Susan Kay Wilson

Professional, creative, hard worker dedicated to assisting my employer, team members and the public in a courteous, friendly, efficient manner to accomplish the work at hand. SUMMARY OF ADMINISTRATIVE QUALIFICATIONS Complex Data Processing Customer Service Microsoft Office Software RELEVANT WORK EXPERIENCE Manage and retrieve data using various software programs and create paper files. Communicate with the public and customers to provide information, resolve routine matters or solve problems in person, via telephone or technology based interactions. Use Word, Excel, Publisher, PowerPoint and Outlook or other specialized software programs to enter data, complete reports or correspondence, or write and develop workshop presentations. Coordinate services and programs within the community and manage data and activities in a professional, organized and timely manner. Schedule and confirm appointments and maintain office calendar. Complete expense reports and submit for reimbursement; order supplies and maintain office equipment. Create, plan and present career and business seminars for job seekers and targeted atrisk populations. Manage community and employment based programs; write grants, prepare budgets, monitor services and complete final assessment reports. Work independently or with a team to complete timely, accurate work with a service ethic mindset. EMPLOYMENT HISTORY Artist & Writer Sales Associate Career & Employment Consultant Summer Youth Services Assistant Plan Clerk Realtor Employment Coordinator Interior Designer, ASID Member EDUCATION Northern Michigan University Northwest College of Art Rockwell Institute Bachelor of Science Associate Occupational Studies Real Estate Licensing Social Work/Psychology Interior Design Realtor Independent Gilded Page & Peninsula Floors & Furniture Port Townsend Public Library-Transition Yourself Olympic Educational Service District #114 Jefferson County Department of Community Development Coldwell Banker Town & Country Northwest Services Council/NW Workforce Development Council The Pine Cupboard Office & Administrative Support Functions Oral & Written Communication Organization of File & Data Management