Part III Management Information Systems (MIS)

Lecture Note 1
BC311 (Management Information
System)
www.tapee.ac.th/numtip/course/BC311/
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Lecture Note 2
MANAGEMENT INFORMATION SYSTEMS
http://business.alfred.edu/duserick/chapter.ht
m
Course Objectives:
l. Build a fundamental & theoretical foundation
for Management Information Systems
2. Investigate the major resources for
information systems
3. Understand and use methodology for systems
analysis
4. Review key factors in the management of
information systems
5. Explore the impact of developing
technologies on MIS
6. Recognize, evaluate & react responsibly to
ethical dilemmas in the Management of
Information Systems
7. Continue development of computer
competency
S. Explore the Internet
Lectures :
CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION
CHAPTER 2. THE STRATEGIC ROLE OF INFORMATION SYSTEMS
CHAPTER 3. INFORMATION SYSTEMS, ORGANIZATIONS, & MANAGEMENT
CHAPTER 4. COMPUTERS & INFORMATION PROCESSING
CHAPTER 6. MANAGING DATA RESOURCES
CHAPTER 7. TELECOMMUNICATIONS
CHAPTER 8. THE INTERNET
CHAPTER . REDESIGNING THE ORGANIZATION
CHAPTER 1!. APPROACHES TO SYSTEM "UILDING
CHAPTER 11# MANAGING $NO%LEDGE
CHAPTER 12. ENHANCING MANAGEMENT DECISION MA$ING
CHAPTER 13. INFORMATION SYSTEMS & CONTROL
CHAPTER 14. ETHICAL & SOCIAL IMPACT
CHAPTER 1&. MANAGING INTERNATIONAL INFORMATION SYSTEMS

