Professional Documents
Culture Documents
REVIEWER
ARISTOTLE’S MODEL
(Earliest Mass Com)
S-peaker
S-peech
O-ccasion
A-udience
E-ffect
C-ommunicator
M-essage
M-edium
R-eceiver
E-ffect
T-Ender Internal
E-ncoder -sender/receiver
C-hannel Noise
D-ecoder External
R-eceiver -environment
F-eedback
BERLO’S MODEL
S-ource
M-essage
C-hannel
R-eceiver
FACTORS AFFECTING:
Source
Communication skills
Attitudes
Knowledge
Social system
Culture
Message
Content (message)
Element (language/gestures)
Treatment
Structure (arrangement)
Code
COMMUNICATION PROCES
Feedback
ISSUES
Content - the information & experiences that are provided to
the receiver.
Process - the way the message is delivered.
Context - the situation or environment in which your
message is delivered.
PRINCIPLES OF COMMUNICATION
CLARITY
ATTENTION
FEEDBACK
INFORMALITY
CONSISTENCY
TIMELINESS
ADEQUACY
7 C’s of Communication
Clear (easy to understand)
Concise (brief)
Concrete (has clear picture)
Correct (error free comm.)
Coherent (logical, relevant, & consistent)
Complete (everything need to be informed)
Courteous (friendly, open, & honest)
IMPORTANCE OF COMMUNICATION
Foundation of relationship
Express our emotions, feelings. & ideas
GLOBALIZATION
Being able to communicate around the globe
GLOBAL COMMUNICATION
Everybody is connected to everybody
IMPACTS:
Increased connectivity
Cultural exchange
Economic growth
Knowledge sharing
Social movements
Challenges
Econmic impact
Cultural impact
Political impact
Technological impact
Social impact
INTERCULTURAL COMMUNICATION
Process of exchanging information and ideas between people from different
cultural bachground
INTRAETHNIC - interaction within the same ethnic group, connection, and shared
characteristics among people with the same ethnicity.
MISINTERPRETATION OF MESSSAGE
1. Opening and closing conversation
2. Taking turns during conversation
3. Interpreting
4. Using silence
5. Using appropriate topics of conversation
6. Using humor
7. Knowing how much to say
8. When to say things is as important as, what one says and how one says things
BIAS-FREE LANGUAGE
Sensitive to people’s sex, age, physical condition
Does not discriminate and include all in a fair and friendly manner
RACE - concept of dividing people into groups on the basis of various sets of
physical characteristics
ETHNICITY - group made up of people who share a common cultural background
ETHNOCENTRISM - lack of sensitivity to other cultures/ your culture is superior
RACE
Narrow
Based on similar physical and biological attributes
ETHNICITY
Broad
Based on cultural expression and place of origin
SOCIAL CLASS
Class discrimination
More sensitive vocabulary
Owning class < upper class
Underclass < less privileged
Squatters < informal settlers
AGE (ageism)
Disabilities
Language is a structured system of communication that consists of grammar
and vocabulary. It is the primary means by which humans convey meaning, both in
spoken and written forms, and may also be conveyed through sign language.
Register in Language
1. Frozen is language that is always the same. This register rarely or never changes.
2. Formal is used in professional, academic, or legal settings where communication is
expected to be respectful, uninterrupted, and restrained. Slangs are never used, and
contractions are rare.
3. Consultative is used when speaking with someone who has specialized knowledge or
who is offering advice. It is formal and societal expectations accompany the users of
this speech. It is professional discourse.
4. Casual is used among friends and peers, and includes informal language including
slang and colloquialisms. Casual register is often used among some colleagues,
friends, and teammates.
5. Intimate describes speech that is about personal topics used between close
acquaintances, such as family members, close friends, or romantic partners, and can
employ standard or nonstandard grammatical forms.
1. FORMAL REGISTER
2. INFORMAL REGISTER
3. NEUTRAL REGISTER
SPACE ANDMEANING - the presence of the signs alters the space where they are
found. The meaning the sign conveys also depnds on where it is placed.
GEO
SEMIOTICS
- term created by Ron Scollon and Suzi Scollon to describe their approach to
studying ‘discources in place’
KINDS Of SIGNS
COMMUNICATION STRATEGY
Written Communication
Oral Communication
COMMUNICATION AIDS
Flipchart
Handouts
Models
Visual Aids
Digital Slides
Real-Time web access
Overhead transparencies
Video
Sounds
Keep it simple
Emphasize key ideas
Show what you can’t say
Use closeup shots & other images
Keep the number of image you present manageable
Combine variety with coherence
Use large lettering
TIPS IN PRESENTING
Practice
Consider the room
Speak to the audience