS I prints original and duplicate copy of COC. 15 minutes
1.3 Chief CDS reviews printed COC and affixes initials on the duplicate copy of the COC 15 minutes
1.4 Director reviews printed COC and affixes initials on the duplicate copy of the COC 15 minutes
1.5 Administrator reviews printed COC and affixes initials on the duplicate copy of the COC 1 hour
1.6 Chairperson approves and signs the COC 1 hour
CDS I notifies the client, prepares and forwards the SOA to the Accounting Division for the
1.7 30 minutes
issuance of Order of Payment
2.1 Client pays the certification fee of P 100.00 and Cashier issues the Official Receipt to Client 15 minutes
Client submits a copy of the Official Receipt to IED. CDS I issues COC to client or forwards the
3.1 COC to the Records Section for mailing and writes the OR No. at the back of the duplicate copy 15 minutes
of the COC
Upon request for a certified true copy of the Certificate of Compliance (COC), Client pays a fee of
3.2 10 minutes
Php 10 per copy. CDS I Photocopies the COC
3.3 CDS I stamps the photocopy as certified true copy 5 minutes
3.4 Chief of Division signs the certified true copy of the COC 10 minutes
3.5 CDS I issues the certified true copy of the COC to the Client 5 minutes
of the COC
3.2 10 minutes
3.5 CDS I issues the certified true copy of the COC to the Client 5 minutes
Certification Fee: Php 100

Applicable Fees : Fee for Certified True Copy of Total Processing Time:
COC: Php 10 per copy 4 hours and 30 minutes
44. Issuance of Certificate of Compliance of a CSF Cooperative - Renewal of Certificate of Compliance (COC)
Service Provided by: Inspection and Examination Division (IED)

Processing
Step Particulars
Time
Client submits all required documents to the IED. CDS I checks the completeness of the
1.1 20 minutes
documents per checklist and issues acknowledgement receipt
1.2 CDS I records the submitted documents in the logbook 10 minutes
1.3 Senior CDS evaluates the submitted documents 8 hours
1.4 Supervising CDS reviews/discusses evaluation and recommends the issuance of COC 8 hours
1.5 Chief reviews and validates recommendation 8 hours
1.6 Department Director conducts final review of the recommendation/evaluation 8 hours
1.7 CDS I prints original and duplicate copy of COC 15 minutes
1.8 Chief reviews printed COC and affixes initials on the duplicate copy of the COC 15 minutes
1.9 Department Director reviews printed COC and affixes initial on the duplicate copy of COC 15 minutes
1.10 Administrator reviews printed COC and affixes initial on the duplicate copy of the COC 1 hour
1.11 Chairperson approves and signs the COC 1 hour
CDS I notifies the client, and prepares and forwards the SOA to the Accounting Division for the
1.12 30 minutes
issuance of Order of Payment
of the COC
3.2 10 minutes
Certification Fee: Php 100 Total Processing Time:

Applicable Fees : Fee for Certified True Copy of 4 Days, 4 hours and 45
COC: Php 10 per copy minutes
45. Provision of Cooperative Statistics and Other Cooperative Information
Service Provided by: Planning and Policy Development Division
Process Process
Time Time
Client submits data request form/letter

15
1.1 to CDA. Receiving Staff receives Data Statistician processes the request
minutes 3.1 12 days
Request Form CDA-PD-FR-003/Letter using the Agency Information Systems
Records Staff forwards the request to 15

1.2
OFAD minutes Statistician generates requested
3.2 3 days
information from existing systems
Administrator reviews and approves 15
1.3 Releasing Staff release
the request minutes 5
4.1 statistics/information to requesting
minutes
party
OFAD staff forwards the approved 30

2.1
request to the Statistician minutes Statistician emails statistics/ 10
4.2
information to requesting party minutes
15 Days, 1 Hour &

30 Minutes
47. Review of Memorandum of Agreements, Memorandum of

Understanding or any other contract in which the Authority is a party
46. Review of legislative proposals or bills for
comments and opinion
Service Provided by: Legal Division Service Provided by: Legal Division
Process Process
Time Time
Client forwards routing slip / request Client forwards routing slip /

for review of the legislative bill memorandum / request form together
30 30
1 together with a copy of the proposed 1 with the copy of the Contract.
minutes minutes
bill. Administrative Aide accepts Administrative Aide accepts
documents. documents.
Chief review of the request and Chief review of the request and
2 1 day 2 1 day
assignment of the task to Attorney IV. assignment of the task to Attorney IV.
Attorney III conducts legal research Attorney III conducts legal research
3 16 days 3 16 days
and draft position paper. and draft position paper.
Chief and Department Director Chief and Department Director

4 1 day 4 1 day
reviews position paper. reviews position paper.
Chairman / Administrator approves Chairman / Administrator approves

5 1 day 5 1 day
position paper. position paper.
Administrative Aide releases position 30 Administrative Aide releases position 30

6 6
paper. minutes paper. minutes
Total Processing Time: Total Processing Time:

19 days and 1 hour 19 days and 1 hour
48. Written Legal Opinion / Advice for External Clients
Service Provided by: Legal Division
Processing
Step Particulars
Time
Client fills-up request form and submit pertinent documents Administrative Aide accepts
1 30 minutes
documents.
2 Chief reviews request and assignment of the task to Attorney IV. 1 day
3 Attorney III conducts legal research and draft position paper. 16 days
4 Chief and Department Director reviews position paper. 1 day
5 Chairman / Administrator approves position paper. 1 day
6 Administrative Aide releases position paper. 30 minutes
Total Processing Time: 19 days and 1 hour

57. Conduct of Pre-Registration Seminar (PRS)
Service Provided by: Regional Office
Processing
Step Particulars
Time
1 Client attends scheduled PRS conducted by Authorized Staff 1 day
2 Authorized Staffs submit the list of participants to the Regional Office 30 minutes
1 hour and
3 CDS II of CRITS prints Certificate of Completion and Certificate of Attendance to PRS
30 minutes
4 Senior CDS of CRITS and Regional Director sign the Certificates 30 minutes
5 CDS II informs client of availability of Certificates 10 minutes
6 Client receives Certificate of Attendance. CDS II log/record receipt of Certificate by client 10 minutes
7 Client attends scheduled PRS conducted by Authorized Staff 1 day
2 days, 2 hours and

50 minutes
58. Processing of Request for the Conduct of Pre-Registration Seminar (PRS)

Service Provided by: Regional Office
Requirement: Letter of Request two (2) certified true copies
FOR SCHEDULED PRS at the Regional

FOR PRS WITH LETTER REQUEST
or Field Office
Process Process
Time Time
Client submits letter of request to the

CDA Regional /Field Office. Receiving CDS II issues notice to the public of
10 15
1 Clerk; CDS II (Field Office) receives 1 the Schedule of PRS in the CDA field
minutes minutes
the letter request of PRS and forwards Office and Regional Office.
to the Regional Director.
Regional Director approves request, Client informs the CDA of his/her

10 interest to attend PRS. CDS II ist 10
2 and authorize the staff to conduct 2.1
minutes down the names of the participants minutes
PRS through a Special Order
who confirm participation.
Senior CDS of CRITS informs the 5 CDS II inform the client of his/her
3 2.2 1 hour
authorized staff minutes inclusion in the scheduled PRS
Authorized staff coordinates schedule Regional Director identifies/approves

4 1 hour 3 authorized personnel/team to conduct 1 hour
with Client
PRS through special order
Total Processing Time: Total Processing Time:

1 hour and 25 minutes 2 hour and 25 minutes
Documentary Requirements for External Services
1. Facilitation of CDA-Administered Loans & Grants for Liquidation
Particulars Copies Particulars Copies
1. Covering letter for liquidation 2 copies – original If found to be necessary, may require additional documents
addressed to CDA and photocopy such as, but not limited to, the following
3 copies – original, 3 copies – original,

10. Signed Physical/Technical and
2. Liquidation Report, as updated certified true copy certified true copy
Financial Planning
and photocopy and photocopy
3. Final Fund Utilization Report, 11. In case of staggered release of

3 copies – original,
indicating the summary of expenses fund to coop-beneficiary, duly
certified true copy
and the status report of approved Schedule of Fund Release
and photocopy
accomplishment, certified correct by 3 copies – 2 original to coop-beneficiary
the Accountant or equivalent official and 1 certified true
and approved by the Chairperson of copy 12. In case of dissolution of the
the coop-beneficiary, and verified recipient cooperative in addition to
correct by the Accountant or 3 copies – original,
the OR acknowledging return of the
equivalent official of CDA HO certified true copy
unutilized amount, copy of the
and photocopy
voucher paid by the coop-
4. Proof of verification by the CDA- beneficiary
3 copies – original
CO official attesting the validity of
certified true copy
documents submitted by the coop- 13. Documents as minimum
and photocopy
beneficiary requirements for a building such as
in National Building Code of the 3 copies – original,
2 copies – original Philippines (PD 1096), Fire Code of certified true copy
5. Pictures of implemented projects the Philippines (RA 9514), and photocopy
and photocopy
Accessibility Law (BP 344) and other
laws that assures safety
6. Certificate of Project Completion 3 copies – original,
issued by the concerned coop- certified true copy
beneficiary and photocopy 14. As the case may require, other
relating documents as minimum
requirement/s applicable to the type
7. Inspection Report and Certificate 3 copies – original, 3 copies – original,
of assistance /objects/items as
of Acceptance issued by the CDA- certified true copy certified true copy
stated in the project proposal (e.g.,
HO, as may be required and photocopy and photocopy
Official Receipt/Certificate of
Registration/Warranty of procured
8. List of equipment/vehicles equipment/vehicle)
procured by the coop-beneficiary out 3 copies – original,
of the project funds indicating its certified true copy (3 copies – original,
brief description, date acquired, and photocopy certified true copy
acquisition cost and final disposition and photocopy)
15. As the case may require, other
authority
9. List of individual member- relating documents as minimum
/office/institution/org
beneficiaries with their signatures requirement/s applicable to industry
3 copies – original, anization (e.g.,
signifying their classification /field/funding
certified true copy Endorsement Letter
acceptance/acknowledgement of the source/sponsor entity under which
and photocopy from LGU Office,
project/funds/goods/services the intended coop operations based
SEC/DTI/Barangay
received on the project proposal may fall,
Certification) ((3
issued by competent
copies – original,
certified true copy
and photocopy)
16. Other similar objects/documents