*** See files *.ppt in the directory
/MIS/AlfredMIS/
Lecture note 3
Slides u Laudon
Essentials of management Information Systems
http://myphlip.pearsoncmg.com/cw/mpbookhome.cfm?
vbookid=349
Go ul .ppt download
Lectures:
CHAPTER l. MANAGING THE DIGITAL FIRM *
CHAPTER 2. INFORMATION SYSTEMS IN THE ENTERPRISE
*
CHAPTER 3. INFORMATION SYSTEMS, ORGANIZATIONS,
MANAGEMENT, AND STRATEGY *
CHAPTER 4. THE DIGITAL FIRM: ELECTRONIC BUSINESS
AND ELECTRONIC COMMERCE
CHAPTER 5. ETHICAL AND SOCIAL ISSUES IN THE DIGITAL
FIRM
CHAPTER 6. MANAGING HARDWARE AND SOFTWARE
ASSETS
CHAPTER 7. MANAGING DATA RESOURCES
CHAPTER S. TELECOMMUNICATIONS AND NETWORKS
CHAPTER 9. THE INTERNET AND THE NEW INFORMATION
TECHNOLOGY
INFRASTRUCTURE
CHAPTER l0. MANAGING KNOWLEDGE FOR THE DIGITAL
FIRM
CHAPTER ll. ENHANCING MANAGEMENT DECISION-
MAKING FOR THE DIGITAL FIRM
CHAPTER l2. REDESIGNING THE ORGANIZATION WITH
INFORMATION
SYSTEMS
CHAPTER l3. UNDERSTANDING THE BUSINESS VALUE OF
SYSTEMS AND MANAGING CHANGE
CHAPTER l4. INFORMATION SYSTEMS SECURITY AND
CONTROL
CHAPTER l5. MANAGING INTERNATIONAL INFORMATION
SYSTEMS
*** See files *.ppt in the directory
/MIS/LaudonMISBook/
Lecture Note 4
CS276 I Management an! B"siness Strategy # S$%%E&
http://www.computing.surrey.ac.uk/courses/cs386/
Aim :
Information Technology (IT) has been heralded as
having an impact that is on a par with the industrial
revolution. Within an organisation, IT can have a
significant impact on productivity, from the automation
of communications through to business decision
support, production, sales and marketing. This module
aims to relate the knowledge gained by students about
IT to how it can be effectively used in Information
Systems (IS), which organisations may use to improve
efficiency and competitiveness.
Learning Outcomes :
At the end of the module students should be able to:
Explain how IT impacts upon organisations.
Analyse the necessity for IS in the management
of modern, and increasingly global, organisations.
Recognise that IT professionals need to
understand how an organisation operates in order
to effectively apply technology to make the
organisation more efficient and competitive.
Explain how an organisation must change in order
to successfully capitalise on the use of IS and the
conseuent impact on organisational structure and
employees.
Identify how the benefits of using IS may be
measured and assessed, and contrast with existing
practice.
Produce a plan of how IS may be implemented
within an organisation to provide competitive
advantage.
Content :
The course is divided into the following areas:
The IS revolution: the advent of IT, its impact on
organisations and its strategic role.
Information, IS, organisations and business
processes: what is information and how can it be
exploited?
Management and decision-making: what is a
manager?
Managing data resources and managing
knowledge: the management and exploitation of
information.
Redesigning the organisation with IS and
enhancing management decisions: how can IT be
integrated into an organisation to exploit
information and improve process?
Management approaches to systems-building,
assessment of system success and failure:
strategies for implementing IT systems and
assessing their success or failure.
Managing telecommunications and networks: the
management of infrastructure, e-mail, Intranets,
the Internet, Extranets and electronic business.
IS security and control: how systems can be
attacked and how systems can be designed to be
secure from attack.
Managing international IS, managing firm
infrastructure and enterprise systems.
Text Books :
Campbell, Stonehouse !ouston: Business Strategy, "n #ntro$uction. Butterworth !einemann, #SB%
&'(&6 )*&' 6
+au$on, ,.C. +au$on, -... /*&&*0. 1anagement #n2ormation Systems: 1anaging the 3igital 4irm, 'th
5$ition. 6pper Sa$$le 7i8er, %ew -ersey: .rentice !all #nternational, #nc.
!annagan 9im, 1anagement Concepts an$ .ractices, 9hir$ 5$ition, *&&*. 4inancal 9imes
1anagement/.itman .ublishing #SB%: &:*'3:6(18;:'
#9 1anager<s =ui$e to Business Strategy, 9echrepublic, #SB% 1:;31);&:'3:*, /www.techrepublic.com0
Lecture Notes :
Introduction
Information Systems in Organisations
Information Systems, Organisations, Management and
Strategy
Enhancing Management Decision Making
Redesigning the Organisation with Information
Systems and Managing Change
Managing Data and Information
Information Systems Security and Control
Managing International Information Systems
Case Studies:
Toromont Industries
University of Albion
Healthlite Yogurt
*** See files *.ppt in the directory
/MIS/MISSurrey/
