Professional Documents
Culture Documents
Communication
Oral Communication GROUP 4
WHAT IS COMMUNICATION BARRIERS?
A communication barrier is anything that prevents you from
receiving and understanding the message used to convey the
information, idea and thought. These barriers may be related
to the message, internal barriers related to thoughts and
feelings or external barriers.
It happens when the sender fails to communicate his/her
message properly or when the intended message is not
clearly understood by the receiver.
COMMUNICATION
BREAKDOWN MAY OCCUR
WHEN ONE ELEMENT IS
ABSENT OR WILL NOT
FUNCTION WELL AND IT
BECOMES A BARRIER TO
The elements involved in communication are
important in the success or failure of this
process. These very elements (sender,
message, receiver, feedback, etc.) can pose a
threat to the efficiency or effectiveness of the
process.
SIMPLY PUT,
COMMUNICATION
BREAKDOWN RESULTS
WHEN THE INTENDED
MESSAGE OF THE SENDER IS
NOT UNDERSTOOD
BARRIERS TO
COMMUNICATION
PHYSICAL BARRIERS
- are the natural or
environmental condition that
act as a barrier in Examples:
communication in sending the - People talking too loud.
message from sender to - Noise from a construction
receiver. site
- Loud sound of a karaoke
- Blaring of jeepney horns.
PSYCHOLOGICAL BARRIERS
- are called as mental barriers.
These refer to social and
personal issues of a speaker Examples:
towards communicating with - Trauma
others. - Shyness, Lack of
Confidence
- Depression
- Fear or Stage Fright
CULTURAL BARRIERS
- pertain to communication
problems encountered by people
regarding their intrinsic values,
beliefs and traditions in conflict
with others. People’s culture
affect the way they communicate Examples:
- Different Beliefs
and relate to others.
- Traditions and Customs
- Manners of Dressing
LINGUISTIC BARRIERS
- are conflicts with regard to
language and word meanings.
Because words carry denotative
and connotative meanings, they
can sometimes cause confusion
Examples:
and misunderstanding. Meaning of - Difference in Language
words and symbols also depending - Accent and Dialect
on culture. - Use of jargon and slang
- Speech defects
CLASSIFICATION
OF NOISE
(VERDERBER 1991)
EXTERNAL NOISES
- are the “sight, sound and
other stimuli that draw
people’s attention away
from intended meaning.” Examples:
- Noise from Vehicles
- Dog Barking
- Sound of the Plane
INTERNAL NOISES
- are the “thoughts and
feelings that interface
with meaning.
Examples:
- Confrontation with a friend
- Fear of speaking in front
- Racial prejudice.
SEMANTIC NOISES
- are the “alternate meanings
aroused by a speaker’s symbols.
The idea means that word may
have another meaning in the minds
of the students. This affect by the
Examples:
language in which they grew and - Incorrect Grammar
the culture in which they are - Using idiomatic expression
exposed. - Using excessive technical
jargon
Strategies to Avoid
Communication Breakdown
Oral Communication GROUP 4
STRATEGIES TO AVOID
COMMUNICATION BREAKDOWN.
1. Ronnie Peterson
2. Quipper n.d
3. Broom, Cutlip
7 C’s OF EFFECTIVE
COMMUNICATION
by Broom, Cutlip
1. COMPLETENESS
● Complete information is needed
before sending a message.
● Learn to answer the WH-
questions.
2.
CONCISENES
● Message is short and
S
concise
● (direct to the point)
3. CONSIDERATION
● of background of the receiver
(mood, race, status, gender and
among others)
4.
CONCRETENES
● Message is factual
S
● Message is in real-life
situations.
5. COURTESY
● Respecting one’s culture,
background, personal attributes.
6. CLEARNESS