(3 copies – original,
as may be determined by CDA and
certified true copy
COA/DBM/Senate/HoR/sponsor/fun
and photocopy)
ding entity
2. Facilitation of Request for Project Development and Assistance
Particulars Copies
1. Covering letter for liquidation addressed to CDA (2 copies – original and certified true copy)
2. Signed Project Proposal, and if necessary, with cooperative’s Board Resolution (3 copies – original, certified true copy and
approval photocopy)
3. Endorsement letter to Government Financial Institution (GFI) for possible (3 copies – original, certified true copy and
funding, copy furnished the concerned cooperative photocopy)
4. Other pertinent documents, as the case may, depending on the nature of the (3 copies – original, certified true copy and
service required to be rendered or funding asked photocopy)
3. Issuance of Certificate of Compliance for Newly Registered Cooperative
Particulars Copies
1. CDA Certificate of Registration (COR) One (1) Photocopy
4. Issuance of Certificate of Compliance for Operating Cooperative
For Primary Cooperative, Cooperative Banks and Insurance Additional Reports for Federations and Unions
Cooperative
6. List of Affiliates and Cooperatives
One (1) Printed or
1. CDA online system generated One (1) Printed or which have remitted their respective
PDF Copy
acknowledgement receipt; PDF Copy CETF
One (1) Original or 7. List ob Business Consultancy

2. Audited Financial Statement One (1) Original or
PDF Copy Assistance including the nature, cost
PDF Copy
and the use of CETF
3. List of Officers and Trainings One (1) Original or
Attended PDF Copy 8. List of Other Training Activities
Undertaken specifying therein the One (1) Original or
nature, participants and cost of each PDF Copy
4. Semi-Annual Report on Semi One (1) original or activity.
Mediation and Conciliation PDF copy
(if submitted through Additional Report for Electric Cooperatives

5. Declaration Form
email)
9. List of Members issued with
Share Capital Certificate indicating
the amount subscribed, amount One (1) original or
paid-up share capital and no. of PDF copy
issued shares and amount of
shares issued
5. Issuance of Certificate of Registration (COR) of Proposed Primary
A. Common Requirements B. Situational Requirements - Water Service
1. Pre-Registration Seminar 1 original copy and 2 1. Authority to access and use the
Certificate photo copy land by the registered owner and 1 original copy and 2
proof of ownership or possession of photo copy
2. Articles of Cooperation and the land.
3 original copy
Bylaws (ACBL)
B. Situational Requirements - Electric (EC) - For NEA
3. Economic Survey (ES) 3 original copy registered cooperatives
4. Surety Bonds of Accountable 1 original copy and 2 1. Certified true copy of the board
Offices photo copy resolution on the result of the
referendum approving the 3 copies
registration of the cooperative with
5. Treasurer’s Affidavit (TA) 3 original copy the Authority in compliance with laws
B. Situational Requirements - Agrarian Reform 2. Certified copy of Articles of

Beneficiaries (ARBS) 3 copies
Incorporation and By-Laws
1. Mother Certificate of Land 3. Duly audited financial statement

1 original copy and 2
Ownership in case of plantation for the past two (2) immediately 3 photo copy
photo copy
based ARBs preceding years
2. Written verification from the DAR 4. List of names of incumbent Board

to the effect that the cooperative of Directors and their addresses
organization is needed and desired 3 original copy
certified by the Board Secretary and
by the beneficiaries; results of a attested to by the Chairperson
study that has been conducted,
fairly indicate the economic
feasibility of organizing the same 5. Sworn Statement of the Treasurer
1 original copy and 2 of the authorized share capital, the
and that it will be economically
photo copy subscribed share capital of the
viable in its operations; that at least
a majority of the members are members, and the amount of paid-
Agrarian Reform Beneficiaries, and up share capital of members and the 3 original copy
the same may now be organized amount of paid-up share capital
and registered in accordance with received by the Treasurer, to be
the requirements of the Philippine submitted within six (6) months from
Cooperative Code of 2008. the registration
B. Situational Requirements - Housing 6. Surety Bond of Accountable

Officers handling funds, properties
photo copy
and sureties
1. Copy of Pre-feasibility study of the
housing projects undertaking as 3 original copy
reviewed by NHA B. Situational Requirements - Electric (EC) - For new
ECs
B. Situational Requirements - Transport
1. Detailed feasibility study
indicating viability of the proposed 3 original copy
1. Certification of Cooperative business activity
Education and Transport Operation 1 original copy and 2
Seminar by Office of Transport photo copy
Cooperatives
2. Favorable endorsement from

OTC and other government
photo copy
designated by DOTr.
5. Issuance of Certificate of Registration (COR) of Proposed Primary (continued)
B. Situational Requirements - Labor/Workers B. Situational Requirements - Small Scale Mining
1. Tax identification number of all the 1. Tax identification number of all

3 original copy 3 original copy
cooperators cooperators
B. Situational Requirements - Health Service 2. Certification from Mines Geo-

Science Bureau Regional Office that
1. Tax identification number of all the members are licensed miners if 1 original copy and 2
3 original copy the area of business operation is photo copy
cooperators
within the People Small Scale
Mining Area
2. Favorable endorsement/written
certification from the concerned
health related professional B. Situational Requirements - Cooperative Bank
regulatory board attesting to the fact
that the concerned health related Certificate of Authority issued by 1 original copy and 2
photo copy
profession is not prohibited from Bangko Sentral ng Pilipinas. photo copy
forming a cooperative for the
purpose of engaging in the subject B. Situational Requirements - Insurance
undertaking
Endorsement from the Insurance 1 original copy and 2
3. Detailed feasibility study Commission. photo copy
(expressly mentioning whether the
undertaking is primary, secondary or
tertiary level hospital, diagnostic
center, spa & wellness center, home 3 original copy
for the aged, lying in, drop-off
centers, etc.& specifying the
financial, technical-including
architectural, plans etc.,)
6. Issuance of Certificate of Registration of Secondary/Tertiary
1. General Assembly Resolution 3 original copy 1 original copy and 2

5. Feasibility Study
photo copy
2. BOD Resolution on Authorized
3 original copy
Representative 6. Surety Bonds of Accountable
officers
3. Certification of Chairperson of
member primaries stating the 7. Treasurer’s Affidavit (TA) 3 original copy
following;
- Line of business activity engage in; 3 original copy
- Compliance/Adherence to the 8. Favorable endorsement from
accounting and auditing standards concerned government agency if
photo copy
as prescribed by the Authority applicable
4. Articles of Cooperation and

3 original copy
Bylaws (ACBL)
9. Processing of Application for Accreditation of Cooperative External Auditor

Two (2) certified true copies each of the following documentary requirements:
Initial Application - For Individual
1.Letter Application;
2.Profile of the Applicant with attached 2x2 colored ID picture;
3.Valid Professional Regulation Commission Identification Card (PRC-ID);
4.Valid Certificate of Accreditation with the Professional Regulation Commission-Board of Accountancy (PRC-BOA);
5.Current Professional Tax Receipt (PTR) issued by the local government;
6.Valid Certificate of Membership in Good Standing with the Philippine Institute of Certified Public Accountants (PICPA); or
Certification of Life Sustaining Membership issued by the PICPA;
7.Certificate of Attendance to training equivalent to a minimum of 24 hours of required training as provided in Sec. 4 of MC
2019-10;
Initial Application - For Auditing Firm
1.Application Letter;
2.Profile of the Firm/Partnership;
3.Profile of the signing partners with 2x2 colored ID picture;
4.SEC Registration Certificate of Partnership;
5.Articles of Partnership and/or its amendment;
6.Partnership’s Valid Certificate of Accreditation with the PRC BOA;
7.PTR of individual signing partner/s;
8.Valid Certificate of Membership in Good Standing with PICPA of the signing partners;
9.Certificate of Attendance to training of signing partner/s equivalent to a minimum of 24 hours of required training as provided
in Sec. 4 of MC 2019-10;
Renewal Application - For Individual
1.Letter Application;
2.Profile of the Applicant with attached 2x2 colored ID picture;
3.Valid Professional Regulation Commission Identification Card (PRC-ID);
4.Valid Certificate of Accreditation with the Professional Regulation Commission-Board of Accountancy (PRC-BOA);
5.Current Professional Tax Receipt (PTR) issued by the local government;
6.Valid Certificate of Membership in Good Standing with the Philippine Institute of Certified Public Accountants (PICPA); or
Certification of Life Sustaining Membership issued by the PICPA;
7.Certificate of Attendance to training equivalent to a minimum of 24 hours of required training as provided in Sec. 4 of MC
2019-10;
8.Previous Certificate of Accreditation issued by the CDA;
9.List of cooperative-clients and years audited;
10.Sworn statement by the Cooperative External Auditor that she/he has engaged in cooperative external audit or preparation
of financial statement to at least one (1) micro cooperative that is free of charge as part of his/her social responsibility, duly
supported with Certification from cooperatives that received such services; and
11.Sworn statement by the Cooperative External Auditor that she/he has observed the conditions prescribed under Sec. 9 of
MC 2019-10;
9. Processing of Application for Accreditation of Cooperative External Auditor (continued)

Renewal Application - For Auditing Firm
1.Application Letter;
2.Updated profile of the Firm/Partnership;
3.Updated profile of the signing partners with 2x2 colored ID picture;
4.SEC Registration Certificate of Partnership;
5.Articles of Partnership and/or its amendment;
6.Partnership’s Valid Certificate of Accreditation with the PRC BOA;
7.Current PTR of individual signing partner/s;
8.Valid Certificate of Membership in Good Standing with PICPA of the signing partners;
9.Certificate of Training of signing partners equivalent to 24 hours of required training for renewal as provided in Section 4 of
the revised guidelines;
10.Latest Certificate of Accreditation issued by the CDA;
11.List of cooperative-client and years audited; and
12.Sworn statement by the Cooperative External Auditor that she/he has engaged in cooperative external audit or preparation
of financial statement to at least one (1) micro cooperative that is free of charge as part of his/her social responsibility, duly
supported with Certification from cooperatives that received such services;
13.Sworn statement by the Cooperative External Auditor that she/he has observed the conditions prescribed under Sec. 9 of
MC 2019-10;
10. Processing of Application for Accreditation of Cooperative Training Provider

