MIKAYLA PATE

1219 Claremont St. , Lincoln, N E 68508 Cell: 4027302596 Pate.Mikayla@gmail.com

EXPERIENCE
SAM'S CLUB Lincoln, NE Member Service Associate 09/2011 to Current Worked independently and as part of a team to achieve quick, effective, and quality customer service.Opened new customer accounts, including lines of credit.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Worked as a team member performing cashier duties, product assistance and returns/exchanges.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. FAMOUS FOOTWEAR Lincoln, NE Sales Associate 06/2011 to 09/2011 Received and processed cash and credit payments for in-store purchases.Shared product knowledge with customers while making personal recommendations. AMERICAN MARKING INC. Omaha, NE Secretary 11/2010 to 01/2011 Use organizational skills to file and store orders placed, fulfilled and shipped. Process new orders and payments via in-person, mail, fax and phone. Assist in finding new, improved, and cheaper products. Answer phone and email requests, questions, and direct message to proper employee.

EDUCATION
ADVERTISING AND PUBLIC RELATIONS University of Nebraska-Lincoln, Lincoln, NE Junior status with expected early graduation in January of 2015. Part of Nebraska's only 4-year baccalaureate Journalism/Advertising/Public Relations program.Minor in both Communications and English. Enrollment in courses expanding on knowledge of marketing, advertising, and communications. GENERAL REQUIREMENTS: TRANSFER PROGRAMS Southeast Community College, Omaha, NE Attended from August 2011 to December of 2012. GENERAL STUDIES University of Nebraska At Omaha, Omaha, NE Attended January 2010 to July 2010. 20 15

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HIGHLIGHTS

Excellent written and verbal communicator Customer service-oriented Cooperative team member