Quality Man

Allama Iqbal’s Perspective

Ijaz Yusuf
Assistant Professor and Director
Center for Supply Chain Research (CSCR)
School of Business and Economics (SBE)
University of Management and Technology, Lahore

ijaz.yusuf@umt.edu.pk

Ijaz.yusuf2002@gmail.com

Cell: 03054440603 , 0333-4302970

Coining the term Quality Man
Quality Product
Quality Services
Quality Teams
Quality Policy
Quality Objectives
Quality Management
Quality System
Quality Education

Quality Man
Images of Quality Man
Images of Quality Man
Where is Quality Man ?
???
 Quality In the Eyes of Quality Gurus
 Quality is a predictable degree of uniformity and dependability, at low cost and suited to
market. Deming
 Quality is fitness for use. Juran
 Quality is conformance to requirements. Crosby
 Quality is the (minimum) loss imparted by the product to society from the time
the product is shipped. Taguchi
 Quality is correcting and preventing loss, not living with loss. Hoshin
 Quality means quality of product, quality of work, quality of service, quality of
information, quality of process, quality of division, quality of people, quality of system,
quality of company , quality of objectives, etc. Kaoru Ishikawa
 Quality is the totality of features and characteristics of a product service, which bear on
its ability to satisfy a given need; from the customer’s view point . BS Definition
 The totality of characteristics of an entity (an activity, a process, a product, or/and an
organization) that bear on its ability to satisfy stated and implied needs. ISO 8402
Quality is ability of a set of inherent characteristics of a product, system, or process to
fulfill the requirements of customers and other interested parties. ISO 9000
What is Quality?

Quality starts with realization to go for

continuous improvement in products and
services to meet and exceed the
requirements of all stake holders.
What is Quality?
Quality means a student or participant or an
individual must be fully equipped with
values (Building Blocks of Character),
skills (Tools & Techniques), and
abilities (able to initiate, inculcate, innovate), to
earn the highest degree of excellence in
life morally, socially, religiously,
spiritually, professionally and
economically.
What is Quality?

Quality is a passion to make

this world a better living place
for others.
Evolutionary Trajectory of
Quality Man
Animal

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Social Animal

Social Animal
Lives in groups
Fight for worldly gains
Bow to supernatural
powers.

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 Attributes of Man
 Man –Work like dog and enjoy like king,
 EDDESD Principal
 Eat, Drink, Dance, Enjoy, Sleep, Die
(EDDESD) fulfill worldly desires
 Follow customs, taboos, local and social norms,
contribution for the good of society,
 They are prisoners of their own nature some
are good and some are bad.
 Criteria of Good or bad is as per their own
narrations and interpretations.
MAN

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Leadership Theories
1. Great Man Leadership Theory
 Great Man Theories: Great Man theories assume that the
capacity form leadership is inherent – that great leaders are
born, not made. These theories often portray great leaders as
heroic, mythic, and destined to rise to leadership when needed.
 2. Trait Theories: Trait theory assumes that
 people inherit certain qualities and traits that make them
better suited to leadership. Trait theories often identify
particular personality or behavioral characteristics shared by
leaders.
 But if particular traits are key features of leadership, how do we
explain people who possess those qualities but are not leaders?
This question is one of the difficulties in using trait theories to
explain leadership.
Leadership Theories
 3. Contingency Theories:
 Contingency theories of leadership focus on particular
variables related to the environment that might determine which
particular style of leadership is best suited for the situation.
According to this theory, no leadership style is best in all situations.
Success depends upon a number of variables, including the
leadership style, qualities of the followers, and aspects of the
situation.
 4. Situational Theories:
 Situational theories propose that leaders
choose the best course of action based upon situational
variable. Different styles of leadership may be more appropriate
for certain types of decision-making.

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Leadership Theories
 5. Behavioral Theories: Behavioral theories of leadership are
based upon the belief
 that great leaders are made, not born. Rooted in behaviorism,
this leadership theory focuses on the actions of leaders, not on
mental qualities or internal states. According to this theory,
people can learn to become leaders through teaching and
observation.
 6. Participative Theories: Participative leadership theories
suggest that the
 Ideal leadership style is one that takes the input of others into
account. These leaders encourage participation and contributions
from group members and help group members feel more relevant
and committed to the decision-making process. In participative
theories, however, the leader retains the right to allow the input of
others.