For Initial (New) - For Advocacy Cooperatives, For Initial (New) - For Training
Federations and Unions: Institutions/NGOs/Academe:
1.Certified true copy of valid Certificate of Compliance 1.Certificate of Registration from the concerned Philippine
(COC) Government Agency;
2.Organizational Profile: 2.Articles of Incorporation and Bylaws where cooperative
a. Basic Information (Name/address/contact details); development is one of its objectives and purposes or
b. List of programs and services; cooperative development is one of its identified program
c. Historical profile of cooperative training conducted thrusts;
d. Affiliations, if any; 3.Business Permit;
e. List of Key Officers and Staff; and 4.Organizational Profile
f. List of Trainers with their individual profile/bio-data and 5.Annual Reports and Audited Financial Statements for the
certificate of TOT last two (2) years
3.Cooperative Annual Performance Report (CAPR) and 6.Letter/ Certificate of Undertaking to adopt CDA prescribed
Audited Financial Statements of the immediately preceding training curriculum for cooperative officers and to utilize the
year services of its pool of trainers in the conduct of trainings
4.Letter/ Certificate of Undertaking to adopt CDA prescribed
training curriculum for cooperative officers and to utilize the
services of its pool of trainers in the conduct of trainings
10. Processing of Application for Accreditation of Cooperative Training Provider (continued)
For Initial (New) - For NGAs/CDOs/SUCs
1.Certification from head of the agency that such office/unit has cooperative development program, in lieu of the Certificate of
Registration; or appropriate local issuance/s creating the office (in the case of CDOs);
2.Organizational Profile
3.Letter/ Certificate of Undertaking to adopt CDA prescribed training curriculum for cooperative officers & to utilize the services
of its pool of trainers in the conduct of trainings
For Renewal
II. Training Institutions, Non-Government Organizations and

1.Letter-application for renewal; private academe
2.Updated List of Trainers; 1.Two (2) certified true copies of the following documentary
3.Reports of training conducted using Training Report 1 requirements:
4.List of participants per training conducted using Training 2.Copy of Annual Report of the institution covering all its
Report 3 activities, programs and undertakings
5.Modules of Cooperative Training Conducted; 3.Latest Audited Financial Statement
6. (2) year Cooperative Training Plan. 4.New Business Permit
In addition, the following documents must be submitted by:

I. Cooperatives, federations and unions
7.Cooperative Annual Progress Report (CAPR) duly received
by CDA
8.Latest Audited Financial Statements
9.Certified true copy of valid Certificate of Compliance (COC)
11. Processing of Application for Recognition of Cooperative Mediator-Conciliator

For Initial (New) For Renewal
1.Application Letter for Recognition 1.Letter of application for renewal

2.Personal Data Sheet with 2x2 picture 2.Shall have attended a refresher course on ADR and
3.Recommendation letter from Chairperson of Cooperative updates on CDA policies and programs
or NGO/PI where He/She is affiliated 3.Certification from the Chairman that the Conciliator-
4.Certification of Proficiency on Cooperative Laws and CDA Mediator is still a coop member or connected with the
Policies and Procedures and Certification of Mature recognized NGO/PI
Disposition and Good Moral Character from the 4.Recommendation Letter address to the CDA by the
Chairperson of the Cooperative/NGO/PI or any Head of a Chairman recommending the renewal of the applicant
Religious Sect or Congregation where He/She is affiliated 5.Report of Conciliation-Mediation conducted duly certified
5.Certificate of Completion of Training Program for MED- by the concerned Chairman of the Cooperative or
CON conducted by CDA or Recognized Service Provider recognized NGO/PI or by the CDA
6.Certificate of Completion of Written and Practical 6.Copies of the Evaluation Reports duly signed by parties
Assessment administered by CDA or Recognized Service that have been conciliated-mediated by the applicant
Provider 7.If for two (2) years have not mediated any cooperative
7.Pledge of Commitment to serve and practice as conflict, submit himself/herself for practical and written
Conciliator/ Mediator to cooperatives administered by CDA examination to be conducted by CDA or its duly authorized
Regional Director or the Administrator if at the National Service Provider
Level
15. Resolving Incomplete Requirements in the Facilitation of CDA-Administered Loans & Grants for
Liquidation
1. Covering letter for liquidation 2 copies – original If found to be necessary, may require additional documents
addressed to CDA and photocopy such as, but not limited to, the following
3 copies – original, 3 copies – original,

2. Liquidation Report, as updated certified true copy 10. Signed Physical/Technical and
certified true copy
and photocopy Financial Planning
and photocopy
3. Final Fund Utilization Report, 11. In case of staggered release of

indicating the summary of expenses 3 copies – original,
fund to coop-beneficiary, duly
and the status report of certified true copy
approved Schedule of Fund Release
accomplishment, certified correct by 3 copies – 2 original and photocopy
to coop-beneficiary
the Accountant or equivalent official and 1 certified true
and approved by the Chairperson of copy 12. In case of dissolution of the
the coop-beneficiary, and verified recipient cooperative in addition to
correct by the Accountant or 3 copies – original,
the OR acknowledging return of the
equivalent official of CDA CO certified true copy
unutilized amount, copy of the
and photocopy
voucher paid by the coop-
4. Proof of verification by the CDA- beneficiary
3 copies – original
CO official attesting the validity of
certified true copy
documents submitted by the coop- 13. Documents as minimum
and photocopy
beneficiary requirements for a building such as
in National Building Code of the 3 copies – original,
2 copies – original Philippines (PD 1096), Fire Code of certified true copy
5. Pictures of implemented projects
and photocopy the Philippines (RA 9514), and photocopy
Accessibility Law (BP 344) and other
6. Certificate of Project Completion 3 copies – original, laws that assures safety
issued by the concerned coop- certified true copy
beneficiary and photocopy 14. As the case may require, other
relating documents as minimum
7. Inspection Report and Certificate 3 copies – original, requirement/s applicable to the type
of Acceptance issued by the CDA- certified true copy of assistance /objects/items as
certified true copy
CO, as may be required and photocopy stated in the project proposal (e.g.,
and photocopy
Official Receipt/ Certificate of
Registration/Warranty of procured
8. List of equipment/vehicles
equipment /vehicle)
procured by the coop-beneficiary out 3 copies – original,
of the project funds indicating its certified true copy
brief description, date acquired, and photocopy 15. As the case may require, other
acquisition cost and final disposition relating documents as minimum
requirement/s applicable to industry
classification/ field/funding
9. List of individual member-
source/sponsor entity under which
beneficiaries with their signatures
3 copies – original, the intended coop operations based
signifying their 3 copies – original,
certified true copy on the project proposal may fall,
acceptance/acknowledgement of the certified true copy
and photocopy issued by competent (3 copies –
project/funds/goods/services and photocopy
original, certified true copy and
received
photocopy) authority /office
/institution/organization (e.g.,
Endorsement Letter from LGU
Office, SEC/DTI/Barangay
Certification)
16. Other similar objects/documents

as may be determined by CDA and
certified true copy
COA/ DBM /Senate/ HoR/ sponsor/
and photocopy
funding entity
16. Submission of Agency Accomplishment Report
Particulars Copies
1. NEP Targets 3 original copies
2. Work Plan of Delivery Units 3 original copies
3. Report of Delivery Units 3 original copies
4. Consolidated Report of the Head Office of the Agency Physical

3 original copies
Accomplishment Report
5. BAR 1 Form 1 original copy
17. Technical Assistance Services in the Registration of Credit Surety Fund (CSF) Cooperatives
Applicant CSF Cooperative Requirements Primary Cooperatives/NGOs Minimum Requirements
1. COOPERATIVE NAME 1 original & 3 1. Approved General Assembly

1 original copy
REGISTRATION NOTICE (CNRN) photocopies Resolution
2.Contributors Orientation Seminar 1 original & 3 2. Latest Audited Financial

1 certified true copy
(COS) Certificate photocopies Statement
3. Articles of Cooperation and 2 original & 2 3. Certificate of Registration (CoR)

1 certified true copy
Bylaw* photocopies with CDA or SEC & BIR
2 original & 2 4. List of current Board of Directors,

4. Economic Survey* 1 certified true copy
photocopies Manager & Credit Officer
5. Surety Bonds of Accountable 1 original & 3 5. Accomplished membership form 1 certified true copy
officers photocopies
6. Sworn Statement of the Treasurer 4 original copies
7. CSF Memorandum of Agreement 4 certified true

(MOA copies
8. LGU’s Sangguniang Panlalawigan 4 certified true

/ Panlungsod Resolution copies
*these are downloadable forms from the CDA website

www.cda.gov.ph
43. Issuance of Certificate of Compliance of a CSF Cooperative - Original Issuance of Certificate of

Compliance (for newly registered CSF Cooperatives)
Particulars Copies
1. Copy of CDA Certificate of Registration (COR) n/a
2. Certification Fee of One Hundred Pesos (Php100.00) n/a
3. Upon request for a certified true copy of the Certificate of Compliance (COC),
n/a
there is a fee of Php 10 per copy.
44. Issuance of Certificate of Compliance of a CSF Cooperative - Renewal of Certificate of

Compliance (COC)
CSF Cooperatives with less than one year of business In case of discrepancies of entries between the CAPR and
operations from the date of registration shall be required to Financial Status Reports, the one (1) original and two (2)
submit only the following: photocopies of the following documents will be required:
1. electronically encoded 1. Bank statements

Three (3) original
Cooperative Annual Progress Report 2. Investment schedule
copies
(CAPR) for CSF Cooperatives 3. Surety agreement
2.Financial Status Reports signed by

the Audit Committee and Particulars Copies
Chairperson of the cooperative:
Three (3) original
a. Statement of Financial Condition
copies CSF Cooperatives with more than one year of business
(Annex A)
b. Statement of Operations (Annex operations from the date of registration shall be required to
B) submit the following
3. Certification Fee of Php100.00 n/a 1. Electronically encoded

