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BharatcBill Payment System
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(BBPS)
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Kamal Patencha, BA Rajkot
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• RBI initiative
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• NPCI
y(BBPCU)
as a Central Unit
Introduction m•
de Banks/ Non-Banks as OUs
c a (Operating Units)
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Kamal Patencha, BA Rajkot
 Objective
• An integrated bill payment
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• Facilitating recurring
k billpayments/recharge
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• Interoperabley and accessible bill payment
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servicesdto customers / non customers
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• Service through a network of agents, enabling
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multiple payment modes
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o• Provides instant confirmation of bill payment.
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Kamal Patencha, BA Rajkot
 Biller Categories

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Kamal Patencha, BA Rajkot
 Customer Bharat Bill Payment Operating Unit
(Customer BBPOU)
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Facilitates bill payments y R
to customers
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(Standing instructions
a d Automatic Bill
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Payment facilityda available in Net banking
r o Post login)
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Kamal Patencha, BA Rajkot
 Accessible

Benefits to
Consumers Control Uniform

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Pay Bills
-Anytime-
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Instant
Cost
Effective
c a Anywhere Confirmation

a A
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Reliable Service

Kamal Patencha, BA Rajkot

Bank’s Current Channels for bill
t payments
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Net Banking e m
Mobile (pre-login d BHIM
aBaroda Pay BOB Bank BHIM App
& A c (Bank’s UPI
Mitra of
Banking a (BC Points)
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post login) App) NPCI
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Kamal Patencha, BA Rajkot
Biller Bharat Bill Payment Operating Unit (Biller
BBPOU)
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Facilitates on-boarding y of billers forR
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collection of recurring
a d bill payments
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digitally under
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Kamal Patencha, BA Rajkot
 Advantages to Billers
Single integration for multiple channels and payment options

Brand assurance
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Convenience of ‘anytime anywhere’ bill payment to consumers
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Interoperability  consumers can pay bills of any biller at single point
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Instant confirmation of payment through SMS/ email/ print
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StandardizedoGrievance
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Single settlement and MIS & data for analysis
Kamal Patencha, BA Rajkot
 Benefits of BBPS to Bank

Customer satisfaction by value added service through our ADCs.

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Increased transaction volume and hence increased fee-based income
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Float fund (CASA deposit) y R
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Opportunity to mobilize a d accounts by onboarding billers on BBPS
corporate
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Cross-selling opportunity to corporate and their employees
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IncreasedBdigital transactions  Improved Bank’s ranking by MeitY
Kamal Patencha, BA Rajkot
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THANK YOU
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Kamal Patencha, BA Rajkot