112 – Mobile App

Emergency Response Support System (ERSS)

https://youtu.be/zCZfvffsTTE
by
112 Mobile App - Introduction
An App that helps you to raise an panic signal
seeking services of police, ambulance, fire force
etc. on a common platform.
Major Features
 Can be triggered using power button of the Mobile
 Directly dials the emergency number (in
older phones
where power button functionality is not there)
 Victim location send as a SMS to 112 response
center
 Emergency information send to 5 or more Kith & Kin
 Periodic location updates
112 App & Webportal
SMS with
Download & Panic
Register Button
Location
URL

Kith & Kin

USER
Call 112 and Call goes
to ERSS Call Centre

SHOUT Notification with GPS Location of

Victim Information to Victim goes to ERSS
Volunteers in vicinity of Call Centre
victim

Volunteers
Police Officials ERSS Call Centre
How to Download the 112 App?

112 App will be downloaded on your phone/computer

112 App – One time Registration
Intialization Page

 Enter your mobile number

 Select your State Puducherry
 Press Connect
112 App – One time Registration
OTP Confirmation

 One time password message is

send to your mobile

 Enter the OTP

112 App
Profile Page

 Enter the details on the profile

page

 Police Officers
To act as an Volunteer, please
tick the check box
112 App

Profile Page Registration

Success

Once Profile Registration

is complete, you will get
this message
112 App

Menu

Menu
Button
112 App – For Volunteers
*** Upload KYC ***

 Give KYC details

and save
 KYC Verification
will shown pending
until
the
Inspector
CCR, Puducherry
satisfies on
the information
provided
as
administrator
of the application.
112 App

Verified Volunteer

As soon as your KYC is

verified and approved
by
Inspector CCR, the
application on your mobile will
show the status as
Verified Volunteer
112 App

• You can
Update
Profile your
profile
• Press update
profile
112 App
Home Page

See the volunteer around you.

Volunteer ON / OFF

Panic Button

Just Click on the panic button

for which you require
emergency signal reach
to
Control Room
112 App

Confirmation before sending

alert message
112 App

Don’t forget to press

:I am safe:,
• If

your

emergency

is
attended or
• if you become safe
112 App - Volunteer

Emergency Alert signal to Volunteer

Volunteers nearby to the person

seeking assistance through “Panic
Button” will get alert message.

It is their willingness to assist,

if they deems it fit.
112 App
112 Web Portal – Report Emergency