Cooperative Annual Progress Report
(CAPR) with the following
4. Upon request for a certified true attachments:
copy of the Certificate of a. Social Audit Report;
n/a
Compliance (COC), there is a fee of b. Governance and Management
Php 10 per copy. Audit Report (GMAR), including
Three (3) original
copies of the semi-annual Report on
copies
mediation and conciliation as
received by the Authority;
c. Financial Statements audited by a
CDA-accredited External Auditor;
Particulars Copies d. List of Officers and Mandatory
Trainings Undertaken / Completed;
In case of discrepancies of entries between the CAPR and and
AFS, the one (1) original and two (2) photocopies of the
following documents will be required 2. Certification fee of Php 100.00 n/a
1. Bank statements 3. Upon request for a certified true copy of the Certificate of
2. Investment schedule Compliance (COC), there is a fee of Php 10 per copy.
3. Surety agreement
45. Provision of Cooperative Statistics and 46. Review of legislative proposals or bills for
Other Cooperative Information comments and opinion
Particulars Copies Particulars
1 original copy, 1
1. Data Request Form/Letter
receiving copy
Written request for review of the legislative bill together with
a copy of the proposed bill 1 original copy (or 1 e-copy sent
1 original copy, 1 through an official email)
2. Approved Request
receiving copy
47. Review of Memorandum of Agreements, 46. 48. Written Legal Opinion / Advice for
Memorandum of Understanding or any other External Clients
contract in which the Authority is a party
Particulars Particulars
1. Routing Slip/ Memorandum for Department or

Division of the Authority and request form for the 1. Request Form
Suppliers, Contractors, Duly Registered Cooperative 2. Pertinent documents such as proof of Claims and
2. Copy of the Contract for review proof of membership
3. Pertinent Documents
The following documentary requirements are based on COA Circular No. 2012-001, dated June 14, 2012 and are
applicable for services below (3 original copies per document):

General Requirements for All Types of Disbursement
1.Certificate of Availability of Funds issued by the Chief Accountant

2.Existence of lawful and sufficient allotment duly obligated as certified by authorized officials [except for government- owned
and controlled corporations/government financing institutions (GOCCs/GFis)]
3.Legality of transaction and conformity with laws, rules or regulations
4.Approval of expenditure by Head of Office or his authorized representative
5.Sufficient and relevant documents to establish validity of claim
Granting of Cash Advances
Documentary Requirements common to all cash Local Travel

advances except for travels
1.Office Order/Travel Order approved in accordance with
1.Authority of the accountable officer issued by the Head of Section 3 of EO No. 298
the Agency or his duly authorized representative 2.Duly approved itinerary of travel
indicating the maximum accountability and purpose of 3.Certification from the accountant that the previous cash
cash advance (for initial cash advance) advance has been liquidated and accounted for in the
2.Certification from the Accountant that previous cash books
advances have been liquidated and accounted for in the
books
3.Approved application for bond and/or Fidelity Bond for
Foreign Travel
the year for cash accountability ofP2,000 or more
1.Office Order!Travel Order approved in accordance with

Payroll Fund for Salaries, Wages, Allowances, Honoraria the provisions of Sections 1 and 2 of EO No. 459 dated
and Other Similar Expenses September 1, 2005
2.Duly approved itinerary of travel
1.Approved contracts (for initial payment) 3.Letter of invitation of host/sponsoring country /agency/
2.Approved Payroll or list of payees indicating their net organization
payments 4.For plane fare, quotations of three travel agencies or
3.Approval/authority (presidential directive or legislative its equivalent
enactment) or legal basis to pay any allowance/salaries/ 5.Flight itinerary issued by the airline/ticketing office/travel
wages/fringe benefits agency
4.Daily time record (DTR) approved by the supervisor 6.Copy of the United Nations Development Programme
(UNDP) rate for the daily subsistence allowance (DSA) for
the country of destination for the computation of DSA to be
claimed
Additional Documentary Requirements for initial cash 7.Document to show the dollar to peso exchange rate at the
advances date of grant of cash advance
8.Where applicable, authority from the OP to claim
1.Approved estimates of petty expenses for one month representation expenses
2.Copy of policy for maintaining PCF under the imprest 9.In case of seminars/trainings
system for GOCCs a. Invitation addressed to the agency inviting
participants (issued by the foreign country)
b. Acceptance of the nominees as participants (issued
Field/Activity Current Operating Expenses (COE) by the foreign country)
Additional Documentary Requirement c. Programme Agenda and Logistics Information
10.Certification from the accountant that the previous cash
advance has been liquidated and accounted for in the
Approved Budget for COE of the agency field office or books
agency activity in the field

Liquidation of Cash Advances
Payroll Fund for Salaries, Wages, Allowances, Honoraria Local Travel

and Other Similar Expenses
1.Paper/electronic plane, boat or bus tickets, boarding
1.Report of Disbursements certified correct by the pass, terminal fee
accountable officer 2.Certificate of appearance/attendance
2.Approved payrolls/vouchers duly acknowledged/signed 3.Copy of previously approved itinerary of travel
by the payee/s 4.Revised or supplemental Office Order or any
3.Approved daily time records (DTRs) or Certificate of proof supporting the change of schedule
Service 5.Revised Itinerary of Travel, if the previous approved
4.Approved application for leave itinerary was not followed
5.In case of payment of personnel under the "job order" 6.Certification by the Head of Agency as to the
status, duly verified/accepted accomplishment report absolute necessity of the expenses together with the
6.Official Receipt (OR) in case of refund for unclaimed corresponding bills or receipts, if the expenses incurred for
salaries official travel exceeded the prescribed rate per day
7.Authority from the claimant and identification documents, (certification or affidavit of loss shall not be considered as
if claimed by person other than the payee an appropriate replacement for the required hotel/lodging
8.Such other pertinent supporting documents as are bills and receipts)
required by the nature of expense 7.Liquidation Report
8.Reimbursement Expense Receipt (RER)
9.OR in case of refund of excess cash advance
10.Certificate of Travel Completed
Petty Cash Fund 11.Hotel room/lodging bills with official receipts in the case
of official travel to places within 50-kilometer radius from
the last city or municipality covered by the Metro Manila
1.Summary of Petty Cash Vouchers
Area, or the city or municipality where their permanent
2.Report of Disbursements
official station is located in the case of those outside
3.Petty Cash Replenishment Report
the Metro Manila Area, if the travel allowances being
4.Approved purchase request with certificate of Emergency
claimed include the hotel room/lodging rate
Purchase, if necessary
5.Bills, receipts, sales invoices
6.Certificate of inspection and acceptance
7.Report of Waste Materials in case of replacement/repair
8.Approved trip ticket, for gasoline expenses
Foreign Travel
9.Canvass from at least three suppliers for purchases
involving P 1,000.00 and above, except for purchases
made while on official travel 1.Paper/electronic plane tickets, boarding pass, boat or bus
10.Summary/Abstract of Canvass ticket
11.Petty Cash Vouchers duly accomplished and signed 2.Certificate of appearance/attendance for training
12.OR in case of refund /seminar/participation
13.For reimbursement of toll receipts 3.Bills/receipts for non-commutable representation
a. Toll Receipts expenses approved by the President under Section 13 of
b. Trip tickets EO No. 248
14.Such other supporting documents that may be 4.For reimbursement of actual travel expenses in excess of
required and/or required under the company policy the prescribed rate (EO No. 298)
depending on the nature of expenses a. Approval by the President
b. Certification from the Head of Agency that
it is absolutely necessary
c. Hotel room bills with official receipts
(certification or affidavit of loss shall not be
Field/Activity Current Operating Expenses considered as an appropriate replacement for the
required hotel/lodging bills and receipts)
5.Revised Itinerary of Travel, if applicable
6.Narrative report on trip undertaken/Report on
Same requirements as those for salaries, petty operating Participation
expenses, other personal services, and maintenance and 7.OR in case of refund of excess cash advance
other operating expenses depending on the nature of 8.Certificate of Travel Completed
expenses incurred 9.Liquidation Report

Salary
First Salary Salary Differentials due to Promotion and/or Step

Increment
1.Certified true copy of duly approved Appointment
2.Assignment Order, if applicable 1.Certified true copy of approved appointment in case of
3.Certified true copy of Oath of Office promotion or Notice of Salary Adjustment in case of step
4.Certificate of Assumption increment/salary increase
5.Statement of Assets, Liabilities and Net Worth 2.Certificate of Assumption
6.Approved DTR 3.Approved DTR or certification that the employee has
7.Bureau of Internal Revenue (BIR) withholding certificates not incurred leave without pay
(Forms 1902 and 2305) 4.Certification by the LCE, in case of LGUs, that the
8.Payroll Information on New Employee (PINE) (for promotion/step increment is still within the PS limitation
agencies with computerized payroll systems) prescribed under Section 325(a) ofRA No. 7160
9.Authority from the claimant and identification documents, if
claimed by person other than the payee
Last Salary
Additional Requirements for transferees (from one 1.Clearance from money, property and legal
government office to another) accountabilities
2. Approved DTR
1.Clearance from money, property and legal accountabilities
from the previous office Salary due to heirs of deceased employee
2.Certified true copy of pre-audited disbursement voucher of
last salary from previous agency and/or Certification by the 1.Death Certificate authenticated by National Statistics
Chief Accountant of last salary received from previous Office (NSO)
office duly verified by the assigned auditor thereat 2.Marriage Contract authenticated by NSO, if applicable
3.BIR Form 2316 (Certificate of Compensation Payment/Tax 3.Birth Certificates of surviving legal heirs authenticated by
Withheld) NSO
4.Certificate of Available Leave Credits 4.Designation of next-of-kin
5.Service Record 5.Waiver of right of children 18 years old and above
Salary (if deleted from the payroll) Maternity Leave
1.Approved DTR 1.Certified true copy of approved application for leave

