I-SERIES

I.120 Integrated Services Digital

Network

• is a proposed network designed by

the major telephone system
companies in conjunction with the
ITU-T
Supplementary services
in ISDN
 I.252 Call Offering Supplementary
Services:

• I.252.1 Call transfer

• I.252.2 Call forwarding
• I.252.3 Call Forward No Response
• I.252.4 Call Forwarding Unconditional
• I.252. 5 Call Deflection
I.252.1 Call transfer (CT)
- enables a user to relocate an existing
call to another telephone
Call transfer (CT)

- announced
- or unannounced
Announced
• the desired party/extension is notified of
the impending transfer.
• Other terms commonly used for an
announced transfer include consult, full-
consult, supervised and warm transfer.
Other terms commonly used:
• consult
• full-consult
• supervised
• warm transfer
Unannounced
-
- transfer is self-explanatory
-
- it is transferred without notifying the
desired party/extension of the impending
call.
Other terms commonly used:
• unsupervised
• cold
• blind transfer.
I.252.2 Call forwarding Busy
(CFB)

- enables an end –user to have the
incoming calls diverted to another
number when this user’s line is
busy
 Call forwarding (or call
diverting)
- in telephony, is a feature on some
telephone networks that allows an
incoming call to a called party, which
would be otherwise unavailable, to be
redirected to a mobile telephone or other
telephone number
How to Use
• can be activated only if the line is busy
• or if there is no answer
• or even only for calls from selected
numbers
When and Why to Use it
- Some services offer international call
forwarding by allocating for the
customer a local virtual phone number
which is forwarded to any other
international destination.
T
I.252.3 Call Forward No
Response
- enables an end –user to have the
incoming calls diverted to another
number when there is no answer on the
user’s line.
CFNA- permits a called subscriber
to have the system send incoming
calls addressed to the called
subscriber’s Directory Number to
another Directory Number
• CFNA does not impact a subscriber’s
ability to originate calls
• CFNA is applicable to voice
telecommunication services
• CFNA may be generally available or may
be provided after prearrangement with the
service provider
I.252.4 Call Forwarding
Unconditional
- enables an end –user to have all the
incoming calls diverted automatically
to another number.
- forward-to identity
• CFU does not impact a
subscriber’s ability to originate
calls
• It may be generally available or may
be provided after prearrangement
with the service provider
• I.252. 5 Call Deflection

- enables an end –user to redirects an

incoming call to another number before
the connection
• Call deflection is one of several forms
of call diversion (also known as call
forwarding)
• It is a feature of voice over IP (VoIP)
that automatically redirects a call from
the called endpoint to another endpoint
Three communications points:
1. the point from which the call is made
2. the called endpoint
3. the ultimate endpoint
 Reported by:
• Beltran, Mylene
• Collado, Jinky
• Doctor, Jayrick
• Ramiro, Chona
• Rodeo, Mary Grace