CYNOSURE – (n) a person or thing

that is so good or beautiful that

attracts a lot of attention. Ex. If Lily
will go to the ball with the red gown,
she knew that she will be the cynosure
at night.
  What communication
exemplifies in the video?
 What do you think cause the
communication breakdown in
the video?
Communication breakdown results
when the intended message of the
sender is not understood by the
receiver.
Barriers to communication can
cause roadblocks in a person’s
professional or personal life.
Four Categories of
Communication
Barriers
PHYSICAL BARRIER
These are the natural or environmental conditions
that act as barriers in communication whenever we
are sending our messages.
PSYCHOLOGICAL BARRIERS
They are mental barriers that refer to the social and
personal issues of a speaker towards communicating
with others.

TRAUMA STAGE FRIGHT

ANXIET
SHYNESS Y DEPRESSION
CULTURAL BARRIERS
These are communication problems
encountered by people due to their own
personal values, beliefs, and traditions which
are in conflict with others.

RACES AGE
GENDER
RELIGION
What is true to you may
not be true to me and to
others.
LINGUISTIC BARRIERS
Words and delivery of statements have different meanings,
especially in different places. Hence they may cause
confusion and misunderstanding among communicators.

Accent and dialect

Use of jargon and slang
Speech defects
Language impairments
EXTERNAL NOISE

INTERNAL NOISE

SEMANTIC NOISE
Rudolph F. Verderber
 EXTERNAL NOISE
Sight, sound and other stimuli that draw people’s
attention away from intended meaning
EXTERNAL NOISE

PHYSICAL BARRIER
 INTERNAL NOISE
 These are thoughts and feelings
that interfere with meaning

PSYCHOLOGICAL
BARRIERS
INTERNAL
CULTURAL
NOISE BARRIERS
 SEMANTIC NOISE
 A word, phrase or statement may have another meaning in the
mind of the receiver. This may be due to incorrect grammar,
use of jargon, or use of idiomatic expressions.

LINGUISTIC
SEMANTIC NOISE
BARRIERS
PSYCHOLOGICAL BARRIER
LINGUISTIC BARRIER
PHYSICAL BARRIER
CULTURAL BARRIER
 STRATEGIES TO
AVOID
COMMUNICATION
BREAKDOWN
1. Have clarity of thought
 Doing this may help people to avoid giving out confusing statements, so their
ideas can be understood well by the others.
2. Learn to listen
 Doing this will help the people to avoid misunderstanding each other.
3. Be aware of your body language and tone
 Doing this will help the people to keep their emotions in check, and have a
healthy and relaxed environment while communicating with one another.
4. Build your confidence
 Doing this will help to voice out your ideas and opinions without having to be
shy.
5. Communicate face-to-face on important issues
Apply positive self-talk and
perception.
Use appropriate language.
Be open.
Give and accept feedback.
7 C’s OF EFFECTIVE
COMMUNICATION
1.COMPLETENESS
You, as a speaker should include
everything that the receiver needs to hear,
respond, react, or evaluate properly. You
should be able to convey all important
details so your listener or audience will be
able to grasp your intended meaning.
2. CONCISENESS
You, as a speaker, should say your
message directly or straight to the
point and should be expressed in the
least possible number of words. You
should not include irrelevant
information.
3. CONSIDERATION
You, as a speaker, should give high regard
and courtesy to your audience’s background
information such as their culture, education,
religion, status, mood, feeling, and needs.
This will help you build rapport or
connection with your audience.
4. CONCRETENESS
You, as a speaker, should make
certain that your message is backed
up by facts, figures, and real-life
examples or situation.
5. COURTESY
You, as a speaker, should show respect to your
receivers through understanding their culture,
values, and beliefs. You must choose your words
carefully to avoid offending your audience.
Showing courtesy helps create a positive vibe
and healthy communication environment with
the audience.
6. CLEARNESS
You, as a speaker, should use simple
and clear words to express your ideas.
Avoid double meanings so as not to
confuse your audience.
7. CORRECTNESS
You, as a speaker, should avoid
grammatically wrong statements to
show credibility and effectiveness
of the message.
Communication barriers are
inevitable.
Identify which of the 7 C’s to Effective
Communication is described in each number.

1. It helps to increase the credibility of the

speaker and reduce negative impact to the
audience.
2. It conveys all pertinent details
so the listener or audience will be
able to grasp to the intended
message.
3. It is expressed in the least
possible number of words and
straight to the point.
4. It implies good choice of
words and language and a
consideration of the audience’ s
perspectives and feelings on the
part of the sender.
5. It is backed up by facts,
figures, and real-life examples
or situation.
 1.Correctness
2.Completeness
3.Conciseness
4.Courtesy
5.Concreteness
 Practice the strategies to avoid
communication breakdown in
simulating a question and answer
portion of a pageant.
1
2
3
4
5
1.Who has it easier in life, man
or woman? Why?
2. Do you believe that speaking
English should be pre-requisite to
being Miss Universe? Why or Why
not?
3. Why should you win
the pageant?
4. What would you like to
read as the headline in
tomorrow’s newspaper?
Explain your answer.
5. If you had a chance to
change anything in your body,
what would it be and why?