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TYPES OF
COMPUTER SYSTEM ERROR
AND COMMON PC PROBLEM
AND SOLUTION
 NO VIDEO OUTPUT

• WHEN YOU OPEN YOUR PC,NOTHING SHOWS UP IN

YOUR MONITOR AND THE LED INDICATOR OF YOUR
MONITOR IS FLASHING IN YELLOW COLOR
 NO VIDEO OUTPUT
• SAME AS NUMBER ONE BUT NOW THE LED INDICATOR OF
YOUR MONITOR IS IN STEADY ORANGE COLOR

SOLUTION:
-RESTART YOUR PC
-CHECK YOUR VIDEO CABLE
-PLUG THE CABLE INTO RIGHT VIDEO PORT
-DISCONNECT YOUR PERIPHERALS
-RESET YOUR BIOS SETTING
-REINSTALL YOUR RAM AND GRAPHICS CARD
 DOESN’T BOOT
• WHEN YOU OPEN YOUR PC IT WILL SHOWS THE
PROCESSOR BRAND AND/OR THE MOTHERBOARD
BRAND BUT DOESN’T CONTINUE. USUALLY THIS ERROR
WILL RESULT TO SYSTEM RESTART OVER AND OVER
AGAIN .

SOLUTION:
UNPLUG ALL USB DEVIES FROM YOUR PC IF IT DOESN’T BOO.THEN
TRY TO RESTART IT.
 NEVER ENDING LOADING OF
OPERATING SYSTEM
• THE COMPUTER OPENS UP THEN BOOTS BUT WHEN THE
OPERATING SYSTEM LOADS IT DOESN’T CONTINUE AND IT WIILL
TAKE LIFETIME IF YOU’RE GOING TO WAIT FOR IT TO LOAD

SOLUTION:
RESTART YOUR COMPUTER AND BOOT FROM THE INSTALL DISC.
PRESS A KEY WHEN ‘’PRESS ANY KETY TO BOOT FROM CD OR
DVD’’ MESSAGE APPEAR ON YOUR SCREEN. CLICK ON REPAIR
YOUR COMPUTER AFTER SLECTING A LANGUAGE,TIME AND
KEYBOARD METHOD
 LOTS OF POP-UP WINDOWS SHOWING
ON STANDBY MODE

• THIS ALSO HAPPENS EVEN IF YOU TRY DISCONNECTING

YOUR COMPUTER SET FROM THE INTERNET.THIS IS
WHAT WE CALLED AFTERSHOCK VIRUS WHICH WILL
CONTINUE TO RUN IF INTERNET IS DISCONNECTED.

SOLUTION:
DELETE A CERTAIN FILE, UNINSTALL SUSPICIOUS
PROGRAM,REFRESH YOUR PC
 LOTS OF HARDWARE INSTALLATION
WINDOWS APPEAR
• THIS HAPPEN EVEN IF YOU TRY INSTALLING THE HARDWARE. WHEN
YOU RESTART YOUR SET IT WILL HAPPEN AGAIN

SOLUTION:
GO TO CONTROL PANEL
UNINSTALL PROGRAM
VIEW INSTALLED UPDATE
WAIT A FEW MIN AND TYPE KB3035583 ITO THE SEARCH BOX
UNINSTALL THE UPDATE
RESTART
 SAFE MODE DOESN’T WORK

• WHEN YOU TRY GOING TO SAFE MODE ALL YOU WILL

SEE IS A LIST OF FILES IN COMMAND PROMT STYLE.

SOLUTION:
PRESS WINDOWS BUTTON PLUS R KEYS, AND THEN
WRITE ‘’mscgonfig’’ IN THE TEXT FIELD AND PRESS
ENTER/OK
 KEYBOARD AND MOUSE SYSTEM
RESTART
• THIS WILL HAPPEN ONLY IN STANDBY MODE,WHEN YOU MOVE
YOUR MOUSE OR TYPE SOMETHING, YOUR SYSTEM WILL
AUTOMATICALLY RESTART AND THE WORST PART IS IT WILL
DELETE A FILE AT RANDOM

SOLUTION:
UNPLUG THE KEYBOARD AND THE MOUSE THEN PLUG IT BACK.
 SOUND ON/OFF ERROR

• UPON LOADING THE OPERATING SYSTEM,YOU WILL HEAR A

LOADING SOUND AND THEN THE SOUND STO, WHEN YOU
TRY RUNNING AN AUDIO FILE, NO SOUND WILL BE HEARD.

SOLUTION:
CHECK THE SPEACKER OUTPUT AND RUN THE AUDIO
TROUBLESHOOTER AND LET IT FIX AUDIO PROBLEM
AUTOMATICALLY.
 APPLICATION CAUSES SYSTEM TO
RESTART
• JUST LIKE THE MOUSE PROBLEM,WHEN YOU OPEN A PROGRAM THAT WILL
TAKE THE WHOLE SCREEN LIFE FOR EXAMPLE A GAME AND/OR A PROGRAM
APPLICATIONS,WHEN YOU CLOSE IT, IT WILL CAUSE YOUR SYSTEM TO
RESTART

SOLUTION:
APPLY TROUBLESHOOTING IN SAFE MOOD
DISABLE THE AUTOMATICALLY RESTART FEATURE
DISABLE FAST STARTUP
UNINSTALL LATEST INSTALLED APPS
UNINSTALL LATEST WINDOWS UPDATES
COMMON PC PROBLEM AND SOLUTIONS
HERE ARE SOME SOLUTIONS THAT CAN HELP YOU
 1. CHECK THE POST

