Scribd Logo
Upload

Welcome to Scribd!

  • 580 33 Powerpoint-Slides HHK Chapter5

    Uploaded by

    Hos Spot
    5 views4 pages
    This chapter discusses the importance of planning housekeeping operations and outlines the basic planning documents used. It addresses six initial planning questions that help determine: 1) what work needs to be done, 2) how often the work is done, 3) performance standards for how the work is done, 4) productivity standards for how long work takes, 5) necessary equipment and supply levels, and 6) work schedules to assign who does the work. The key planning documents that result from addressing these questions are: division of work documents, area inventory lists, frequency schedules, performance standards, productivity standards, inventory levels, and work schedules. Proper planning allows the housekeeping department work to be organized on paper before implementation.

    Original Description:

    Hotel HK

    Original Title

    580_33_powerpoint-slides_HHK_Chapter5

    Copyright

    © © All Rights Reserved

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This chapter discusses the importance of planning housekeeping operations and outlines the basic planning documents used. It addresses six initial planning questions that help determine: 1) what work needs to be done, 2) how often the work is done, 3) performance standards for how the work is done, 4) productivity standards for how long work takes, 5) necessary equipment and supply levels, and 6) work schedules to assign who does the work. The key planning documents that result from addressing these questions are: division of work documents, area inventory lists, frequency schedules, performance standards, productivity standards, inventory levels, and work schedules. Proper planning allows the housekeeping department work to be organized on paper before implementation.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views4 pages

    580 33 Powerpoint-Slides HHK Chapter5

    Uploaded by

    Hos Spot
    This chapter discusses the importance of planning housekeeping operations and outlines the basic planning documents used. It addresses six initial planning questions that help determine: 1) what work needs to be done, 2) how often the work is done, 3) performance standards for how the work is done, 4) productivity standards for how long work takes, 5) necessary equipment and supply levels, and 6) work schedules to assign who does the work. The key planning documents that result from addressing these questions are: division of work documents, area inventory lists, frequency schedules, performance standards, productivity standards, inventory levels, and work schedules. Proper planning allows the housekeeping department work to be organized on paper before implementation.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 4

    Chapter 5

    Planning Housekeeping Operations

    © Oxford University Press 2015.


    All rights reserved.
    Objectives

    The reader should be able to

    • realize the importance of planning housekeeping operations &


    understand the role of each planning document.

    • Understand the steps involved in the planning process and


    plan the work of housekeeping department on paper, using the
    various planning documents.

    © Oxford University Press 2015.


    All rights reserved.
    Basic planning documents
    Initial planning questions Resultant planning documents

    Q. 1. What work has to be done ? ► Division of work document

    ► Area inventory lists

    Q. 2. When and how often the work


    has to be done ? ► Frequency schedules

    Q. 3. How and to what standard the


    work is to be done ? ► Performance standards

    © Oxford University Press 2015.


    All rights reserved.
    Basic planning documents……(contd)
    Initial planning questions Resultant planning documents

    Q. 4. How long it will take to


    accomplish the work in
    accordance with the
    standards set ? ► Productivity standards

    Q. 5. What amounts of equipment


    and supplies should be provided
    to the staff to meet the set
    performance and productivity
    standards ? ► Inventory levels

    Q. 6. Who will do the work ? ► Work schedules

    © Oxford University Press 2015.


    All rights reserved.

    You might also like