University Institute of Tourism and Hospitality Management(UITHM)

HOTEL DESIGN & PLANNING

HMO-341

UNIT-1

CHAPTER-1.3
CLASSIFICATION OF HOTEL
 CLASSIFICATION OF HOTEL

Chapter
Objectives
CO Title Level
Numbe
r
CO1 Understand
Learn about Hotels and its basic  
classification.

CO2 Understand
Knowledge about the resorts  
motels budgeted hotels etc.

CO3 Understand
Understand about all the
features .
Source-ZacharyEdelson,Samuel Medina, Laurel Rogers, 
Sophea Tieng-1st edition

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 CLASSIFICATION OF HOTEL

Chapter
Outcomes
CO Title Level
Number

CO1 Understand
To enhance the knowledge of  
students about hotels
CO2 Understand
This course will improvise  
students skills about the
classification
CO3 Students will gain deep Understand
knowledge about criteria and
features of Hotel.
Source-Richard H. Penner, Lawrence Adams, Walter
Rutes /2nd edition

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 CLASSIFICATION
OF HOTEL

• Hotel

• Introduction
• Classification of Hotels

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 HOTEL

 A commercial establishment providing

lodging, meals, and other guest
services.

 The Hotel Law, 1935 Article 3,

indicated that the word hotel refers to
all places constituted to receive the
payment from travelers or people who
quest for lodging or temporary stay.

 An establishment providing
accommodation , meals, and other
services for travelers and tourists, by
the night.
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 INTRODUCTION
 Hotels are classified according to
the hotel size, location, target markets,
levels of service, facilities provided,
number of rooms, ownership and
affiliation etc.

 Hotels may be classified in many

different ways for different purposes in
different countries. The reasons for
classifying hotels are: ... A hotel may fit
into more than one category. This may
be a deliberate policy in order to
appeal to a wider market, to
encourage greater occupancy or a
more even pattern of occupancy.
https://www.google.com/url?sa=i&url=https%3A%2F
%2Fwww.alamy.com%2Fstock-photo%2

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CLASSIFICATION
The Hotel industry is classified in
different ways-

• On the basis of Size

• On the basis of Star

• On the basis of Location

• On the basis of Ownership

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 ON THE BASIS OF
SIZE
 1) Small hotel : Hotels with 25
rooms or less are classified as small
hotels.E.g Hotel Alka, New Delhi and
the oberoi Vanyavilas ,Ranthambore.
 2) Medium Hotel: Hotel with twenty
six to 100 rooms are called medium
hotels,E.g Hotel Taj view ,Agra and
chola sheraton Hotel, Chennai.
 3) Large Hotels: Hotels with 101-300
guest rooms are regarded as large
hotels E.g. the Imperial, New Delhi,
The Park, and Kolkata
 4) Very Large Hotels: Hotels more
than 300 guest room are known as
https://www.google.com/url?sa=i&url=https%3A%2F
very large hotels E.g. Shangri-La %2Fwww.avinteractive.com%2Fnews%2Fprojection
Hotel, New Delhi and Leela %2Fworlds-biggest-party-hotel-goes-big-on-projection-
mapping-19-03-
Kempinski Mumbai.
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 ON THE BASIS OF STAR
1 Star
These are smaller hotels manage by proprietor. The hotel often has more personal
atmosphere. It is usually located near affordable attraction, major intersection and
convenient transportation. Furnishings and facilities are clean but basic. Most will
not have a restaurant on site but are usually within walking distance.
2 Star
The building should be constructed and the locality and environs including the
approach suitable for good hotel. There should be a reception counter with a
telephone. All public and private rooms should be fully air conditioned and should
be well equipped with support quality There should be experienced, courteous and
efficient staff in smart and clean uniforms.
3 Star
Typically these hotel offer spacious accommodation that include well-appointed staff
and decorated lobbies. Bell desk services are generally not available. They are
located near business area for immediate approach and environs should be of
highest standard. There should be well equipped, well-furnished and well
maintained dining room/restaurant on the premises.

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 ON THE BASIS OF STAR
4 Star
Façade, Architectural features and general construction of the hotel building should
have distinctive qualities. The locality including the immediate approach and
environs should be of highest standard. There should be a receptionist, cash and
information counter attended by highest qualified trained and experienced
personnel and conference facilities.
5 Star
Façade, Architectural features and general construction of the hotel building should
have distinctive qualities. The locality including the immediate approach and
environs should be of highest standard. There should be a receptionist, cash and
information counter attended by highest qualified trained and experienced
personnel and conference facilities.