Lecture Note 5
Management of Information Systems
http://www.ltn.lv/~apsitis/class02/mis/
Aim
To give an introduction to Information Systems from a managerial
perspective. The main teaching methods used will be lectures and case
studies.
Concrete IT knowledge and skills
l. Various computer hardware items and their
main technical characteristics, human-
computer interaction issues. Oz, ch4.
2. Concepts of computing - bits, bytes, various
digital formats for documents, graphics and
multimedia, the hierarchy of files and
directories. Oz, ch4, chS. Ability to
recognize various file types and their
characteristics, compute memory usage, write
file paths, understand file archivation and
compression.
3. Operating system concepts - resource
management and sharing, multitasking. Oz,
ch5. Ability to define heavyweight and
lightweight processes, understand the behavior
of multithreaded programs, daemon processes,
services.
4. Software - generations/levels of programming
languages, compilers and interpreters,
distributed programming, types of
programming errors, Oz, ch5. Ability to
define various paradigms of programming, the
notions of external libraries, object-orientation
and inter-process communication techniues.
5. Networking - modes of communication
(simplex/half-duplex/duplex,
synchronous/asynchronous,
connection/connectionless, client-server/peer-
to-peer). Network hardware issues.
Communication protocols, the seven layers of
the OSI model, Oz, ch6.
6. Network hosts, IP and DNS addresses,
TCP/IP protocol, clients and servers, server
ports, firewalls. Application protocols -
Telnet/SSH, FTP, E-mail, Web. Oz, ch7.
Understanding the notions of host, port,
network traffic, the capabilities of various
application protocols.
7. Data markup - HTML, ML, proprietary
formats. Hypertext, data definition schemes,
encodings, Unicode. Ability to write simple
HTML/ML documents.
S. Databases - database models, RDBMS. Entity
Relationship diagrams. Database
administration, database scheme (ERD)
modification, setting user permissions. Ability
to write simple ueries in SL.
9. Representations of knowledge and
metainformation. Inference engines and other
intelligent ways to extract information.
Ability to use simple and advanced search
capabilities of Web search engines.
l0.IS modeling techniues. Use-case models,
static modeling (object diagrams), dynamic
modeling (seuence/collaboration diagrams).
Ability to design and to analyze simple UML
diagrams.
ll.Computer security. Various risks and
addressing them. Security policies.
Cryptography and its application to various
communication protocols. Understanding of
symmetric/asymmetric cryptography,
public/private keys, certification authorities,
digital signatures and encryption procedures.
Credit for the class
Your grade will be the total of the following:
uizzes - 20 (about l0 uizzes costing
about 2 each)
Group Case presentation - l0 (just one)
Group Project milestone discussions - 20
(every group participates in discussions
covering all three milestones)
Group Project and its ultimate presentation -
20
Final exam - 30
Groups organize by themselves or with a help of
instructor, there are 2-3 students in each group. Each
group is responsible for one Case study and the
Group Project and its 3 milestones (see below). For
any of these things all members of the same group get
eual grades.
Quizzes
Each uiz lasts 5-S minutes, they contain
multiple-choice uestions or other uestions
prompting short answers. If students miss the
class, or if they arrive too late to take a uiz,
they do not get any credit. Grade is proportional
to the of uestions you got right.
Group "Case studies"
A group studies relevant literature about an IT
topic (databases, accounting, etc.) which is
relevant for their project, they tell about it in
class and hand in 3-5 page long report about the
topic and also the printout of the presentation
slides. Grade depends on the uality and
relevance of the case study itself (it affects 50
of the case study grade) and the uality of the
presentation (also 50 of the grade, it is lowered
). Case study should be handed in and ready to
present by the deadline. You lose 25 of the
grade, if complete submission is no more than
one week late and further 25 for every
subseuent week.
Project milestones
A group gives a short presentation of the
milestone and submits its project directory by e-
mail to kalvisdatapro.lv or uploads through the
Web (this will be indicated by the instructor).
Grade depends on the uality of the project
description (50), and the uality of the
presentation (50).
