LEVEL OF SATISFACTION

OF COLLEGE STUDENTS
ENROLLED AT INNOVATIVE
COLLEGE OF SCIENCE &
TECHNOLOGY ON
QUALITY EDUCATION A.Y.
2023-2024: BASIS FOR
INNOVATIVE PROGRAM
INTRODUCTION
The school is where first encounters happen,
where students enhance their intellect. It is a place
where students learn new things and new learning
is a development in our brains. A good environment
with best facilities will help students learn and
develop more that will improve the academic
performances of the students. Satisfaction or
contentment means the act of providing what is
needed and desired. Having surveys in regards with
the satisfaction is one way to let someone know that
people are contented in a particular subject.
 Researchers conduct studies on the level
of satisfaction of college students enrolled in
Innovative college of Science & Technology on
quality education to enhance the integrity of
school, protect the rights of individuals, build
students trust, ensure quality education, and
contribute to the overall fairness and
effectiveness of the education system of ICST.
Such research is essential for the continuous
improvement of giving a quality and effective
educational services for students.
STATEMENT OF THE PROBLEM
 1. Demographic profile of the respondents in terms of;
1.1 Age,
1.2 Sex,
1.3 Course,
1.4 Year Level?

2. What is the level of satisfaction of college students

enrolled in Innovative college of Science & Technology
on quality education in terms of;
2.1 Ability of an HEI to implement its stated vision and
mission,
2.2 Achievement of minimum standards set by the
government in the form of existing policies,
2.3 Achievement of standard excellence, and
2.4 Satisfaction of stakeholders?
3. Is there any significant relationship between
the demographic profile of the respondents and
level of satisfaction of college students enrolled
in Innovative College of Science & Technology?

4. What will be the possible programs that the

Innovative College of Science & Technology
create/ implement for more innovative
operation?
STATEMENT OF HYPOTHESIS
 SIGNIFICANCE OF THE STUDY

Students
Teachers
Icst researchers
Future researchers and academics
SCOPE AND DELIMITATIONS
DEFINITION OF TERMS

Equipment
Facilities
Innovative College Of Science &Technology,
Bongabong Oriental Mindoro
Innovative College Of Science & Technology Students
Laboratory
Level Of Satisfaction
Programs
Services
Teaching Performance
THEORITICAL FRAMEWORK
Consumer satisfaction theory
According to Churchchill & Suprennant (2016) based on
the consumer satisfaction theory, considers satisfaction as a
function of the extent to which students’ expectations about
university are met with positive confirmations of expectations
leading to higher levels of satisfaction. According to this, student
satisfaction depended on both internal as well as external
factors.

Self-determinant Theory
The theory was proposed by the psychologist Edward
Deci and Richard Ryan (2000), and it is based on the foundation
n that three basic need needs of autonomy, competence, and
relatedness must be taken into consideration to better
understand motivation. Here, autonomy is the need to feel free
of external constraints on behaviour, and competence reflects
the need to feel capable, while relatedness refers to the need to
be connected with others around us.
CONCEPTUAL FRAMEWORK
 INPUT PROCESS OUTPUT

1. Demographic profile of
the respondents in terms
1. Data gathering
of;
collection The level of satisfaction of
1.1 Age,
2. Distribution of college students enrolled
1.2 Sex,
questionnaires in Innovative College of
1.3 Course,
3. Retrieval & tabulation
1.4 Year Level? Science & Technology on
of data
quality education A.Y.
4. Statistical Treatment
2. What is the level of 2023-2024: Basis for
satisfaction of college Innovative Program were
students enrolled in measured
Innovative college of
Science & Technology on
quality education in terms
of;
2.1 Ability of an HEI to
implement its stated vision
and mission,
2.2 Achievement of minimum
standards set by the
government in the form of
existing policies,
2.3 Achievement of standard
excellence, and
2.4 Satisfaction of
stakeholders?
 CHAPTER II
REVIEW OF RELATED LITERATURE
FOREIGN LITERATURE

In the article of Sarsale & Caday

(2020) entitled “Factors Leading to
Student’s Satisfaction in the Higher
Learning Institutions”

Al-Sheeb, Hamouda, & Abdella

(2018) entitled “Satisfaction of Students
and Academic Bernadir University”
LOCAL LITERATURE

Abat (2013). “The Importance of

Technology in Reducing Street Crimes
in Davao City”.

Dela Rama, et.al (2013). “The

theory on the Anatomy of Crime”
FOREIGN STUDIES

According to the study of Anita Kanwar

(2022) entitled “Student satisfaction survey:
a key for quality improvement in higher
education institution”

In study of Mahad KD., (2016) entitled “

Satisfaction of students and Academic
Performance in Benadir University”
LOCAL STUDIES

Marzo N. et al (2018) concluded in his

article entitled “Retaining and Satisfying
students”

According to Elliot (2018) as he

stated in his article entitled “Untangling
the satisfaction-performance
relationship for college students”
 CHAPTER III
RESEARCH METHODOLOGY
RESEARCH DESIGN

The researcher used descriptive research

design since it dwells on tackling the level of
satisfaction of college students enrolled at
Innovative College of Science & Technology on
quality education A.Y. 2023-2024: Basis for
Innovative Program.
The research design refers to the overall
strategy that you choose to integrate the different
components of the study in a coherent and logical
way, thereby, ensuring you will effectively address
the research problem. It constitutes the blueprint for
the collection, measurement, and analysis of data.
RESEARCH LOCALE

This study will be conducted at

Innovative College of Science &
Technology in Municipality of
Bongabong, Oriental Mindoro
RESPONDENT OF THE STUDY

The respondent of the study are

the selected college students
enrolled at Innovative College of
Science & Technology in
Municipality of Bongabong, Oriental
Mindoro.
RESEARCH INSTRUMENTATION

Self-made questionnaire
 Part I
 Part II
 SCALING AND QUANTIFICATION

Numerical Statistical Interpretation

Scale Limit

5 4.49-5.00 Strongly Agree

4 3.50-4.49 Agree

3 2.50-3.49 Neutral

2 1.50-2.49 Disagree

1 1.00-1.49 Strongly Disagree

DATA GATHERING PROCEDURE
STATISTICAL ANALYSIS OF DATA
A. Percentage

Formula: P=(f/N) 100

Where: P = Percentage
f = Frequency
N = Population

B. Arithmetic Mean
Formula:

Where: X = arithmetic mean

∑ x = sum of all values
N = Number of Respondents
C. Pearson’s Product Moment Coefficient of Correlation

Formula:
Where:
r=Pearson’s r coefficient
n=sample size
∑x=sum of all the values of x’s
∑y= sum of all the values of y’s
∑xy= sum of all the products of x’s and y’s
∑x²=sum of all the squares f x’s
∑y^2= sum of all the squares of y’s