SESSION ONE

COUNSELLING
SKILLS
Wellness Ambassador Programme

Clinical Psychologist
Ms Patricia Chan
TEACHING COMPONENTS OF
THIS WORKSHOP
•Lecture
•Demonstrations
•Discussion
•Practice
LEARNING ENVIRONMENT
GUIDELINES
•All agree to Confidentiality and Respect
•Pass Rule
•Support and respect all people especially those who are
different from you.
•Feel free to ask questions
 GET TO KNOW EACH OTHER
let me know
- how you like me to call you and
- your mood today
WHAT ARE COUNSELLING
SKILLS
- a combination of values, ethics, knowledge and
communication skills used to support another
person's emotional health and wellbeing

https://www.bacp.co.uk/events-and-resources/ethics-and-standards/competences-and-
curricula/counselling-skills/counselling-skills-members/#:~:text=What%20are%20counselling
%20skills%3F,person's%20emotional%20health%20and%20wellbeing.
WHICH IS THE MOST
EFFECTIVE TREATMENT
APPROACH ?
RAPPORT
I am here
I hear you
I see you
I understand you
CORE CONDITIONS FOR THE
THERAPY TO WORK

Connection
Safety
Trust
Communication
ASSUMPTIONS
early experience impact perception
Perception impacts core beliefs, behavior and body
stance
During the therapy sessions, helps the clients to have a
deeper and more complete understanding of his/her
pattern of thoughts, behaviors, emotions etc.
ASSUMPTIONS
Increase self-awareness allows for a greater sense of choice in
responding to life’s circumstances, i.e. adaptability
Increase choice results in more functional, flexible and adaptive
behaviors
Help clients accommodate new experiences that adjust their
patterns thereby promoting more adaptive copings
COMMUNICATION

Dr Mehrabian - 1960s nonverbal communication project

• Content 7%
• Tone, pitch, feelings 38%
• Expressions & body gesture 55%

Most experts agree that 70 to 93% of all communication is

non-verbal.
UNDERSTANDING
NONVERBAL BEHAVIORS
1. Eye Contact
2. Body Language
3. Vocal Tone & speech rate
4. Physical space
5. Facial expression
6. Gesture
7. Touch
IF YOU WERE A FRIEND OF THIS
FATHER, WHAT WOULD YOU SAY
AFTER THE TRAIN DEPARTED ?
IF YOU WERE A FRIEND OF THIS
DAUGHTER, WHAT WOULD YOU
SAY ON THE TRAIN ?
NONVERBAL EXERCISE
(GROUP OF 3)

A : Recall an unhappy episode (any episode)

Share with your partner without making any sound

B : listen with all your heart and reflect what you feel

C : Observer (observe both the facial expression of A & B)

聽
Q&A
 HOMEWORK
ASSIGNMENT
C = Client ; T = Therapist
C : I am a complete failure in every way.
T : You look defeated when you say that. Do you feel defeated ?
C : Yes. I am no good.
T : You say you are no good. Is it true that you haven’t done anything at all good ?
C : Nothing of importance.
T : How about for your children this week – did you care for them at all ?
C : of course, I helped my wife put them to bed and took them to soccer practice.
T : Do you think that was important to them ?
C : I suppose so.
T : And did you do anything to make your wife happy this week ?
C : she liked the fact that I came home from work on time.
T : Would a “complete failure” be able to respond to his wife’s request in such a successful way ?
C : I guess not.
T : So is it really accurate to say you are a complete failure in every way ?
C : I suppose not.
T : So how do you feel now ?
C : I guess a little better.
THANK YOU