Investigating the Factors Influencing Beneficiary

Satisfaction in Post-Relocation and Resettlement within

National Housing Authority - Cavite Housing Projects
LARISSA B. RIVERA
BACKGROUND OF THE STUDY
National Housing Authority (NHA) Overview
• Established by Presidential Decree 757 on July 31, 1975.
• Operates as a governmental agency under the Office of the President.
• Mandate: Construct socialized housing, including development, resettlement, and financing
strategies
Housing Projects in Cavite
• NHA undertakes projects in various municipalities and cities in Cavite.
• Targets families in danger areas, affected by government projects, rehabilitation, calamities,
and uniformed personnel.
Challenges in Relocation Phase
• Relocation of beneficiaries after housing unit completion.
• Defects in developer's work and challenges in house repairs, water systems, and electrical
connections.
• Persistent concerns post-relocation include clogged drainage, overflowing septic tanks, eroding
soil, and damaged roads.
BACKGROUND OF THE STUDY

Ongoing Responsibilities of NHA and Developers

• Developers and NHA responsible for remedial work and addressing occupants' concerns.
• NHA, as the implementing agency, ensures prompt resolution of issues, either through
developers or immediate action.

Study on Beneficiary Satisfaction

• Importance of understanding factors influencing satisfaction post-relocation.
• Aims to explore challenges faced by beneficiaries during relocation and subsequent years in
NHA's Cavite housing projects.
• Identifying and understanding these factors to inform future housing development strategies,
policies, and practices.
STATEMENT OF THE PROBLEM

Ongoing challenges in NHA's Cavite housing projects post-relocation necessitate assessing factors
influencing beneficiary satisfaction.

Deficiencies in housing units and recurring post-relocation issues raise questions about the efficacy of
current practices ensuring beneficiary welfare.

This study aims to identify, analyze, and address these factors, bridging a knowledge gap to inform future
housing development strategies, policies, and practices. Understanding what contributes to or hinders
beneficiary satisfaction is important for the NHA and developers to enhance overall housing experiences in
Cavite, aligning with the larger goal of promoting societal welfare through better housing.
OBJECTIVES OF THE STUDY
General Objective
• To analyze and identify the factors
influencing beneficiary satisfaction
in post-relocation and
resettlement within National
Housing Authority - Cavite
Housing Projects.
Specific Objectives
• Evaluate the condition of housing units in NHA
Cavite projects and its impact on beneficiary
satisfaction.
• Assess the responsiveness of NHA and
developers in addressing and resolving concerns
raised by beneficiaries during post-relocation.
• Provide recommendations for improving current
practices, policies, and strategies to enhance
the overall housing experience for beneficiaries.
• Contribute to the existing body of knowledge by
providing information that can inform future
housing development projects, not only in
Cavite but also in similar places nationwide.
SIGNIFICANCE OF THE STUDY

• Empowers beneficiaries by addressing post-relocation satisfaction factors.

For Beneficiaries • Enables better handling of concerns, leading to a smoother transition and
improved well-being in new houses.

• Provides insights into limitations when addressing beneficiary concerns in

Cavite resettlement sites.
For Developers • Serves as a guide for identifying areas of improvement, enhancing
practices, and delivering more responsive and satisfactory housing
solutions.

• Assists the NHA in gathering information on factors affecting beneficiary

For National Housing satisfaction.
Authority (NHA) • Enables the development of effective and responsive strategies, aligning
with the NHA's mission of providing high-quality socialized housing.

• Serves as a comprehensive basis, guide, and reference for researchers

For Future Researchers exploring related topics in the future.
SCOPE AND LIMITATIONS
Scope:
Focuses on factors influencing beneficiary
satisfaction in the post-relocation and
resettlement phase within the National Housing
Authority (NHA) - Cavite Housing Projects.
The geographical scope involves various
municipalities and cities in Cavite.
Investigate conditions of housing units
concerning post-relocation.
Limitations:
The geographical scope is limited to Cavite,
specifically concentrating on concerns related to
the development of resettlement projects.
It does not cover every aspect of the NHA's
operations but emphasizes a targeted analysis of
post-relocation concerns within the specified
scope.
METHODOLOGY
DATA COLLECTION SAMPLING STATISTICAL ANALYSIS OF DATA
• Mixed-method research approach • Random and • Descriptive statistics used to present
combining quantitative and qualitative representative socio-demographic characteristics of
methods. sample of affected beneficiaries.
• Face-to-face questionnaire surveys beneficiaries from • Mean satisfaction score calculations to
with household members aged 18 or various NHA Cavite provide an average rating of overall
above. Housing projects. satisfaction.
• Survey includes questions on • Mean attribute score calculations to
demographic information and reveal specific housing attributes
structured Likert-type scale inquiries to contributing to satisfaction.
measure satisfaction with housing • Relative Importance Index (RII) utilized
characteristics. to identify and prioritize critical factors
• Semi-structured interviews conducted significantly influencing housing
to validate results of the quantitative satisfaction.
questionnaire survey and provide
deeper insights.
• The targeted response rate for the
survey is set at a minimum of 80% to
ensure strong set of data to study and
analyze.
END OF PRESENTATION.