2.Notice of Assumption 2.Certified true copy of Maternity leave clearance
3.Approved Application for Leave, Clearances, and Medical 3.Medical certificate for maternity leave
Certificate, if on sick leave for five days or more Additional Requirements for Unused Maternity Leave
(upon assumption before the expiration of the 60-day
maternity leave)
Salary of Casual/Contractual Personnel 4.Medical certificate that the employee is physically fit to
work
5.Certificate of assumption
1.For accredited agencies by the CSC (for first claim): (1) 6.Approved DTR
Certified true copy of the pertinent contract/ appointment/
job order, and (2) Copy of the ROPA of the pertinent
contract/appointment marked received by the esc
2.For other agencies (for first claim): Certified copy of the General Claims through the Automated Teller Machine
pertinent contract/appointment/job order marked received (ATM)
by the CSC
3.Certification by the LCE/Personnel Officer that the 1.Salary Payroll
activities/services cannot be provided by regular or 2.Payroll Register (hard and soft copy)
permanent personnel of the agency (for first claim)
3.Letter to the Bank to credit employees' account of their
4.Accomplishment Report salaries or other claims
5.Approved DTR 4.Validated deposit slips

Allowances, Honoraria and Other Forms of Compensation
Personnel Economic Relief Allowance (PERA) Productivity Incentive Allowance (PIB)
1.Same requirements as those for payment of salaries For Individual Claims

1.Certification that the performance ratings for the two
semesters given to the personnel of the concerned
Representation and Transportation Allowance (RATA) division/office is at least satisfactory
2.Certification from the Legal Office that the
For Individual Claims employee has no administrative charge
1.Copy of Office Order/Appointment (1st payment)
2.Certificate of Assumption (1st payment) For General Claims
3.Certification that the official/employee did not use 3.Pill Payroll
government vehicle and is not assigned any government 4.List of personnel who were suspended either preventively
vehicle or as a penalty as a result of an administrative charge
4.Certificate or evidence of service rendered or approved within the year for which Pill is paid, regardless of the
DTR duration (except if the penalty meted out is only a
5.Certification by the LCE, in case of LGUs, that the revised reprimand)
RATA rates is still within the PS limitation prescribed 5.List of personnel dismissed within the year
under Section 325(a) of RA No. 7160 (for initial claim) 6.List of personnel on Absent Without Official Leave (AWOL)
7.Certification that the performance ratings for the two
For General Claims semesters given to the personnel of the concerned
6.RATA Payroll division/office is at least satisfactory
7.Payroll Register (hard and soft copy) 8.Payroll Register (hard and soft copy)
8.Letter to the Bank to credit employees' account of their 9. Letter to the Bank to credit employees' account of their
RATA claims, if applicable PIB claims
9.Validated deposit slip, if applicable 10.Validated deposit slips
Clothing/Uniform Allowance Special Counsel Allowance
For Individual Claims 1.Office Order/Designation/Letter of the OSG deputizing the

1.Certified true copy of approved appointment of new claimant to appear in court as special counsel
employees 2.Certificate of Appearance issued by the Office of the Clerk
2.Certificate of Assumption of new employees of Court
3.Certificate of non-payment from previous agency, for 3.Certification that the cases to be attended by the lawyer
transferees personnel are directly related to the nature/function of the
particular office represented
For General Claims 4.Certification issued by the concerned lawyer and the
4.Clothing/Uniform Allowance Payroll o Payroll Register Agency Accountant that the amount being claimed is still
(hard and soft copy) within the limitation under the GAA of P4,000 per month
5.Letter to the Bank to credit employees' account of their
salaries or other claims
6.Validated deposit slips
Honoraria
1.Office Order creating & designating the BAC composition

Subsistence, Laundry and Quarters Allowances
and authorizing the members to collect honoraria
2.Minutes of BAC Meeting
1.Payroll of personnel entitled to claim subsistence, laundry 3.Notice of award to the winning bidder of procurement
and quarters allowance activity being claimed
2.Approved DTR 4.Certification that the procurement involves competitive
3.Authority to collect (for initial claim) bidding
5.Attendance Sheet listing names of attendees to the BAC
meeting

Teaching Personnel Science and Technological Activities
1.Certification from the Registrar/Dean of College that the 1.Office Order

load is in excess of the regular load or outside the regular 2.Plan/Program of Activities
office hours 3.Accomplishment Report/Certificate of completion of
2.Schedule of classes indicating the designated teaching programmed activities
personnel 4.Authority to collect honoraria
3.Certificate of actual conduct of classes and/or 5.Certificate of acceptance by the Agency Head of the
Accomplishment Report deliverables/ project output
4.Approved DTR/Service Report
Hazard Duty Pay

Governing Boards of Collegial Bodies
1.Certification by the Secretary of the Department of
1.Appointment / designation as member of the Board Science and Technology (DOST)/Department of Health
2.Certification that the claimant is not an appointee to a (DOH)/Department of National Defense (DND)/Director of
regular position in the governing board of the collegial body the Philippine Institute of Volcanology and Seismology
who receives salaries, regular allowances and other that the place of assignment/travel is a
benefits strife-tom/embattled/diseaseinfested/distresses or isolated
3.Minutes of meeting and Attendance Sheet as certified by areas/stations, or areas declared under state of calamity
the Board Secretary or emergency, or with volcanic activity and/or eruption
2.Duly accomplished time record of employees or travel
report
Lecturer/Coordinator 3.Copy of special order from the agency/department head
covering the assignment to hazardous/difficult areas
4.Approved DTR/Service Report
1.Office Order
2.Coordinator's report on lecturer's schedule
3.Course Syllabus/Program of Lectures
4.Duly approved DTR in case of claims by the
Longevity Pay
coordinator and facilitators
1.Service Record
2.Certification issued by the Personnel Officer that the
Special Projects claimant has not incurred more than 15 days of vacation
leave without pay
1.Performance evaluation plan formulated by project
management used as basis for rating the performance of
members Overtime Pay
2.Office Order designating members of the special project
3.Terms of Reference 1.Overtime authority stating the necessity and urgency of
4.Certificate of completion of project deliverables the work to be done, and the duration of overtime work
5.Special Project Plan 2.Overtime work program
6.Authority to collect honoraria 3.Quantified Overtime accomplishment duly signed by the
7.Certificate of acceptance by the agency head of the employee and supervisor
deliverables per project component 4.Certificate of service or duly approved DTR

Year-End Bonus (YEB) and Cash Gift (CG) Terminal Leave Benefits
For Individual Claims 1.Clearance from money, property and legal accountability
1.Clearance from money, property and legal accountabilities from the Central
2.Certification from head of Office that the employee is 2.Office and from Regional Office of last assignment
qualified to receive the YEB and CG benefits pursuant to 3. Certified photocopy of employees leave card as at last
DBM Budget Circular No. 2003-2 dated May 9, 2003 date of service duly audited by the Personnel Division and
COA/Certificate of leave credits issued by the Admin!
For General Claims Human Resource Management Office (HRMO)
3.YEB and CG Payroll 4.Approved leave application
4.Payroll Register (hard and soft copy) 5.Complete service record
5.Letter to the Bank to credit employees account of 6.Statement of Assets, Liabilities and Net Worth (SALN)
their YEB and CG claims 7.Certified photocopy of appointment/Notice of Salary
6.Deposit slips Adjustment (NOSA) showing the highest salary received if
the salary under the last appointment is not the highest.
8.Computation of terminal leave benefits duly
signed/certified by the accountant
Requirements under RA No. 1616 9. Applicant's authorization (in affidavit form) to deduct all
financial obligations with the employer/agency/LGU
1.Updated Service record indicating the number of days on 10.Affidavit of applicant that there is no pending criminal
leave without pay and/or certification issued by the Human investigation or prosecution against him/her (RA No. 3019)
Resource Office (HRO) that the retiree did not incur any 11.In case of resignation, employee's letter of resignation
leave of absence without pay duly accepted by the Head of the Agency
2.Retirement application
3. Office clearance from money/property accountability & Additional requirement in case o(resignation
administrative/ criminal liability 12.Death certificate authenticated by NSO
4.Statement of assets and liabilities 13.Marriage contract authenticated by NSO
5.Retirement Gratuity Computation 14.Birth certificates of all surviving legal heirs authenticated
6.Affidavit of Undertaking for authority to deduct by NSO
accountabilities 15.Designation of next-of-kin
7.Affidavit of applicant that there is no pending criminal 16.Waiver of rights of children 18 years old and above
investigation or prosecution against him/her (Anti-Graft RA
No. 3019)
Additional requirement in case o(resignation

8.Employee's letter of resignation duly accepted by the Monetization
Agency Head
1.Approved leave application (ten days) with leave credit
Additional requirements in case of death of claimant balance certified by the Human Resource Office
9.Death certificate authenticated by Philippine Statistics 2.Request for leave covering more than ten days duly
Authority (PSA) approved by the Head of Agency
10.Marriage contract authenticated by PSA 3.For monetization of 50 percent or more:
11.Birth certificates of all surviving legal heirs authenticated a. Clinical abstract/medical procedures to be
by PSA undertaken in case of health, medical and hospital
12.Designation of next-of-kin needs
13.Waiver of rights of children 18 years old and above b. Barangay Certification in case of need for financial
14.Affidavit of two disinterested parties that the deceased is assistance brought about by calamities, typhoons, fire,
survived by legitimate and illegitimate children (if any), etc.
natural, adopted or children of prior marriage

Loyalty Cash Award/Incentive Collective Negotiation Agreement (CNA) Incentive
1.Resolution signed by both parties incorporating the

For Individual Claims guidelines/criteria for granting CNA incentive
1.Service Record 2.Comparative statement of DBM approved level of
2.Certificate of non-payment from previous office (for operating expenses and actual operating expenses
transferee) 3.Proof of remittance to the National Treasury of its 50
3.Certification from the HRO that the claimant has not percent dividends share or percentage approved by the
incurred more than 50 days authorized vacation leave Department of Finance on the annual earnings for income-
without pay within the 10-year period or aggregate of more generating GOCCs/GFis
than 25 days authorized vacation leave without pay within 4.Copy of CNA
the 5-year period, as the case may be 5.Certificate issued by the Head of the Agency on the
total amount of unencumbered savings generated from
For General Claims cost-cutting measures identified in the CNA which resulted
4.Loyalty Cash Award/Incentive Payroll from the joint efforts of labor and management and
5.Payroll Register (hard and soft copy) systems/productivity/income improvement
6.Letter to the Bank to credit employees' account of their 6.Proof that the planned programs/activities/projects have
salaries or other claims been implemented and completed in accordance with
7.Deposit slips targets for the year
Other Expenditures
Utility Expenses Telephone/Communication Services
1.Statement of Account/Bill
2.Invoice/Official Receipt or machine validated statement of
1.Statement of Account/Bill (for pre-audit purposes) account (for postaudit activities)
2.Invoice/Official Receipt or machine validated statement of 3.Certification by Agency Head or his authorized
account/bill (for post-audit purposes) representatives that all National Direct Dial (NDD),
National Operator Assisted Calls and International
Operator Assisted Calls are official calls
Extraordinary and Miscellaneous Expenses
1.Invoices/receipts for GOCCs/GFis and LGUs