Group project (ultimate presentation)
Unlike the mostly technical talks of milestone
presentations, the ultimate presentation is client-
oriented. It is evaluated by the panel of all the
people which are present in the class. Certain
evaluation criteria (to be announced) account for
50 of the grade. Panel members also vote for
the project as a whole (every panel member has
number of votes which is l/2 of the total number
of projects being presented). Those who get
maximum number of votes, get another 50 of
the grade for this item, others get proportionally
less than that.
Course Outline
This schedule is tentative and can be changed.
Cla
ss
Date Topics Readin
gs
l 2002
-09-
06
Course outline. Strategic role of IS.
The notion of IS, energy and
information, data and information,
synergy, transformational effects of
IS in organizations.
Oz,
chl-2
2 2002
-09-
l3
Types of IS. Relating IS with
different levels in an organization.
Oz,
ch3
3 (TB
A)
IS and processes in organizations.
Final decisions on group
Oz,
ch3
membership; each group chooses an
alias (short name of the group), and
describes in 20 word abstract the
subject area of their project. Late
submissions of aliases and project
abstracts will result in lowered grade
for the 1st milestone.
4 2002
-09-
27
Ethical, legal and social issues of IS.
Privacy for individuals, consumers,
employees. Freedom of speech.
Intellectual property rights. uality
enforcement for ISs and
responsibility of IS workers. Security
concerns and cybercrimes. Digital
divide.
Oz,
all
5 2002
-l0-
04
Data processing hardware and
operating systems. Parts of a PC,
peripheral devices, wireless gadgets,
various OSs, compatibility issues.
Human-computer interface. The
deadline of the first milestone.
Oz,
ch4
6 2002
-l0-
ll
Software. Programming languages
and IT development. Compilers,
interpreters, API libraries, software
applications and tools. Interfaces of
an application - CUI, GUI,
component approach. Software
reusability.
Oz,
ch5
7 2002
-l0-
lS
Data resources. File system,
databases, data structures and their
algorithms, time and storage
reuirements of various data
processing tasks.
Oz,
chS
S 2002
-l0-
25
Telecommunications and Networks.
Networking hardware, network
protocols, IP addresses and DNS, e-
mail/FTP/Telnet etc., URLs, the
HTTP protocol.
Oz,
ch6
9 2002
-ll-
0l
Web technologies. Document markup,
Web design, client-side/server-side
technologies. Data representation
Oz,
ch7
through ML. Web applications, e-
commerce, data search and metadata
in Internet.
l0 2002
-ll-
0S
Interorganizational and international
IS. Web services. EDI and
customized data exchange protocols.
Deadline of the group "Case study".
Oz,
chll
ll 2002
-ll-
l5
Knowledge management. Artificial
intelligence, data mining, expert
systems, metainformation and its
models, Semantic Web.
Oz,
chS,chl
3
l2 2002
-ll-
22
IS for managers. Decision support
systems and like. The deadline of the
second milestone.
Oz,
ch9,chl
2-l3
l3 2002
-ll-
29
IS planning and its development.
Modeling a new IS. Software
development phases, waterfall model.
Unified Process and other
methodologies of IS planning and
implementation.
Oz,
chl4-
l5
l4 2002
-l2-
06
IS acuisition and introducing into an
organization. Managerial issues when
switching to a new IS. The deadline
of the third milestone.
Oz,
chl6
l5 2002
-l2-
l3
IS security. Security risks, guarding
against data loss, types of attacks,
secure channels, cryptography, hash
functions, digital signatures,
certification authorities and
certificates. The project presentation -
tell about your project
Oz,
chl7
l6 2002
-l2-
20
Managing IS, uality control
Organizing IS maintenance, process
uality and product uality, ISO
certification, IS auditing.
Oz,
chl0
About the Group Project
Ideas for this are taken, among other sources, from
http://socrates.berkeley.edu/~americ/c111/projects/overview.html and Rational Unified
Process (see http://www.rational.com/products/rup/index.jsp).
Literature
[Oz]
Effy Oz. Management Information Systems, 2nd edition.
Course technology. 2000.
*** See files *.htm in htr directory /MIS/ITN/
Lecture Note 6 :
Management Information System
mis.ucd.ie/courses/misp914/
Lectures:
Cha'ter 1 B"siness Information Systems( An )*er*ie+
Cha'ter 2 ,irst Mo*er-,o..o+er
Cha'ter 3 Enter'rise %eso"r/e 0.anning
Chapter 4 Information e/hno.ogy in B"siness
Cha'ter 1
Cha'ter 6 )rganising Information Systems an! E2terna. Information
Systems
Cha'ter 7 )rganisation 3 Information
Cha'ter 4 5e/esion S"''ort Systems
Cha'ter 6 0.anning IS
Cha'ter 17 System 5e*e.o'ment
Cha'ter 11 B"ying So."tions
