ONLINE BOOKING

SYSTEM IN HOTELS
Online hotel reservation system:
• It will provide services to online customers, employees and people in
administration.
• It helps people/ online customers to make searches, reservation or
bookings online and cancel an existing reservation if need be from the
hotel site.
• Administrator can add or update the information regarding the hotel
as well as the room.
This data represents, the number of online
bookings done in different places, it it
presented in the form of a bar graph
where, GORININGEN has the highest no. of
bookings.
This set of data represents, the state wise denominations for online booking or reservation for hotels with NULL
having the highest no. and UTRECHT being the lowest on the scale.
Sources of online hotel booking:
• Guest reservation comes from a variety of market segments.
• Some of them are: more common groups like corporate clients, group
travelers, pleasure travelers, and current guests who want to return in
the same hotel.
This data represents various footfalls in the different cities in the with the rating
data
Advantages of online booking:
• Time efficient for customers
• Secure: Because of login and password setting options
• User friendly
• Eliminates chances of human errors
• Can help in keeping records of extensive guest history with records
like guest stay, address and preferences for a long period of time
• User-definable screen
• Report generator
• Email-reminder
Chart showing state wise reviews count given by customers while
booking online .
Disadvantages of online hotel booking:
• Expensive system
• High cost of maintenance
• Risk of spoofing attacks in online hotel reservation system.
• Crashing of system due to hacking of website
This is thecity wise rating given by the customers , the highest being groningen
amongst all.
Hotel room booking system:
Hotel booking system options:
• Phone enquiry: This assumes that you currently have a pre existing
internet site or information page on the web, however no desktop or
computer at the actual hotel.
• Web based enquiry: this assumes you by now have an existing website,
blog or information page on the internet but you do have a laptop or
desktop and email services.
• Web based hotel extranet: Run and hosted on an organization’s website
and you login.
• Internet based booking system: Either purpose built for bigger hotels or
of the shelf run on your computer systems or even directly off of the
world wide web.
Chart showing state wise ratings given by customers while
booking online .
Keep in mind:
Here are some points we should keep in mind while looking for online
hotel reservation:
• Search for the popular and best service provider for online hotel
reservation.
• Look through the E special online rates
• Look for all facilities and services provided by the hotel
• Check for the location whether that is near to your destination or not
• Confirm about your booking before you depart for your tour
• Browse cheap hotels which offer a good alternative to budget hotels
Conclusion:
• While developing this project I have learned a lot about online hotel
booking
• The online hotel reservation system was developed to replace the manual
process of booking for a hotel room or any other facility of the hotel
• The old system does not serve the customer in a better way, rather it
makes customer data vulnerable
• The new system keeps proper records of customers for emergency and
security purposes
• I have learnt how to make a system user friendly
• I also realized the importance of maintaining a minimal margin for error
THANK YOU