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Leadership Theories
 7. Management Theories: Management theories (also known as
“Transactional
 theories”) focus on the role of supervision, organization, and
group performance.
 These theories base leadership on a system of reward and
punishment. Managerial theories are often used in business; when
employees are successful, they are rewarded; when they fail, they
are reprimanded or punished.
 8. Relationship Theories: Relationship theories (also known as
“Transformational)
 theories”) focus upon the connections formed between leaders
and followers. These leaders motivate and inspire people by
helping group members see the importance and higher good of the
task. Transformational leaders are focused on the performance of
group members, but also want each person to fulfill his or her
potential. These leaders often have high ethical and moral standard.
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 Attributes of Quality Man
1. Visionary
2. People Focused-Team Synergy (Be the social
bird and take others along with you relationship
between one and millat)
3. Creator of his own world and create the world
for others (Have great spirit of
entrepreneurship)
4. Value Addition (Khair for everyone)
5. Continuous Improvement (Everyday in every
aspect I am getting better and better)
6. Innovative and creative (Afqar a tasa)
 Your are a Quality Man
Yes
If you
 Build interactions with people to make this
world a better living place for mankind
 Put efforts to saves the innocent kids,
women, old men, disabled persons, sick and
hospitalized ones and any one who is not the
part of evil forces.
 Form a opinion and take a stance to express
your view point.
 Fight against every evil force to offset their
nefarious designs if not move away.
 World of Quality Man
E=Mc^2

Electromagnetic waves have wavelengths and

frequencies form the world of colours and sound
My journey Never ends here
Evolutionary Trajectory of
A True Quality Man
 Mother Tressa
Sir Ganga Ram
Edison
Einstein
Socrates
Louis Pasture
Sakandar
Stepen Hacking
 If man is
contributing for the
good of humanity
then
why there is a need
of a Quality Man ?
Mere intuition, judgment,
prediction,
world view, statistical inferences,
mathematical modelling and
computer simulations are always
contaminated the way we define
the problem and the perceptions of
the modeler pollute the results.
Divine Guidance and
Divine Knowledge is
required to define
what is good for
humanity.
Then then there is a
need of
A Quality Man
Evolutionary Trajectory of
A True Quality Man
How one can be
True
Quality Man ?
 Beliefs of True Quality Man
1. Almighty Allah is One and He is Great.
2. Muhammad (PBUH) is last prophet and
love him with lot of respect and regard.
3. Holy Quran is a complete code of life.
4. We are here to obey Allah’s orders.
5. Life hereafter exists and there is a day of
judgment.
6. True Quality man sacrifices everything
(i.e., relations, designation, money, power,
status, his own self, all worldly desires, his
dear ones and near ones) for the Allah
Subhana Wa Tala.
Attributes of True Quality Man
1. Innovative– (Aafqar-e taza)
2. Truthfulness- (Sabaq per parit)
3. Justice
4. Courageous
5. Leadership role
6. Visionary –nigha buland
7. Good orator
8. Sympathetic
9. Friendly for friends ( Ho halqa_e_yarna)
10. Foulad for foe
11. Conqueror (Haht ae Allaha ka)
12. Work creator
13. Work Executor
14. Less speech
15. Good appeal
16. Khair to everyone
17. QAHAR (Qahar_e_Jabbar_)
18. GHAFFAR
19. QUDDUS
20. JABBROOT
Attributes of True Quality Man
1. Creator of his own world
2. Love for Shahdat
3. Love to Muhammad (PBUH)

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 Life is EGO (Khudi)
Death is absence of EGO
How to Build your EGO (Self)
STAGES OF EGO
STAGES OF EGO
STAGES OF EGO
STAGES OF EGO
STAGES OF EGO
STAGES OF EGO
STAGES OF EGO
Basic of the EGO
 World of True Quality Man

By Allah
Blessing

By Allah
Blessing

E=Mc^2 Directive
Energy (Amer Rubi)
 Daily Work Plan
1 Keep Allah (Suban A Tala) in your
doings
2 Recite and Understand Holy Quran
3 Ishq (extreme love) with Muhammad
(SAW) & 100 % submission
4 Serve the humanity with your
professional competency as per the
guidance of Holy Quran
 What True Quality Man Can Do ?
1. Designs the world of his own choice (Apni
Duniya Aap Peda Ker Agar ).

2. Capable to write his fate and fate of others.

(Key Muhammad say wafa tu hum thare hain, Bantah Hain Meri Karghai
Fiker Main Anjum)

3. True Quality Man has power to change the

world and make this world better living place
for humanity. (Wee zaman kee gardish)
4. True Quality Man is beyond the limit of
time and space. (Sabaq Mila a Miraja Mustafa is Muja,
Khudi kee jalvatau mai mustafi. Agg aj bee ker sakti a andaza, Faza
Badar Peda ker)
5. Shapes the future of coming generations
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