Cha'ter 12 Se/"rity an! Contro.
8 Some /"rrent ma9or iss"es
*** See files *.ppt in the directory /MIS/UCDMIS/
Lecture Note 7
Management Information System
www.ru.ac.th
Lectures:
Module I Fundamental of Information Systems
Module 2 System Concepts
Module 3 Information Systems in Organizations
Module 4 Hardware: Input Processing, Output, and
Storage Devices
Module 5 Overview of Software
Module 6 Starting Along the Information Highway
Module 7 Organizing Data and Information
Module S Information System in Business
*** See files *.pdf in the directory
/MIS/MISRamkumhang/
Lecture Note 8
Management Information System
http://www.course.com/downloads/mis/oz/powerpointp
res.cfm
Lectures:
Chapter 1 Business Information Systems: An
Overview
Learning Objectives :
Explain why information systems are essential to
business
Describe how computers process data into useful
information for problem solving and decision
making
Identify the functions of different types of
information systems
Describe how different information systems serve
different levels within an organization
Evaluate how telecommunications and database
technology can help implement the goals of
information systems
Recognize the role of information technology in
e-commerce
List major factors to consider when evaluating
information systems and their roles in
organizations
Identify major ethical and societal conflicts
created by widespread use of information systems
Chapter 2 Strategic Uses of Information Systems
Learning Objectives :
Explain what business strategy and strategic
moves are
Illustrate how information systems can give
businesses a competitive advantage
Identify basic initiatives for gaining a competitive
advantage
Explain what makes an information system a
strategic information system
Identify fundamental reuirements for developing
strategic information systems
Explain circumstances and initiatives that make
one SIS succeed and another fail
Chapter 3 Information Systems in Business
Learning Objectives :
Identify various business functions and the role of
ISs in these functions
Explain how ISs in the basic business functions
relate to each other
Show how ISs of different business functions
support each other
Explain how information technology is used in
the most common business functions to make
business processes more effective and more
efficient
Explain the notion of enterprise resource planning
systems
Identify business areas where information
technology facilitates the work of managers and
knowledge workers
Chapter 4 Information Technology in Business:
Hardware
Learning Objectives :
List major components of a computer and explain
their functions
Explain how computers communicate
Classify computers into major categories, and
identify their strengths and weaknesses
Describe how computers have affected the
development of business
Define the most commonly used hardware
terminology
Identify and evaluate key criteria when deciding
what computers or related devices to purchase
Explain the controversy regarding the health
hazards of computers
Evaluate hardware so that you can harness it to
improve managerial processes
Chapter 5 Information Systems in Business: Software
Learning Objectives :
Explain why professionals must keep abreast of
software developments
Enumerate the different generations of
programming languages and explain how they
differ
Explain the difference between application
software and system software
Compare the strengths and weaknesses of tailored
software versus off-the shelf software
Cite the latest major developments in application
and system software
List characteristics that are important in
evaluating packaged software applications for
business use
Chapter 6 Information Technology in Business:
Telecommunications and Networks
Learning Objectives :
Explain why successful managers must be
familiar with telecommunications concepts and
terminology
Describe the principles of communication within a
computer system and among computers
Identify the major media and devices used in
telecommunications
List and explain the functions of different
network layouts and the concept of protocols
Explain how telecommunications can improve
operations in organizations
Cite the latest developments in
telecommunications media and transmission speed
Chapter 7 E-Commerce: The Internet, Intranets, and
Extranets
Learning Objectives :
Explain how the Internet functions
List the features for information exchange that
can be conducted over the World Wide Web
Explain how the Web facilitates electronic
commerce
Explain basic business models on the Web