2.Receipts and/or other documents evidencing disbursement, if there are available, or in
3.lieu thereof, certification executed by the official concerned that the expense sought to be reimbursed have been incurred for
any of the purposes contemplated under the provisions of the GAA in relation to or by reasons of his position, in case ofNGAs
4.Other supporting documents as are necessary depending on the nature of expense charged

Procurement
Basic Requirements for all types of procurement through public bidding
1.Authenticated photocopy of the approved APP and any n. Notice of Award

amendment thereto o. Performance Security
2.Approved contract supported by the following documents p. Program of Work and Detailed Estimates
which are required under COA Circular No. 2009-001 dated q. Notice to Proceed, indicating the date of receipt by the
February 12, 2009 and COA Memorandum No. 2005-027 contractor
dated February 28, 2005 to be submitted to the Auditor's r. Detailed Breakdown of the ABC
Office within five days from the execution of the contract: s. Copy of the Approved PERT/CPM Network Diagram
a. Invitation to Apply for Eligibility to Bid o Letter of Intent and detailed computations of contract time
b. Results of Eligibility Check/Screening t. Detailed Breakdown of the Contract Cost:
c. Bidding Documents enumerated under Section 17.1 of the u. Copy of Advertisement of Invitation to Bid/Request for
Revised IRR of expression of interest
d. RA No. 9184 which includes a complete set of approved v. Documentary requirements under Sections 23.1 and
plans/drawings and technical specifications for 25.2.b for infrastructure projects, 23.1 and 25.2a for goods
infrastructure projects, complete teclmical description of and 24.1 and 25.2c for consulting services, of the Revised
equipment, aircraft and accessories, scope of works, if IRR of RA No. 9184
applicable, for goods, and rental and repair contracts, and w.Minutes of Pre-procurement Conference for projects
Terms of Reference (TOR) for consultancy services costing above P5.0 million for infrastructure, P2.0 million'
e. Minutes of Pre-Bid Conference, [Approved Budget for and above for goods, and 1.0 million and above for
Contract (ABC) P 1 million and above] consulting services
f. Agenda and/or Supplemental Bulletins, if any x. Bid Evaluation Report
g. Bidders Technical and Financial Proposals y. Ranking of short listed bidders for consulting services
h. Minutes of Bid Opening z. Post Qualification Evaluation Report
i. Abstract of Bids aa.Printout copy of posting of Notice of Award, Notice to
j. Post-Qualification Report of Technical Working Group Proceed and Contract
k. BAC Resolution declaring winning bidder ab.of award in the PhilGEPS
l. Notice of Post Qualification ac.Evidence of Invitation of three observers in all stages of
m.BAC Resolution recommending approval and approval by the procurement process pursuant to Section 13.1 of the
the Head of the Procuring Entity of the Resolution of the Revised IRR of RA No. 9184
BAC recommending award of contract ad.Request for purchase or requisition of supplies, materials
and equipment duly approved by proper authorities
Infrastructure Advance Payment
1.Letter request from contractors for advance/progress/final 1.Irrevocable Standby Letter of Credit/Security
payment or for substitution in case of release of retention Bond/Bank Guarantee
money 2.Such other documents peculiar to the contract and/or to
2.Common to progress/final payments the mode of procurement and considered necessary
3.Statement of Work Accomplished/Progress Billing in the auditorial review and in the technical evaluation
4.Inspection Report by the Agency's Authorized Engineer thereof
5.Results of Test Analysis, if applicable
6.Statement of Time Elapsed
7.Monthly Certificate of Payment
8.Contractor's Affidavit on payment of laborers and
materials
9.Pictures, before, during and after construction of items of
work especially the embedded items
10.Photocopy of vouchers of all previous payments
11.Certificate of completion

Procurement
Variation Order/Change Order/Extra Work Order Release of Retention Money
1.Copy of Approved Change Order (CO)/Extra Work 1. Any security in the form of cash, bank guarantee,
Order (EWO) irrevocable standby letter of credit from a commercial
2.Copy of the approved original plans indicating the bank, GSIS or surety bond callable on demand
affected portion(s) of the project and duly revised plans 2.Certification from the end-user that the project is
and specifications, if applicable, indicating the changes completed and inspected
made which shall be color coded
3.Copy of the agency's report establishing the
necessity/justification(s) for the need of such CO and/or
EWO which shall include: (a) the computation as to the Consulting Services
quantities of the additional works involved per item
indicating the specific stations where such works are 1.If not in the Terms of Reference, appropriate approved
needed; (b) the date of inspection conducted and the documents indicating the expected outputs/deliverables
results of such inspection; (c) a detailed estimate of the 2.Copy of the Approved Manning Schedule indicating the
unit cost of such items of work for new unit costs including names and positions of the consultants and staff and the
those expressed in volume/area/lump-sum/lot extent of their participation in the project
4.Copy of the approved/revised PERT/CPM Network 3.Copy of the curriculum vitae of the consultants and staff
Diagram which shall be color coded, reflecting the 4.Letter request for payment from the consultant
effect of additional/deductive time on the contract 5.Approved Consultancy Progress/Final Reports, and/or
period and the corresponding detailed computations for output required under the contract
the additional/deductive time for the subject Change 6.Progress/Final Billing
Order/Extra Work Order 7.Contract of Infrastructure Projects subject of Project
5.Copy of the approved detailed breakdown of contract Management Consultancy Services
cost for the variation order
6.Copy of the COA Technical Evaluation Report for the
original contract
7.If the Variation Order to be reviewed is not the 1st Consulting Services
variation order, all of the above requirements for all
previously approved variation orders, if not yet 1.If not in the Terms of Reference, appropriate approved
reviewed, otherwise, copy of the COA Technical Evaluation documents indicating the expected outputs/deliverables
Report for the previously approved variation orders 2.Copy of the Approved Manning Schedule indicating the
8.Additional performance security in the prescribed form names and positions of the consultants and staff and the
and amount if variation order exceeds 10 percent of the extent of their participation in the project
original contract cost 3.Copy of the curriculum vitae of the consultants and staff
9.Such other documents peculiar to the contract and/or to 4.Letter request for payment from the consultant
the mode of procurement and considered necessary in 5.Approved Consultancy Progress/Final Reports, and/or
the auditorial review and in the technical evaluation thereof output required under the contract
6.Progress/Final Billing
7.Contract of Infrastructure Projects subject of Project
Management Consultancy Services
General Support Services - General Requirements

Final Payment
1.Accomplishment Report
2.Request for payment 1.As-Built plans
3.Contractor's Bill 2.Warranty security
4.Certificate of Acceptance 3. Clearance from the Provincial Treasurer that the
5.Record of Attendance/Service corresponding sand and gravel fees have been paid
6.Proof of remittance to concerned government agency [DPWH Department Order (DO) No. 109 s. 1993 dated
and /or GOCCs [BIR/Social Security System (SSS)/Pag- May 4, 1993 and DO No. 119 s. 1993 dated May 11, 1993]
Ibig] 4.Copy of tum over documents/transfer of project and
7.Such other documents peculiar to the contract and/or to facilities such as motor vehicle, laptops, other equipment
the mode of procurement and considered necessary and furniture included in the contract to concerned
in the auditorial review and in the technical evaluation government agency
thereof

Procurement
Supplies, Materials, Equipment and Motor Vehicles General Support Services - For
janitorial/security/maintenance services
1.Certificate of Exclusive Distributorship, if applicable
2.Samples and brochures/photographs, if applicable 1.Appropriate approved documents indicating the following:
3.(For imported items) a. The number of personnel involved and their
a. Consular Invoice/Pro-forma invoice of the foreign corresponding rates/salary
supplier with the corresponding details b. Schedule of work and places of assignment or
b. Home Consumption Value of the items station/visits indicating, among others, the number of
c. Breakdown of the expenses incurred m the hours per visit
Importation c. The type and number of equipment to be served (in case
4.Original copy of Dealers/Suppliers' Invoices showing the of visitorial maintenance service)
quantity, description of the articles, unit and total value, 2.The scaled floor plans of the building and other area/s
duly signed by the dealer or his representative, and covered by the service contract (for janitorial services)
indicating receipt by the proper agency official of items 3.The group classification of personnel to detemine the
delivered Equivalent Equipment Monthly Statutory Minimum Wage
5.Results of Test Analysis, if applicable Rate in accordance with the applicable Rules Implementing
6.Tax receipts from the Bureau of Customs or the BIR RA No. 6727
indicating the exact specifications and/or serial number of 4.Approved documents indicating the minimum
the equipment procured by the government as proof of requirements of the agency on the number of security
payment of all taxes and duties due on the same personnel to be involved in the project (for security service
equipment, supplied or sold to the government contract)
[Administrative Order (AO) No. 200 dated November 21, 5.The population of the agency where the services are
1990] rendered (for security service controls)
7.Inspection and Acceptance Report prepared by the 6.Detailed description of the maintenance services to be
Department/Agency property inspector and signed by the rendered or activities to be performed (for maintenance
Head of Agency or his authorized representative service contracts)
8.For equipment, Property Acknowledgment Receipt
9.Warranty Security for a min. period of three months, in the
case of expendable supplies, or a min. period of one year
in the case of non-expendable supplies, after acceptance General Support Services - For Garbage Collection and
by the procuring entity of the delivered supplies Disposal
10.Request for purchase of supplies, materials and
equipment duly approved by proper authorities 1.Complete description/specifications (brand name, model,
11.In case of motor vehicles, (AO No. 233 dated August 1, make/country of origin, hp, piston displacement, capacity)
2008) authority to purchase from: and number of units of dump trucks to be used
a. Agency head and Secretary of DBM, or OP depending 2.Complete descriptions/specifications (age, condition,
on the type of vehicle being provided (Sections 7 and 9) brand, etc.) and number of units of all other equipment to
b. Local Chief Executives, including Punong Barangay, for be rented/used
types of vehicles enumerated under Section 7 of AO 3.Appropriate approved documents containing the terms
No. 233 sourced from their unencumbered local funds and conditions, whether operated or bare rental for heavy
and if chargeable under the GAA, either from the DBM equipment, whether per trip or package deal; and other
or OP depending on the type of vehicles purchased relevant condition
(Sections 7 to 9) 4.The designated dumpsitellocation of dumpsite (if
12.For procurement of drugs and medicines provided in a separate document)
a. Certificate of product registration from Food and Drug 5.The measurement in kilometers of the total distance
Administration (FDA) covered by one complete route for all the required routes
b. Certificate of good manufacturing practice from FDA to be traveled
c. Batch Release Certificate from FDA 6.Estimated volume in cubic meters of garbage to be hauled
d. If the supplier is not the manufacturer, certification from area of operation, including the basis for such
from the manufacturer that the supplier is an authorized estimates
distributor/dealer of the products/items 7.In cases where the type of contract differs from the usual
13.Such other documents peculiar to the contract and/or to per trip contract basis, sufficient justification and
the mode of procurement and considered necessary in the comparative analysis between the type of contract
auditorial review and in the technical evaluation thereof adopted against the basic per trip type({; contract

