NOC Services - NNR

operating plan
Version 2.0
September 2014
Preface
Definition and purpose of a Function Operating Plan

Definition
A Function Operating Plan details the scope that a Function is responsible to deliver in
support of the overall Games operation and in accordance with the Baku 2015 vision. It
also identifies where each Function will deliver its services, for which Clients, and with
which stakeholders/external partners and resources.
For services that are not venue-based, the function operating plan will detail how the
services will be delivered. For services that are venue-based, the venue operating plan
will detail how the services will be delivered
Purpose
• Central repository of operational information for a Function Generic
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• Planning and communication tools within BEGOC end

• Basis for communicating with Games clients and workforce

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June 2023
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Table of contents
Generic
Version 2.0 contents
table of
. Please
not amen do
d. Updat
will be pr es
1.Introduction ovided
centrally
1.1 Baku 2015 vision, mission and values by OPX
1.2 Function role and objectives
2. Scope of Services
2.1 Service Summary (see Service Planning Database reports)
2.2 Exclusions
3. Function organization chart
4. Function C4 Architecture

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1. Introduction
1.1 Baku 2015 vision, mission and values

Create a model that will allow the European Games to become the pre-
Vision eminent and most innovative continental Games, showcasing Azerbaijan as a
modern European nation capable of great achievement.

Baku 2015 will deliver the inaugural European Games with excellence,
unifying people across Europe in a passionate celebration of sport.
Mission
Baku 2015 will support the European Olympic Committees in creating an
innovative and impactful, athlete-centred, multisport event which is sustainable
for future editions.

Integrity
Excellence Generic
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do not am t. Please
Innovation end
Values
Impact
Passion
Unity
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1. Introduction
1.2 Function role and objectives

Role
NOC Services is the primary interface between BEGOC and all European NOCs. It is
responsible for facilitating the participation of European NOCs to the games and to
provide all necessary information and support to the athletes and team officials at Games
time. As the internal athlete client representative, NOC Services defines and agrees
service levels with BEGOC’s FA for NOC & athlete client groups.
Objectives
To establish and deliver of an innovative and reliable communications strategy with all
European NOCs (e.g NOC Newsletters, E-Qazet, NOC Games Plan)
To lead the Delegation Registration Process to register all NOC Teams with integrity and
excellence
To plan and manage the NOC Services Centre at the Athletes Village
To run and chair effective daily Chefs de Mission Meetings with a focus on immediate
issue during Games time
To define and agree policies and high-level services required to meet NOC needs at
venues and villages in order to create an athlete-centred Games.
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2. Service Summary
See the Function Service Planning Database Report for this section

For the Function Review presentations we will use the

PDF outputs from the Service Planning Database
reports to discuss your services.

OCR will create PDFs from the SPD and insert into
your plan. No action required from you for this section.

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3. Exclusions

EGF services at GFH and venues

During Games time, NNR will manage the NOC Services Centre but will not be
responsible for delivering the services to NOCs. Functions involved in the NOC Services
Centre are ie. Rate card, transport, finance, catering, logistics, arrivals and departures

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4. NNR Games-time Organisation Chart
Head of NOC
Services

NOC Services
NOC Services
NOC Relations Information Centre Manager
Manager Centre Manager
Manager CVL
ATH Start Date Jan 2015

NSC
NSC Specialist/Deputy
NOC Regional Information
Specialist/Deputy CVL
Specialist Specialist
ATH
Start Date Jan 2015

NOC Regional Information

NSC Specialist ATH
Specialist Specialist

NOC Regional NSC Specialist ATH

Specialist International
Start Date Jan 2015 confirmed
International
unconfirmed
NOC Regional
Specialist Local confirmed

Local unconfirmed

Contractor
5. Function C4 Architecture
Serdar

GOC

SOSC

Head of
NNR

AVL

NOC NOC
Services Services NOC
Centre Centre Relations
Manager Manager Manager
CVL AVL

NOCs    
NOCs
CVL AVL

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