Chapter 8 Data and Knowledge Management

Learning Objectives :
Explain the difference between traditional file
organization methods and the database approach
Explain how database management systems are
used to construct databases, populate them with
data, and manipulate the data to produce
information
Describe the different database models and the
advantages and disadvantages of each model
Enumerate the most important features and
operations of a relational database, the most
popular database model
Illustrate how databases are changing business
operations across industries and what impact they
might have on our personal lives
Explain the concepts of data warehousing and
data mining and their use in business and give
examples of their use
Identify needs for knowledge storage and
management in organizations
Give examples of the ways in which knowledge
is managed in organizations
Chapter 9 Managers and Their Information Needs
Learning Objectives :
Explain the link between an organizations
structure and information flow
List the main functions and information needs at
different managerial levels
Identify the characteristics of information needed
by different managerial levels
Recognize the influence of politics on the design
of, and accessibility to, information systems
Chapter 10 Organizing Information Technology
Resources
Learning Objectives :
Describe the ways in which information
technology personnel are deployed in
organizations
List and explain the advantages and disadvantages
of various personnel deployments
Explain the importance of collaboration between
IS managers and business managers, and describe
the relationships between the two groups
Contrast the advantages and disadvantages of
charge-back methods for IS services
Describe career paths and responsibilities in the
IS field
Chapter 11 Supply Chain Management and Global
Information Systems
Learning Objectives :
Explain the difference between vertical and
horizontal markets
Describe vertical and horizontal information
integration among companies
Articulate the differences between traditional and
Web-based EDI
Recognize the benefits of supply chain
management systems
Explain the role of global information systems
Cite the legal, cultural, and other challenges to
implementing international information systems
Chapter 12 Decision Support Systems
Learning Objectives :
List and explain the steps in decision making
Articulate the difference between structured and
unstructured decision making
Describe the typical software components that
decision support systems comprise
Describe the typical elements of geographic
information systems
Identify business situations in which decisions can
be supported by geographic information systems
Case Studies:
Casel.pdf (bad file)
Case2.pdf
Case3.pdf
Case4.pdf
*** See *.ppt and *.pdf files in the directory
/MIS/MISozBook/
Lecture Note 9 :
School of Business
BSAD 556 TOPCS: !ANA"#!#NT N$O%!ATON S&ST#!S
http://dheise.andrews.edu/courses/MIS/laudon/index.htm
Instr"/tor( 5a*i! :eise
9he te>tbook:
+au$on, ,enneth C. an$ +au$on, -ane .rice.
1anagement #n2ormation Systems: 9he 3igital 4irm, 'th e$
List of Chapters
Cha'ter (: The nformation S)stems %e*olution:
Transforming Business an+ !anagement
l.l Why Information Systems?
l.2 Contemporary Approaches to Information Systems
l.3 The New Role of Information Systems in Organizations
l.4 Learning to Use Information Systems: New
Opportunities with Technology
Discussion uestions
Cha'ter ,: The Strategic %ole of nformation S)stems
2.l Key System Application in the Organization
2.2 Information Systems and Business Strategy
2.3 Using Systems for Competitive Advantage:
Management Issues
Discussion uestions
Cha'ter -: nformation S)stems. Organi/ations. an+ Business
Processes
3.l The Relationship Between Organizations and
Information Systems
3.2 Salient Features of Information Systems
3.3 How Organizations Affect Information Systems
3.4 How Information Systems Affect Organizations
Discussion uestions
Cha'ter 0: nformation. !anagement. an+ Decision !aking
4.l What Managers Do
4.2 Introduction to Decision Making
4.3 Individual Models of Decision Making
4.4 Organizational Models of Decision Making
4.5 How Information Technology Has Changed the
Management Process
Discussion uestions
Cha'ter 5: #thical an+ Social m'act of nformation S)stems
5.l Understanding Ethical & Social Issues
Related To Systems
5.2 Ethics in an Information Society
5.3 The Moral Dimensions of Information
Systems
Discussion uestions