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 ON THE BASIS OF
LOCATION
1) Downtown Hotel: A downtown hotel is located in the center of the
city or within a short distance from business center, shopping areas,
theatres, public offices etc.
2) Sub-urban Hotels: As the land cost in the city center is higher and
the space is limited, some entrepreneurs build their hotels near the
outskirts of the city. Providing similar facilities as the downtown
hotel, these hotels are set in suburban areas and have the advantage
of quicker surroundings.
3) Resorts Hotel: Hotels that are located at tourist destination such
as hill station, sea beaches and countryside are referred to as resort
hotels. These hotels have a very calm and natural ambience.
4) Airport Hotel: Airport Hotels are situated in the vicinity of airport
and other ports of entry. Offering all the services of a commercial
hotel, these hotels are generally patronized by the passengers who
need a stopover en route their journey.
5) Motel: The word motel is formed by merging two words „motor‟
and „hotel‟. They are located primarily on highways and provide https://www.google.com/url?sa=i&url=http%3A%2F
modest lodging to highway travelers. %2Feconomic-mgmt.blogspot.com
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ON THE BASIS OF OWNERSHIP

1)Independent Hotels: These hotels are on

ownership basis and do not have any affiliation or
contract through any other property. And also they
do not have any tie up with any other hotels with
regards to policy, procedures and financial obligation.

2) Chains: When one hotel realizes that they can

offer the same services in other cities, chains of the
same hotel are opened in those places. Hotel chain is
an enterprise that administrates, through a unique
management a number of hotels located in different
areas.

3) Management Contracts:
It is a contract between the owner of the property
and a hotel operator (management contractor) by
which the owner employs the operator as an agent
to assume the full responsibilities for operating and
managing the hotel.
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4) Franchise:
It is the authorization given by a company to another company or individual to sell its unique
product /services and use its trademark according to the guidelines given by former, for a specified
time, and a specified place.

5) Referral Groups:
It consists of independent hotel which have grouped together for some common purpose. Though the
properties in the referral group may be different from each other but there is sufficient consistency in
the quality of service to satisfy guest expectations.

6) Time –Share Hotels:

A new concept of ownership also called vacation ownership or holiday ownership concepts,
mushrooming up in resorts areas like hills, beaches, forest. As the name suggest, it entails purchasing a
tourist accommodation at a popular destination for a particular time slot in a year which can be week
or weeks.

7) Condominium:
Condominium units also called as Condo are purchased outright and owned by the guest as second
homes. Condominium hotels have single owners instead of multiple owners sharing the hotel. In
condominium hotels, the owner informs the management company when they would occupy the unit.
The management company is free to rent the unit for the remainder of the year, and this revenue goes
to the owner.
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 HERITAGE
HOTEL
 A recent addition to the hotel industry, in
the country, heritage hotels are properties
set in small forts, palaces, or havelis, the
mansions of erstwhile royal and aristocratic
families
 They have added a new dimension to
cultural tourism.
 In a heritage hotel, a visitor is offered rooms
that have their own history, is served
traditional cuisine toned down to the
requirements of international palates, is
entertained by folk artistes, can participates
in activities that allow a glimpse into the
heritage of the region, and can bask in an
atmosphere that lives and breathes of the
past.
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 HERITAGE
HOTEL
According to Ministry of tourism, the heritage
hotels are further subdivided as follows:
Heritage: This category covers hotels in
residences, havelis, hunting lodges, castles or
forts and palaces built during 1935-1950.
Heritage Classic: This category covers hotels in
residences, havelis, hunting lodges, castles or
forts and palaces built prior to 1935 but after
1920.
Heritage Grand: This category covers hotels in
residences, havelis, hunting lodges, castles or
forts and palaces built prior to 1920.
https://www.google.com/url?sa=i&url=https%3A%2F
%2Fwww.uniqhotels.com%2Fheritage-
hotels&psig=AOvVaw2yU4cPuilAO-
EbJ_CmKLAz&ust=1591931502158000&source=images&cd=vfe
&ved=0CAIQjRxqFwoTCPDciI_l-OkCFQAAAAAdAAAAABAR

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 Summary
Conclusion
• This Chapter gives us brief summary of the
Hotel its overview.

• Detailed summary about hotel classification.

• Discussed brief about heritage hotels.

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 Self Assessment
 Define about Hotels and Its Introduction ?

 Discuss classification of Hotels?

 What is resort hotel ?

 What is Motel?

 What is Heritage Hotel?

Source:https://www.failuretoplan.com/wp-content/
uploads/2013/06/Questions-and-Answers.jpg

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REFERENCE BOOKS

Hotel design and Planning by Richard H.

Penner, Lawrence Adams, Walter Rutes /2 nd
edition

Hotel Design and Development by Zachary

Edelson, Samuel Medina, Laurel Rogers

Hotel facility Planning by Walter A.

Rutes, Richard H. Penner, Lawrence Adams

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 VIDEO LINK

https://www.youtube.com/w
atch?v=WYlvm-Q3IDQ
Length-13.04

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THANK YOU

For queries
Email: pankaj.e8015@cumail.com