Procurement
Rental Contracts Advertising Expenses
1.For privately-owned office/building 1.Bill/Statement of Account

a. Complete copy of the building floor plans indicating in 2.Copy of newspaper clippings evidencing publication
shaded colors the rentable space and/or CD in case of TV/Radio commercial
b. Copy of the Certificate of Occupancy of the
building or appropriate approved documents
showing the date the building was constructed or age Basic Requirements Common to All Purchases under
of the building alternative mode
c. Complete description of the building as to type, kind
and class including its component parts and equipment
facilities such as, but not limited to, parking areas, 1.Purchase Order/Letter Order/Contract, duly approved
elevators, air-conditioning systems, firefighting equipment, by the official concerned and accepted by the supplier
etc. (date of acceptance must be clearly indicated,
d. Copy of the Master of Deed Declaration and especially when the time or date of delivery is
Restrictions in case of lease/rental of office dependent on or will be counted from the date of
condominiums acceptance of the purchase order/letter order/contract)
2.For equipment rental/lease/purchase contract 2.Proof of posting of invitation or request for submission of
a. Agency evaluation of equipment utilization price quotation in the PhilGEPS website, website of the
b. Pertinent data.of area of operation procuring agency, if available, and at any conspicuous
3.List of prevailing comparable property within vicinity place reserved for this purpose in the premises of the
4.Vicinity map procuring agency for a period of seven calendar days
5.Request for payment in case of Shopping under Section 52.1(b), and
6.Bill/Invoices Negotiated Procurement under Sections 53.1 (two failed
7.Certificate of occupancy (space/building) bidding) and 53.9 (small value procurement) of the
8.Such other documents peculiar to the contract and/or to Revised IRR ofRA No. 9184
the mode of procurement and considered necessary 3.Performance and warranty securities, except for
in the auditorial review and in the technical evaluation shopping and negotiated procurement under emergency
thereof cases, small value procurement, lease of real property
and United Nation (UN) agencies
4.BAC Resolution recommending and justifying to the
Head of Procuring Entity (HOPE) the use of alternative
mode of procurement and approval by the HOPE of the
Repair and Maintenance of Aircraft, Equipment and BAC Resolution recommending award of contract
Motor Vehicles 5.Proof of posting of Notice of Award in the PhilGEPs
website, the website of the procuring entity concerned, if
available, and at any conspicuous place reserved for this
1.Copy of the pre-repair evaluation report and approved purpose in the premises of the procuring entity
detailed plans by the agency showing in sufficient detail the 6.Approved Procurement Plan
scope of work/extent of repair to be done 7.Request for purchase or requisition of supplies, materials
2.Copy of the latest service bulletin, in case of aircraft and equipment, duly approved by proper authorities
Report of waste materials 8.Original copy of the delivery invoice showing the quantity,
3.Copy of document indicating the history of repair description of the articles, unit and total value, duly signed
4.Post-inspection reports by the dealer or his representative and indicating receipt by
5.Warranty Certificate the proper agency official of items delivered
6.Request for payment 9.Inspection and acceptance report signed "Inspected
7.Bill/Invoices by" by the authorized agency inspector and signed
8.Certificate of Acceptance "accepted by" by the authorized end-user to whom the
9.Pre-repair inspection reports item was delivered or the property officer if item is for stock
10.Such other documents peculiar to the contract and/or to 10.Approval by the HOPE or his duly authorized
the mode of procurement and considered necessary representative on the use of the alternative methods of
in the auditorial review and in the technical evaluation procurement, as recommended by the BAC
thereof

Procurement
Basic Requirements Common to All Purchases under Direct Contracting

alternative mode (continued)
1.Copy of letter to selected manufacturer /supplier
11. Statement of the prospective bidder that it is not /distributor to submit a price quotation and conditions of
blacklisted or barred from bidding by the Government or sale
any of its agencies, offices, corporations or LGUs 2.Certificate of Exclusive Distributorship issued by the
12. Sworn affidavit of the bidder that it is not related principal under oath and authenticated by the
to the HOPE by consanguinity or affinity up to the third embassy/consulate nearest the place of the principal, in
civil degree case of foreign suppliers
3.Certification from the agency authorized official that there
are no sub-dealers selling at lower prices and for which
no suitable substitute can be obtained at more
Limited Source Bidding
advantageous terms to the government
4.Certification of the BAC in case of procurement of critical
1.Copy of direct invitation to bid served by the concerned plant components and/or to maintain certain standards
agency to all suppliers or consultants appearing in the pre- 5.Study/survey done to determine that there are no sub-
selected list of manufacturers/suppliers/distributors with dealers selling at lower prices and for which no suitable
known experience and proven capability on the substitute can be obtained at more advantageous terms to
requirements of the particular contract the government
2.Winning bidder's offer or proposal 6.Such other documents peculiar to the contract and/or to
3.Abstract of bids showing the most responsive and the mode of procurement and considered necessary in the
complying bidder from among the other bidders who auditorial review and in the technical evaluation thereof
participated in the bidding
4.Notice of Award
5.Documentary requirements under Sections 23.1 and
25.2(a) for goods, 23.1 and 25.2(b) for infrastructure, 25.1
and 25.2(c) for consultancy services, of the Revised IRR of Negotiated Procurement - common to cases of two
RA No. 9184 failed biddings, emergency cases, take-over of contract
6.Such other documents peculiar to the contract and/or to and small value procurement
the mode of procurement and considered necessary in the
auditorial review and in the technical evaluation thereof 1.Price quotation/bids/final offers from at least be three
7.Bid security (required under Section 54.4 IRR-A, RA No. invited suppliers
9184) 2.Abstract of submitted Price Quotation
3.BAC Resolution recommending award of contract to
Lowest Calculated Responsive Bid (LCRB)
Repeat Order
Negotiated Procurement - In case of two failed biddings
1.Copy of the original contract used as basis for
repeat order indicating that the original contract was 1.Agency's offer for negotiations with selected
awarded through public bidding suppliers, contractors or consultants
2.Certification from the Purchasing Department/Office 2.Certification of BAC on the failure of competitive bidding
that the supplier has complied with all the requirements for the second time
under the original contract 3.Evidence of invitation of observers in all stages of
the negotiation
4.Eligibility documents in case of infrastructure projects
Shopping
1.Price quotations from at least three bonafide and Negotiated Procurement - In emergency cases
reputable manufacturers/suppliers/distributors
2.Abstract of canvass 1.Justification as to the necessity of purchase

Procurement
Negotiated Procurement - In case of take-over of Human Resource Development and Training Program
contracts
1.Budget estimates approved by the Head of Agency
1.Copy of terminated contract 2.Schedule of training approved by the Head of the Agency
2.Reasons for the termination 3.Same requirements under procurement depending on the
3.Negotiation document with the second lowest nature of expense and the mode of procurement adopted
calculated bidder or the third lowest calculated bidder in
case of failure of negotiation with the second lowest bidder.
If negotiation still fails, invitation to at least three eligible Financial Expenses
contractors
4.Approval by the Head of the Procuring Agency to
negotiate contracts for projects under exceptional cases 1.Loan Agreements/Memoranda of Agreement together with
supporting documents
2.Statement of Account
3.Bank Debit memos
Negotiated Procurement - In case of small value 4.Other supporting documents deemed necessary
procurement depending on the nature of the transaction
1.Letter/invitation to submit proposals

For procurement through Automatic Debit
Arrangement (ADA) or direct payment
Negotiated Procurement - For adjacent or contiguous
projects
1.Same documents required under goods, infrastructure or
consulting services depending on the mode of
1.Original contract and any document indicating that the procurement adopted and the nature of expenses
same resulted from competitive bidding 2.Letter request from the Head of the Agency to the Bank
2.Scope of work which should be related or similar to the to pay/credit the account of the supplier
scope of work of the original .contract 3.Confirmation from the bank that the account of the
3.Latest Accomplishment Report of the original contract supplier has already been credited (for post audit
showing that there was no negative slippage/delay purposes)
Cultural and Athletic Activities
1.Budget estimates approved by the Head of Agency

2.Same requirements under procurement depending on the
nature of expense and the mode of procurement adopted