Cha'ter 6: Com'uters an+ nformation Processing
6.l What is a Computer
System?
6.2 The CPU & Primary
Storage
6.3 Computers & Computer
Processing
6.4 Secondary Storage
6.5 Input and Output Devices
6.6 Information Technology
Trends
Discussion uestions

Cha'ter 1: nformation S)stems Soft2are
7.l What Is Software?
7.2 System Software
7.3 Application Software
7.4 New Software Tools and
Approaches
7.5 Managing Software Assets
Discussion uestions
Cha'ter 3: !anaging Data %esources
S.l Organizing Data in a Traditional File
Environment
S.2 The Database Environment
S.3 Designing Databases
S.4 Database Trends
S.5 Management Reuirements
Discussion uestions

Cha'ter 4: Telecommunications an+ Net2orks
9.l The Telecommunications Revolution
9.2 Components and Functions of a
Telecommunications System
9.3 Communications Networks
9.4 Electronic Commerce and Electronic Business
Technologies
9.5 Management Issues and Decisions
Discussion uestions
Cha'ter (5: The nternet: #lectronic Commerce an+ #lectronic
Business
l0.l The Internet: Electronic Commerce and
Electronic Business
l0.2 The Internet and Electronic Commerce
l0.3 Intranets and Electronic Business
l0.4 Management Challenges and Opportunities
Discussion uestions
Cha'ter ((: %e+esigning the Organi/ation 2ith nformation
S)stems
ll.l Systems as Planned Organizational Change
ll.2 Systems Development and Organizational
Change
ll.3 Overview of Systems Development
ll.4 Understanding the Business Value of
Information Systems
Discussion uestions
Cha'ter (,: A''roaches to S)stems Buil+ing
l2.l The Traditional Systems
Lifecycle
l2.2 Alternative System-Building
Approaches
l2.3 System-Building Methodologies
and Tools
Discussion uestions
Cha'ter (-: S)stems Success an+ $ailure: m'lementation
l3.l Information System Failure
l3.2 Causes of Information System Success
and Failure
l3.3 Managing Implementation
Discussion uestions
Cha'ter (0: !anaging 6no2le+ge
l4.l Knowledge Management in the
Organization
l4.2 Information and Knowledge
Work Systems
l4.3 Artificial Intelligence
l4.4 Other Intelligent Techniues
Discussion uestions
Cha'ter (5: #nhancing !anagement Decision !aking
l5.l DSS - Decision-Support
Systems
l5.2 GDSS - Group Decision-
Support Systems
l5.3 ESS - Executive Support
Systems
Discussion uestions
Cha'ter (6: nformation S)stems Securit) an+ Control
l6.l System Vulnerability and
Abuse
l6.2 Creating a Control
Environment
l6.3 Ensuring System uality
Discussion uestions
Cha'ter (1: !anaging nternational nformation S)stems
l7.l The Growth of International
Information Systems
l7.2 Organizing International
Information Systems
l7.3 Managing Global Systems
l7.4 Technology Issues and
Opportunities
Discussion uestions
Cha'ter (3: !anaging $irm nfrastructure an+ #nter'rise S)stems
lS.l Managing IT Infrastructure and Architecture:
Enterprise Computing
lS.2 Managing the New IT Infrastructure
lS.3 Enterprise Systems
lS.4 Industrial Networks and Extended Enterprise
Systems
Discussion uestions
See files *.htm in the directory
/MIS/Andrews/
Lecture Note 10:
!S ,05-: NT%OD7CTON TO DATA BAS# !ANA"#!#NT 8 S'ring ,550
http://www.clt.astate.edu/rsegall/lecturenotes6ll2l.htm
Instructor: Dr. Richard Steven Segall
Required Texts:
1.) Hoffer, Prescott, !c"adden: !#D$R% D&T&'&S$ !&%&($!$%T, #racle $dition,
Sixth
$dition, Prentice)Hall, *++*. ,IS'%: +)1-)+.11/-)*)
01o2es 3ith #racle 4i 1D)R#! Pac5age in 'ro3n 'ox that:
Includes set of 6 1D)R#!S: #racle 4i Personal $dition Release * for !icrosoft 7indo3s
%T8*+++89P Professional ,- 1Ds) #racle 4i Develo:er Suite Release * for !icrosoft
7indo3s %T8*+++89P Professional ,* 1Ds includes "or2s Develo:er 4.+.*, Re:orts Develo:er
4.+.*, and Designer 4.+*).;
*.) Pratt, Phili: <.: & (=ID$ T# S>?, Sixth $dition, 1ourse Technologies, co:@right
*++-,
IS'% +).14)1646A)9.
1atalogue Descri:tion of 1ourse: This course introduces the funda2ental conce:ts and
i2:le2entation of the relational dataBase s@ste2. The student 3ill Be ex:osed to S>?
2ethodolog@ and $ntit@)Relationshi: ,$)R) 2odels.
#vervie3 of 1ourse: This is an introductor@ course on dataBase 2anage2ent and its s@ste2
i2:le2entation techniques. It covers the structure of dataBase 2anage2ent s@ste2s,
relational dataBase theor@, the structural quer@ language ,S>?), and dataBase s@ste2
develo:2ent and 2anage2ent using the industrial dataBase s@ste2 #R&1?$ 4i.
#utline of ?ecture To:ics:
Readings to Be assigned fro2 Hoffer, Prescott !c"adden ,HP!): !odern DataBase !anage2ent and
Pratt: & (=ID$ T# S>?, Sixth $dition include:
HP! 1ha:ter 1: The DataBase $nviron2ent
HP! 1ha:ter *: DataBase Develo:2ent Process
HP! 1ha:ter -: !odeling Data in the #rganiCation
HP! 1ha:ter D: The $nhanced $)R !odel and 'usiness Rules
HP! 1ha:ter 1D: #BEect)#riented Data !odeling
HP! 1ha:ter 6: ?ogical DataBase Design and the Relational !odel
HP! 1ha:ter .: Ph@sical DataBase Design and Perfor2ance
HP! 1ha:ter A: S>?
HP! 1ha:ter /: &dvanced S>?
Pratt 1ha:ter 1: Introduction to DataBase !anage2ent
Pratt 1ha:ter *: Introduction to S>?
Pratt 1ha:ter -: Single)TaBle >ueries
Pratt 1ha:ter D: !ulti:le)TaBle >ueries
See files *.ppt in the directory
/MIS/AstateDBMgmt/
student presentations l
*.ppt
Lecture Note 11 :
MIS 34l3: ADVANCED DATA BASE CONCEPTS
SPRING 2004
http://www.clt.astate.edu/rsegall/lecturenotes
6ll2ll.htm
Texts:
1.) Hoffer, Prescott, !c"adden: !#D$R% D&T&'&S$ !&%&($!$%T, #racle $dition,
Sixth
$dition, Prentice)Hall, *++*. ,IS'%: +)1-)+.11/-)*)
01o2es 3ith #racle 4i 1D)R#! Pac5age in 'ro3n 'ox that:
Includes set of 6 1D)R#!S:
#racle 4i Personal $dition Release * for !icrosoft 7indo3s %T8*+++89P Professional ,- 1Ds)

