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TM 2.

0 UPGRADE
MODULE IN SALESFORCE VEEVA WHICH HELPS STRUCTURE AND
ORGANIZE THE SALES MARKET
NEED
Limited Customer Access to users and effective Data model in TM 1.0 led to slower data
consumption
End-of-Life for TM 1.0 by June 2021 impacting Business continuity as assignments would be
lost

Vanilla Phase 1
Analysis Veeva
Data Completed
Veeva/ACN Custom Migration Phase 2&3
ACN ACN
In Progress

Phase 1 – EMEA, APAC & CN – 4 Months


Phase 2 – US & JAPAN
Phase 3 – CANADA & LATAM
Sep 2020 Dec 2020 Mar 2021

80% Improvement 3X 1st TM 2.0


Increase Alignments Implementation
Initial Alignment Load EFFECTIVE CALL 1 DAY
PLANNING DOWNTIME
CREDENTIALS

This is a great example of a GRM Global initiative being driven by


the team. Thank you to all on this major lift and yet again another
successful deployment
Sep 29th 2020 Post Phase 1 Go-Live

DIRECTOR
DIGITAL CAPABILITY MANAGEMENT, VEEVA GLOBAL DELIVERY

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