Road Right-of-Way (ROW)/Real Property
Land - common to both Negotiated Purchase and Land - Additional Documentary Requirements - For
Payment by Court Decision Negotiated Purchase
1.Project parcellary survey plan showing that said lot and 2.Notarized Affidavit of Ownership
structures are within the boundaries of the right-of-way 3.Certification from the City/Municipal Treasurer that the
2.Structural Mapping Plan of the lot affected claimant is the sole entity paying the taxes for the property
3.Certification by the implementing agency that the claim is for the past five years
not within the original ROW of a converted local road 4.Notarized joint affidavit of two adjoining landowners or
4.Certification from the Head of the Implementing Office Barangay/Local Officials concerned attesting to the
that there is no previous pending claim and previous ownership of land
payment on subject property 5.Such other documents deemed necessary for the
5.Environmental Clearance Certificate (ECC) as required auditorial review and in the technical evaluation thereof
under Section 8 of RA No. 8974 6.If claim for payment or amount of sale exceeds 1!50,000
6.Copy of latest updated master list of Project-Affected- (EO No.1035), certified photocopy of Claimant's
Persons (PAP) approved by Agency's authorized Surety/Indemnity Bond issued by any Insurance
representative Company duly accredited by the Insurance Commission
7.In case of death of claimant or owner, judicial settlement For Payment by Court Decision
duly advertised in a newspaper of general circulation 7.Certified photocopy of Court Decision registered with the
Register of Deeds where the land is located including all
annexes referred to in the court decision
8.Certified true copy of TCT for registered land, and TD in
Land - Additional Documentary Requirements - For the name of the previous owner for unregistered land with
Negotiated Purchase court decision duly annotated
9.Certificate of Finality of Decision
1.Independent Appraisal Report/Regional Committee
Resolution indicating the valuation of the land. Valuation
should be based on the provisions of RANo. 8974
2.Applicable BIR Zonal Valuation Structure/House
3.Certified Photocopy of Authority/Agency Resolution to
Purchase Land or Land Rights indicating the 1.Approved and Notarized Agreement to Demolish and
approved/established valuations or BIR Zonal Valuations
Remove Improvements (ADRI) I Notarized voluntary
4.Deed of Absolute Sale registered with the Register of
undertaking to vacate the project area
Deeds where the land is located 2.Sketch plan/drawing of house/structure
5.Certified Photocopy of Tax Clearance from Assessor's 3.Notarized landowner's waiver of rights/quitclaim to
Office where the land is located
affected houses/structures or establishments if payment
6.Certificate Authorizing Registration (CAR) Capital Gains will be made to claimants other than the owner
Tax (CGT) 4.Pictures of the structures before, during and after the
7.Documentary Stamp Tax (DST) demolition
8.Transfer Tax 5.Certified true copy of owner's identification (ID),
If registered land Residence Certificate and Barangay Clearance
9.If whole lot is acquired, Transfer Certificate ofTitle (TCT) 6.Computation of Replacement Cost duly approved by
Certificate of Land Ownership Award/Original Certificate
implementing Office Director supported with current
Title/Emancipation Patent (CLONOCT/EP) certified as
abstract of canvass of construction materials
true copy by the Register of Deeds and Tax Declaration 7.Certificate of Total Demolition
(TD) certified as true copy by the Assessor's Office in the 8.Map showing the location of the structure/house in the
name of the procuring entity or previous owner depending
project-affected area
on the provisions of the sale
9.Notarized affidavit of ownership with Waiver or
10.If portion of lot is acquired, certified photocopy ofTCT Right/Quitclaim to affected house/structure
and TD in the name of the procuring entity or previous 10.Copy of masterlist of Project-Affected-Persons (PAPs)
owner with annotation of sale
indicating the names of affected house/structure owners
If unregistered land
approved by authorized personnel
11.Certified photocopy of TD in the name of the procuring 11.Certified photocopy of title (TCT/OCT or CLOA/EP) and
entity or previous owner with annotation of sale TD of land where the house/structure is erected

Road Right-of-Way (ROW)/Real Property
Improvements (trees, plants, growing fruits, etc.)
1.Permit issued by the Department of Environment and Natural Resources (DENR) to cut plants, forest tress and fruit bearing
trees on areas affected by the project.
2.Affected Trees/Crops Inventory duly certified by the Agency's Project Committee/Authorized Officer and showing among
others the following: lot number as indicated in the project plan, number of items, specifies classification, diameter, height, lot
owner, owner of trees/plants/crops and price
3.Quitclaim or Waiver issued by the lot owner if he is not the claimant
4.Map/sketch plan showing the location of the improvement in the projectaffected area
5.Resolution/approval of valuation of damaged improvement
6.Copy of the approved valuation of crops, plants and trees issued by concerned government agency
7.Notarized Affidavit of Ownership with Right/Quitclaim to affected improvements
8.Copy ofthe latest updated masterlist ofPAPs approved by proper authorities
9.If registered land: Certified true copy of title (TCT/OCT or CLOAIEP)
If unregistered land:
10.Certified photocopy of TD
11.Notarized joint affidavit of two adjoining landowners or barangay/local officials concerned attesting to the ownership of land
12.If payment through Court Decision: Certified photocopy of Court Decisions (Final Order/Decision or Certificate of
Finality of Decision)
FEEDBACK AND COMPLAINTS MECHANISM
How to Send Feedback Accomplish the Client Satisfaction Survey form available at the Officer of the
Day Public Assistance and Complaint Desk. Drop the accomplished form at the
designated drop box in the same area.
Contact info: (02) 8725-3764 or helpdesk@cda.gov.ph

How feedback is Every Friday, the Officer of the Day collates all accomplished surveys in the drop
processed box, and organizes email complaints/feedback sent to the helpdesk email.
He/she then forwards the consolidated details to the Planning and Policy
Development Division for coordination with the service units concerned based
on the nature of the complaint. Acknowledgement of the feedback is sent within
2-3 working days, and appropriate action is taken by the authority henceforth.
For inquiries and follow-ups, clients may contact (02) 8725-3764

How to file a complaint Complaint can be filed through the following:
- Using the Client Satisfaction Survey Form
- Writing a formal letter addressed to the Chairperson of the CDA
- Calling the Officer of Day Public Assistance and Complaint Desk hotline
- Sending an email to the helpdesk@cda.gov.ph
The following information must be provided relevant to the complaint:

- Name of person being complained
- Incident
- Evidence
- Name of complainant
- Date of transaction

How complaints are Upon receipt of the complaint, the CDA personnel receiving the complaint will
being processed immediately coordinate with the Planning and Policy Development Division and the
Administrative Division who will take appropriate action on the complaint.
Acknowledgement shall be sent by the service unit concerned within 2-3 working
days of receipt of the said complaint.

Contact information of It shall also include the following hotline:
CCB, PCC, ARTA - 8888 – Presidential Complaints Center
- 0908-8816565 - CSC Contact Center ng Bayan
- 478-5093 - Anti-Red Tape Authority

Information Bulletin - Removed Individual Letterhead

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Information Bulletin - Removed Individual Letterhead

Uploaded by

Copyright:

Available Formats

Department of Trade and Industry

COOPERATIVE DEVELOPMENT AUTHORITY

To assist you in availing of the services we provide, we have

1. Title of the services we provide

Should you need more specific details, our CITIZEN’S

We hope to give you a convenient and hassle-free experience.

Thank you very much!

2. Facilitation of Request for Project Development and Assistance

Client submits letter of request to CDA Document Controller receives the

CDS II evaluates submitted letter Document Controller forwards letter to

CDS II / Senior CDS conducts initial Document Controller Receives the

Document Controller forwards letter to Document Controller reproduces copy 5

3 days, 2 hours and

CDS II / CDS I receives copy of the 15

CDS II / Senior CDS print Certificate Accountant prepares order of

Client pays COC fee of P 100.00 and

4. Issuance of Certificate of Compliance for Operating Cooperative

3 CDS II / Senior CDS process and evaluates submitted documents 4 hours

7 CDS II prepares the statement of account 2 hours

Total Processing Time is 7 days / Total Processing Fee is P 100.00

2.2 CDS II conducts validation and submits recommendation 2 days

3.1 Senior CDS evaluates submitted registration application online 1 day

5.2 CDA Cashier issues official receipt 2 hours

2.2 CDS II conducts validation and submits recommendation 2 days

3.1 Senior CDS evaluates submitted registration application online 1 day

5.2 CDA Cashier issues official receipt 2 hours

Senior CDS Plans for the conduct of 5 min

Client attends the scheduled

Senior CDS and Director signs

CDS II / MIS Personnel post the

8. Process of Payments of Claims/Disbursements

1.1 Clerk/Cashier receives voucher from Finance 10 minutes

1.2 Clerk/Cashier prepares LDDAP check 10 minutes

Clerk/Cashier prepares Advice/LBP Service:

Total Processing Time: 1 day, 2 hours

Client submits application and documentary requirements to Regional Office.

1.2 CDS II prepares Statement of Accounts (SOA) 10 minutes

1.3 Accountant I issues Order of Payments (OP) 5 minutes

Client submits duplicate copy of OP and OR.

4.2 CDS II evaluates documents 2 hours

5.1 CDS Board of Administrators Approves application 1 day

*Applicable Fees : Filing fee

1. For Individual: 1 day, 7 hours, 50

2. For Auditing Firm:

Client submits application and documentary requirements to Regional Office.

1.2 CDS II prepares Statement of Accounts (SOA) 10 minutes

1.3 Accountant I issues Order of Payments (OP) 5 minutes

Client submits duplicate copy of OP and OR.

4.2 CDS II evaluates documents 2 hours

5.1 CDS Board of Administrators Approves** application 1 day

Filing fee - For Advocacy Cooperatives, Federations, Unions, 1 day, 7 hours, 50

For NGA’s/ CDO’s/ SUC’s the following accreditation fee shall

Client submits application and documentary requirements to Regional Office.

1.2 CDS II prepares Statement of Accounts (SOA) 10 minutes

1.3 Accountant I issues Order of Payments (OP) 5 minutes

Client submits duplicate copy of OP and OR.

4.2 CDS II evaluates documents 2 hours

5 CDS Board of Administrators Approves** application 1 day

7 Director and Senior CDS releases Certificate of Accreditation to Client 15 minutes

Service Provided by: Finance Division

Client submits approved claims documents for obligation and processing.

1.2 Document controller/Admin.Aide/Clerk returns documents for compliance if incomplete 10 minutes

Document controller/Admin.Aide/Clerk stamps “RECEIVED” or signs logbook, attaches routing

Service Provided by: Finance Division