• POST STAND FOR POWER ON SELF-TEST. THIS GENERALLY THE FISRT OR SECOND
THINGS THAT APPEARS ON A COMPUTER AFTER TURNING ON THE POWER. THIS
APPEARS BEFORW THE OPERATING SYSTEM BEGINS TO LOAD. THE POST WILL
DISPLAY AANY PROBLEMS FOUND WITH HARDWARE THAT MAKES THE COMPUTER
UNABLE TO BOOT,POST MAY ALSO DISPLAY PROBLEM WITH HARDWARE THAT
ALLOW THE COMPUTER TO BOOT, BUT NOT OPERATE AT ITS FULL CAPACITY DURING
OPERATION.
 2. NOTICE THE LOAD TIME OGF THE
OS(OPERATING SYSTEM)

• A LONGER THAN USUAL LOAD TIME MAY INDICATE ERRORS IN THE HARD DRIVE.
 3.NOTICE ANY GRAPHICS PROBLEMS
ONCE THE OS HAS LOADED

• REDUCED GRAPICS MAY INDICATE DRIVER FAILURE OR HARDWARE FAILURE WITH

GRAPIC CARDS
 4.PERFORM AUDITORY TEST

• AN AUDITORY TEST IS AN UNTHODOX, BUT STILL EFFECTIVE WAY OF JUDGING HOW

COMPUTER IS WORKING . WITH THE COMPUTER ON THE RUNNING, PLAY ANY DECENT
LENGTH AUDIO FILE( USUALLY ABOVE 30 SEC).IF THE AUDIO IS CHOPPY OR SLOW, IT
USUALLY MEANS THAT THE PROCESSOR IS WORKING AT A ELEVATED LEVEL, OR THERE IS
NOT ENOUGH RAM TO RUN ALL PROGRAM LOADING. CHANGING THE STARTUP SOUND IS A
GREAT WAY TO APPLY THIS TEST. ANOTHER ISSUE ASSOCIATED WITH CHOPPY SOUND IS
PIO( PROGRAMED INPUT/ÓUTPUT)MODE.THIS AFFECT HOW THE HARD DRIVE READS AND
WRITE DATA FROM A DRIVE. SWITCHING TO DIRECT MEMORY ACCESS (DMA) ALLOWS FOR
FASTER READ AND WRITES AND CAN SOMETIMES REPAIR CHOPPY SOUND.
 5.CHECK NEWLY INSTALLED
HARDWARE

• MANY OPERATING SYSTEM, ESPECIALLY WINDOWS,CAN CONFLICT WITH NEW

DRIVER.THE DRIVER MAY BE BAD WRITTEN,OR IT MAY CONFLICT WITH ANOTHER
PROCESS.WINDOWS WILL USUALLY NOTIFY YOU ABOUT THE DEVICE CASUSING
PROBLEM,OR HAVING PROBLEM.TO CHECK THIS USE THE DEVICE MANAGER , THIS
CAN BE ACCESSED BY ENTERING THE CONTROL PANEL,CLICKING THE SYSTEM ICON,
CLICKING THE HARDWARE TAB,AND CLICKING ON DEVICE MANAGER. USE THIS TO
CHECK AND ARRAGE THE PROPERTIES OF HARDWARE.
 6. CHECK NEWLY INSTALLED
SOFTWARE

• SOFTWARE MAY REQUIRE MORE RESOURCES THAN THE SYSTEM CAN

PROVIDE.CHANCES ARE THAT IF A PROBLEM BEGINS AFTR SOFTWARE STARTS, THE
SOFTWARE IS CAUSING IT.IF THE PROBLEM APPEARS DIRECTLY UPON STARTUP, IT
MAY CAUSED BY SOFTWARE THAT STARTS AUTOMATICALLY ON BOOT.
 7.CHECK THE RAM, AND CPU
CONSUMPTION

• A COMON PROBLEM IS COPPTY OR SLUGGISH SYSTEM. IF A SYSTEM IS CHOPPY IT

IS A GOOD PRACTICE TO SEE IF THE PROGRAM IS CONSUMING MORE RESOURCES
THAN THE COMPUTER CAN PROVIDE. AN EASY WAY TO CHECK THIS IS USE THE TASK
MANAGER, RIGHT CLICK ON THE TASK BAR SELECT TASK MANAGER, AND CLICK THE
PROCESSES TAB.THE CPU COLUMN CONTAINS A NUMBER THAT INDICATES THE
PERCENTAGE OF CPU THE PROCESS IS CONSUMING. THE MEMORY USAGE COLUMN
INDICATES HOW MUCH MEMORY A PROCESS IS CONSUMING.
 8. LISTEN TO THE COMPUTER, IF THE HARD DRIVE IS
STRETCHING OR MAKING LOUD NOISES,SHUT OFF THE
COMPUTER AND HAVE A PROFFESIONAL DIAGNOSE THE
HARD DRIVE

• LISTEN TO THE CPU FAN, THIS COMES ON A HIGH SPEED WHEN THE CPU IS
WORKING HARD, AND CAN TELL YOU WHEN THE COMPUTER IS WORKING BEYOND
ITS CAPACITY.
 9. RUN A VIRUS AND MALWARE SCAN

• PERFORMANCE PROBLEMS CAN BE CAUSED BY ,ALWARE ON THE COMPUTER.

RUNNING A VIRUS SCAN CAN UNEARTH ANY PROBLEMS.USE COMMONLY UPDATED
VIRUS SCANNER (SUCH AS NORTON ANTIVIRUS OR AVAST! ANTIVIRUS)
10. CHECK FOR THE PROBLEM IN SAFE
MODE

• TO ENTER SAFE MODE ,TAP F8 REPEATEDLY DURING POST(this works on

most system). IF THE PROBLEM PERSIST IN SAFE MODE , IT A FAIR BET
THAT THE OPERATING SYSTEM ITSELF IS TO BLAME