Key Performance Indicators

Draft three KPIs for your selected business based on your SMART goal for your selected
business

Active Users of Classroom Feature:

1. Metric: Number of unique users who log into the classroom feature
1 per month.

2. Directional: This metric should increase over time.

Number of Classroom Sessions Conducted:

1. Metric: Total number of video conferencing sessions conducted

2 using the classroom feature per month.

2. Directional: This metric should increase over time.

Completion Rate of Classroom Training Content:

1. Metric: Percentage of users who complete the full training program

3 for the classroom feature.

2. Directional: This metric should increase over time.

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