2 WELCOME

0 Work Pressure, Lack of Coordination decrease

employee’s efficiency & Productivity

2 Organization Name: REDX

Submitted to: Dr. Alima Akter

2 Assistant Professor of
Human Resource Management Department
North South University
 SUBMITTED BY
Group 1

01 Israt Jahan 02 MD Khaled Alam 03 Taskin Rishalat Zisha

2215034660 2215254660 1835329660

Arman Ibna Anwar Md. Golam Mostafa

04 05
2115351660 2035332660
INTRODUCTION
People can use a courier service to send packages and
shipments from one area to another. RedX is renowned
for its speed, security, and tracking abilities. The courier
service is a very dependable way for online item buying
and sale, as well as product delivery. Every, Daraz,
Pickaboo, and other e-commerce and large retail
businesses in Bangladesh use these courier services to
effectively deliver their products to clients.

REDX intends to help Bangladesh's growing e-commerce sector by utilizing

technology. REDX gives Bangladesh's supply service sector a new lease on life,
thanks to its unique traits and skilled workforce. Every day, the company expands.
Bata, Ajkerdeal, Rangs Group, Lotto, TOP SMES, Daraz, and Othoba are some of
REDX's trusted partners.
 Organizational Profile

As REDX is the first technology logistic for business, the parcel company put emphasis on a few sectors. They are:-

01 02 03 04 05 06
OPTION OPTION OPTION OPTION OPTION OPTION

 Logistical help is available 24  Real-Time  Inside Dhaka  Dhaka Suburban-  Outside Dhaka-  Next day
hours a day, seven days a Monitoring. 60 taka 100 taka 130 taka payment
week.
 MISSION & VISION

Mission
 Redux not only offers the best prices
in the logistics industry, but it also
maintains a high level of dedication
and trust with its customers and
believes in building long-term
relationships with them. Redx aims
to provide a solution using
technologies such as the Live
Tracking System (lTS), which provides
an end-to-end solution for everyone.
Vision
 Redx's vision is to bring together small
business owners from all around
Bangladesh to form a mass field of
innovative firms, with Redx aiming to
meet the delivery needs of those
businesses throughout Bangladesh.
 Functional Team of RedX

Operation Finance
Team Department

Business Development Issue Resolution

Department Team
Outline of the Situation
 Lack of functional coordination
 Less chance for innovative contribution
 Unable to enjoy preplanned annual leave because of
work pressure.
 Demand of delivery man's for fixed working hour, fixed
leave.
 Industry Analysis

App-based courier services have become more popular with the increase in e-commerce shopping. In the last few years, hundreds of
app-based e-courier companies have entered the market to provide service to e-commerce. Our chosen company REDX falls under the
logistics industry. Sundarban Courier Service (Local), SA Paribahan (Local) & DH L(MNC) are leading the express industry nowadays.
These are the main competitors of REDX.

The industry is getting way more competitive. Despite some issues, our chosen company REDX is doing well in the market. Currently,
REDX is providing services to 64 districts and more than 490 thanas in Bangladesh. They offer their service via 61 hubs across the
country and they have more than 3500 riders to provide their services to the clients.
Human Resource Management Growth
Strategy of REDX Opportunities

Good Onboarding Experience Competitive Salaries and

Benefits Packages

Purposeful Hiring
Training and
Development

Strategy of
REDX
 SWOT ANALYSIS
Strengths:
 Strong distribution channel.
 High skilled workforce.
 Strong top management.
ST

W
R
 Diversified yet innovative culture. E
EAKNESS
N
 Customer satisfaction. G
T
H
S

Weakness: T


Need more investment.
Unorganized hierarchy structure.
O PPORTUNITIES
H
R
E
A
T
S
 Poor customer services.
 SWOT ANALYSIS

Opportunity:

S
 Increase communication.
 Create employment.
T

W
R
 Strong bonding with customer. E
EAKNESS
N
 Expand business. G
T
H
S

T
Threats:
 Local competitors.
O PPORTUNITIES
H
R
E
A
T
 Technological barrier. S

 Economic changes.
Key stakeholder

Internal stakeholder External stakeholders

Investor Customer
1 1

Ownership Creditor
2 2

Employees Supplier
3 3

Government
4
Recommendation
01 Overhaul the present functional structure

02 Adapt a client-based structure

03 Rider- first method

04 Flexible leave management policy

05 Ensure Hygiene Factors

06 Ensure Motivating factors

07 Offer relevant Training & Development program

 Implementation

01 Arrange Meetings Between

Departments

02
Appoint New Employees

03
Introducing Reviews

04 Evaluate Training & Development

Programs
Conclusion
RedX began operations at the beginning of 2020, and in just one year, it has reached what most businesses can only dream
of. It has grown to be one of the country's leading IT-based logistics companies. It is critical for both vendors and customers
to select a transportation service that will maintain a high level of safety, security, and cleanliness. All online product courier
agencies are assured to keep to this limit while providing excellent service, so any seller or merchant can confidently choose
RedX to ensure that their things are delivered securely to clients.
  Recommendations

The importance of labour law is very much in Bangladesh's perspective. So, we cannot think of an
industry without labour. Labour right is most essential in Bangladesh. But the labours are aware of
their right. They don’t know properly about labour education. It is a great problem. For this reason,
they are retrenched by the employee as the employers wish. Very often, they are retrenched without
any legal process. This is injustice in humans. This should be protected for the interest of
industrialization in Bangladesh. Proper and strict provisions should be included in Labour laws and
state laws. The labours should not be deprived. Their rights should be protected. Illegal retrenchment
by the employer is inhuman and increased the suffering of the labours. In this respect, the following
action should be taken:

1. The cause of retrenchment should genuine and proper in the eye of law.

2. Proper notice for three months should be given to the respective labour for his self-defence.

3. If not the labour should be paid three months’ salary and other benefits allowable as per law.