Professional Documents
Culture Documents
MULTIPLE CHOICE
2. ._____ is part of the service requirement in which it cannot be touched but the customer can
feel the fulfillment.
A. Output
B. Service
C. Tangible thing
D. Intangible thing
3. What is the relationship between Value Proposition and Unique Selling Proposition?
A. Value Proposition
B. Unique Selling Proposition
C. Selling Style
D. Marketing Strategy
5. _______ is part of the output requirement in which it can be able to seen and touched.
A. Intangible thing
B. Service
C. Tangible thing
D. Output
6. It refers to the process of gathering, analyzing, and interpreting information about the product or the services to be
offered for sale in the market.
A. Primary Research
B. Secondary Research
C. Data Gathering
D. Market Research
7. It is the most common way to gather primary research with the use of questionnaires or interview schedules.
A. Interview
B. Focus Group Discussion
C. Survey
D. Data Gathering
8. A data gathering technique where it can be moderated to group interviews and brainstorming sessions that
provide information on users’ needs and behaviors.
A. Personal Interview
B. Focus Group Discussion
C. Survey
D. Data Gathering
9. A data gathering technique where it can be done via direct mail, over the phone, internet, or e-mail.
A. Data Gathering
B. Survey
C. Focus Group Discussion
D. Interview
10. It is the traditional method of data collection which is normally done in a personal manner with the
respondents.
A. Personal Interview
B. Focus Group Discussion
C. Survey
D. Data gathering
11. It is a set of controllable and interrelated variables composed of product, place, price, and promotions
that a company assembles to satisfy a target group better than its competitor.
A. Price
B. Marketing Mix
C. Product
D. Packaging
A. Price
B. Marketing Mix
C. Product
D. Packaging
14. The way your product or service appears from the outside.
A. Price
B. Marketing Mix
C. Product
D. Packaging
A. Place
B. Brand Name
C. Services
D. Promotion
16. The 4M’s of production are as follows except ONE.
A. Management
B. Manpower
C. Method
D. Machine
17. Which of the following refers to the human workforce involved in the manufacture of products?
A. Materials
B. Method
C. Machine
D. Manpower
18. It represents the final products from the production process and is distributed to the customers.
A. Input
B. Supplies
C. Output
D. Materials
19. Which of the following refers to the manufacturing equipment used
in the production of goods or delivery of services?
A. Machine C. Materials
B. Manpower D. Materials
A. Machine C. Method
B. Manpower D. Materials
B. MATCHING TYPE
N. FOCUS GROUP
DISCUSSION
O. MARKET
RESEARCH
C. ENUMERATION