Speaker : Dr.

Nay Zin Latt

Chairman
Business Group
Hotel Group.

Venue : India
Date : 10.10.10
 Capacity
• Ability of individuals, institutions and societies

• to perform functions, solve problems, and set

and achieve objectives,

• in a sustainable manner.
 A new paradigm for
Capacity Development
Current New
Nature of Improvements in Societal
development economic and transformation,
social conditions including building
“right” capacities
Conditions for Good policies Good policies
effective externally home-grown
development prescribed
cooperation
 1. Engage
stakeholders
5. Evaluate

CD

4. Implement
Process
response
2. Assess capacity
assets and needs

3. Formulate
response
 An Effective Leader
Courageous
Expert
Motivator
Model
Dedicated
Other
Decision Maker
Caring
Visionary
People Focused
Communicator
Integrity

0 2000 4000 6000 8000 10000 12000 14000 16000

 4 roles of Leadership
Inspires trust without
Modeling expecting it
(Personal Moral Authority)

Creates order without

Pathfinding demanding it
(Visionary Moral Authority)

Nourishes both vision &

empowerment without
Aligning proclaiming them
(Institutional Moral Authority)

Unleashes human potential

Empowering without externally motivating it
(Cultural Moral Authority)
 What Do Successful Leaders Do?

SETDIRECTION
SET DIRECTION
(vision,customers,
(vision, customers,future)
future)

DEMONSTRATE
DEMONSTRATE
PERSONALCHARACTER
PERSONAL CHARACTER
(habits,integrity,
(habits, integrity,trust,
trust,analytical
analyticalthinking)
thinking)

ENGENDER
ENGENDER
MOBILIZE
MOBILIZE ORGANIZATIONAL
ORGANIZATIONAL
INDIVIDUALCOMMITMENT
INDIVIDUAL COMMITMENT
(engageothers,
others,share
sharepower)
power) CAPABILITY
CAPABILITY
(engage (buildteams,
teams,manage
managechange)
change)
(build
 Leadership: Summary

Whole 4 4 Attributes 4 Roles

Person Intelligences

BODY Physical Discipline Modeling

(To Live) Intelligence
(PQ)
Focus
MIND Mental Vision Pathfinding
(To Learn) Intelligence
(IQ)
HEART Emotional Passion Aligning
(To Love) Intelligence
(EQ)
Execution
SPIRIT Spiritual Conscience Empowering
To Leave a Intelligence
Legacy) (SQ)
 Focus & Execution
• Focus: “What matters most”
• Execution: “Making it happen”
Three Generations Principle-Centered
Living
HUMILITY COURAGE PARENTS

ARROGANCE COWARDICE

INTEGRITY
CHILD
DUPLICITY

WISDOM ABUNDANCE
MENTALITY
GRAND
CHILDREN
FOOLISHNESS SCARCITY MENTALITY
Courage is not the absence of
fear.
Rather, the judgment that something
else is more important than fear.
The Three Kind of Greatness
PERSONAL
GREATNESS
7 Habits

The 8th
Habit
ORGANIZATIONAL
LEADERSHIP
GREATNESS
GREATNESS Vision, Mission,
4 roles of Leadership Values
Strength does not come from physical
capacity.

It comes from an indomitable will.

 A new paradigm for
Capacity Development
Current New
The asymmetric Countered through Addressed by
donor-recipient partnership and countervailing
relationship mutual respect measures
Capacity HRD coupled with Three cross-
development stronger layers of capacity
institutions – individual,
institutional and
societal
 A new paradigm for
Capacity Development
Current New
Acquisition of Knowledge Knowledge acquired
knowledge transfer
Most Developed in the Local knowledge
important North for export combined with
knowledge to the South knowledge acquired
in the South and
North
 A Change

society government

Mind-Set
 Capacity Development
HUMAN

RESOURCE SCIENTIFIC

Capacity
Capacity
Development
Development

INSTITUTIONAL TECHNOLOGICAL

ORGANIZATIONAL
 Four CD Strategies

1. Institutional reform 3. Education, 4. Accountability

and 2. Leadership
training and and
incentive mechanisms development
learning Voice mechanisms
WHAT IS HUMAN RESOURCE MANAGEMENT?

• Human resource (HR) management refers

to the practices and policies you need to
carry out the personnel aspects of your
management job, specifically, acquiring,
training, appraising, rewarding, and
providing a safe and fair environment for
your company’s employees
 HRM Function
n
iti o
fin
De

Human Resource Management is the process of

acquiring, training, appraising, and compensating
employees and attending to their labor relations,
health and safety, and fairness concerns.
 The World of the Entrepreneur
• A new business is born every 11 seconds in
the U.S.
• Study of influential Americans – the defining
issue of the 21st Century: Entrepreneurship!
• One of 12 Americans is actively involved in
trying to start a new business.
 Entrepreneurial Activity Across the Globe
Percentage of Adult Population Working to Start a New Business

Unit e d S t a t es 8.5%

Ca nada 6.8%

Israel 5.4%

It aly 3 .4%

Gre at Brit ain 3.3%

Country

Germany 2.2%

Denma rk 2.0%

France 1.8%

J apan 1.6%

Finland 1.4%

0.0% 2.0% 4.0% 6.0% 8.0% 10.0%

Percent
 Creativity and Innovation
• Creativity – the ability to develop new ideas
and to discover new ways of looking at
problems and opportunities.
• Innovation – the ability to apply creative
solutions to problems or opportunities to
enhance or to enrich people’s lives.
Efficiency, Effectiveness, and Performance in an Organization
 Organizational Performance
Organizational Performance
A measure of how efficiently and effectively managers
are using organizational resources to satisfy customers
and achieve goals.
Efficiency
A measure of how well or productively resources are
used to achieve a goal.
Effectiveness
A measure of the appropriateness of the goals an
organization is pursuing and the degree to which they
are achieved.
The Big Five
Personality
Traits
Approaches to Social Responsibility
 Ten-step Change Process

Urgency

Mobilize
commitment

Create a
guiding coalition

Develop a
shared vision

Communicate
that vision
Ten-step Change Process
Monitor progress
& adjust vision

Anchor new ways

in culture

Consolidate
gains

Generate
short-term wins

Help make
the change
Managing Change – What Do We
Change?

• Strategic change – a company’s strategy,

mission and vision
• Cultural change – a company’s shared values
and aims
• Structural change – reorganization
• Developmental change – people’s attitudes
and skills
• Technological change – work methods
It does not matter how slowly you
go,

so long as you do not stop.