Introduction to Politeness

Theory
In this lesson, we will explore the key concepts of politeness theory and its
significance in communication. Through various activities and discussions, we
aim to understand how politeness impacts social interactions and relationships.

by OGUZHAN DALKILIC
Understanding Politeness: What is it?
Respectful
Communication
Politeness involves using
language and behavior to
demonstrate respect and
consideration for others in
social interactions, fostering
positive relationships and
harmony.
Empathy and Courtesy
It encompasses empathy,
courtesy, and the ability to
express oneself in a way that
shows regard for the feelings
and perspectives of others.
Professional Etiquette
Politeness is crucial in
professional settings,
influencing the effectiveness of
communication and
contributing to a conducive
work environment.
Exploring Negative Face and Positive Face

Negative Face Positive Face

It refers to the desire to be autonomous and free This involves the desire to be appreciated and
from imposition. Individuals value their freedom approved of. Maintaining positive relationships
of action and choices. and social harmony is crucial.
Activity: Act out scenarios demonstrating
Politeness
1 Scenario 1: 2 Scenario 2: 3 Scenario 3:
Meeting a Stranger Conflict Resolution Workplace
Communication
Participants will act out Engage in role-playing
a role-play depicting a exercises to demonstrate Explore polite and
polite and respectful polite conflict resolution professional
interaction with a techniques in different communication styles in
stranger in various interpersonal situations. a workplace setting
scenarios. through scripted
scenarios.
Discussion and Reflection on the
Activity
1 Reflection
Participants will reflect on the challenges faced and the effectiveness of polite
communication in different scenarios.

2 Insights
Followed by a group discussion, to share insights and learnings gained from the role-
playing activity.

3 Impact
Discuss the impact of polite behavior in resolving conflicts and maintaining positive
social relationships.
Applying Politeness Theory in Real-Life
Situations
Personal Interactions
Explore real-life scenarios where applying politeness theory can lead to better
interpersonal relationships and a positive social environment.

Professional Settings
Understand the application of politeness theory in professional contexts for improved
communication and workplace harmony.

Social and Cultural Context

Discuss the influence of politeness theory in different social and cultural settings.
The Importance of Politeness in
Communication
Enhanced Conflict Resolution Positive Social
Understanding Environment
It plays a vital role in
Politeness fosters better resolving conflicts and Politeness is essential for
understanding and maintaining positive creating a positive and
minimizes the chances of relationships in personal harmonious social
misinterpretation in and professional spheres. environment, promoting
communication. trust and respect.
Conclusion and Key Takeaways
Effective Communication Politeness theory enhances the effectiveness of
verbal and nonverbal communication.

Relationship Building It contributes to building and maintaining

meaningful relationships in personal and
professional contexts.

Impact on Society The impact of politeness theory extends to

shaping a more respectful and empathetic
society.