#racle 4i Develo:er Suite Release * for !icrosoft 7indo3s %T8*+++89P Professional
,* 1Ds includes "or2s Develo:er 4.+.*, Re:orts Develo:er 4.+.*, and Designer 4.+*).;
*.) Pratt, Phili: <.: & (=ID$ T# S>?, Sixth $dition, 1ourse Technologies, co:@right
*++-,
IS'% +).14)1646A)9.

1atalogue Descri:tion of 1ourse: 1ontinuation of !IS *D+- and extends the coverage of S>?
using a :o:ular D'!S. To:ics include client a::lications, oBEect)oriented dataBase
develo:2ent, and data securit@. Prerequisite: !IS *D+- or equivalent.
#vervie3 of 1ourse: This is an advanced course on dataBase 2anage2ent and its s@ste2
i2:le2entation techniques. It covers the i2:le2entation of dataBases and data
ad2inistration using advanced conce:ts in structural quer@ language ,S>?), and other
dataBase soft3are.
#utline of To:ics:
Readings to Be assigned fro2 Hoffer, Prescott !c"adden ,HP!): !odern DataBase !anage2ent
and
Pratt: & (=ID$ T# S>?, sixth $dition, *++- include:
HPM Chapter 9: The Client/Server Database Environment
HP! 1ha:ter /: &dvanced S>? ,!ore in)de:th coverage)
HP! 1ha:ter 1+: The Internet DataBase $nviron2ent
HP! 1ha:ter 11: Data 7arehousing
HP! 1ha:ter 1*: Data and DataBase &d2inistration
HP! 1ha:ter 1-: DistriButed DataBases
HP! 1ha:ter 1D: #BEect)#riented Data !odeling (was covered in MIS 2403!)
HP! 1ha:ter 16: #BEect)#riented DataBase Develo:2ent
Pratt 1ha:ter D: !ulti:le)TaBle >ueries
Pratt 1ha:ter 6: =:dating Data
Pratt Chapter 6: Database Administration
Pratt 1ha:ter A: Re:orts
#ther to:ics as ti2e :er2its.
(rading Polic@: The course grade 3ill Be deter2ined B@ the follo3ing:
Exam #1 (In-class & a!e-"ome)# 1$%
$xa2 F* ,In)class %o Ta5e)Ho2e): 1+G
Exam # !"n#$lass % Ta&e#Home': ()*
Ho2e3or5: *-G (&n' ()*ional +lass ,resen*a*ions Scores -rom M.+" will /e added *o
"omewor!)
Se2ester Tea2 ProEect ,&ll Phases "inal 7ritten Re:ort Tea2 Presentation): **G
"inal ,In)class Ta5e)Ho2e): 16G
See files *.ppt in the directory
/MIS/AdvDBMgmt/
student presentations l
*.ppt
Lecture Note 12 :
+A,-C C.//E0E 1 C-23
4"C/"2 SCH../ .5 +-S"2ESS
Sprin6 78879 Dr: Abd;llah -< Tansel
CS 4555: nformation S)stems for !anagers
http://$isnet:bar;$h:$;n=:ed;/tansel/$is9888:html
Textboo&:
Text (required): Laudon and Laudon: Management Information Systems (7th edition),
Prentice Hall, !!".
Co;rse .;tline:
Session Topi$ Chapter
#an$ % &ourse Introduction$ 'ormation of Pro(ect
)eams Introduction to Information Systems,
lecture notes in Po*erPoint +resentation
"
#an$ ,! 'inali-ation of Pro(ect )eams$ .Ho* to
/++roach a &ase Study. /n 0+istemology of
Information Systems: )PS1 MIS 1 2SS &ase
discussion: Modern Li3ing (/3aila4le at the
end of this document) Lecture notes in
Po*erPoint +resentation

'e4$ 5
'e4$ 7



'e4$ "

'e4$ "6


&ontinue *ith cha+ter
)he Strategic 7ole of Information Systems (/
'irm89ide :ie* of Systems) Lecture notes in
Po*erPoint +resentation
&ollege closed
)he digital firm: 0lectronic commerce and
0lectronic 4usiness Lecture notes in
Po*erPoint +resentation


,

6
'e4$ ";


&om+uter Hard*are 7esources 8 &om+uter
Systems /rchitecture$ <eneral &om+onents,
Multitas=ing, Multi+rogramming,
Multi+rocessing$ 2o*nsi-ing and the
>rgani-ation, Lecture notes in Po*erPoint
5
+resentation
'e4$ " >> Case # S;n /i?e@s Maestro
'e4$ ? Soft*are88 Machine Language )hrough 6<L$
)rade8>ffs and Programmer Producti3ity$
Systems Soft*are 8 <eneral 'unctions$ >ff8
the8Shelf (3endor) 3ersus &ustom Soft*are,
H)ML, @ML, Lecture notes in Po*erPoint
+resentation
?
'e4$ % ** Case # Ele$troni$ Commer$e at Air
Prod;$ts

March 5 2ata4ase Management Systems / 8
/d3antages o3er ,<L 0n3ironment and
traditional file +rocessing, Lecture notes in
Po*erPoint +resentation
7
March 7 2ata4ase Management Systems A 8
&om+arison of 2AMS Models 8 &osts 1
&onsiderations for 2AMS Im+lementation
7
March " >>Case: +roadAision !Britten report
s;bmission'

March "6 )elecommunications 8 L/BsC Bet*or=
2esign, Lecture notes in Po*erPoint
+resentation
%
March "; Mid term exam
March " )elecommunications 8 Selection &riteria 1
>rgani-ational Im+acts

March ?, % Sprin6 re$ess
/+ril 02I and &onnecti3ity, 0lectronic &ommerce,
)ransition to the 9e4, 8
;
/+ril 6 >>Case: HE +;tt 0ro$er= Compan= !A'
/+ril ; Systems /nalysis and 2esign, Structured
/nalysis and 2esign, 7e+resentation
Methodologies, /lternati3e system 4uilding
methodologies, Lecture notes in Po*erPoint
+resentation
"!
/+ril "" >> Case: Providian Tr;st: Tradition and
Te$hnolo6= !Britten report s;bmission'

/+ril "? I) 'easi4ility /nalysis D )angi4le 3ersus Less
)angi4le$ Im+actsC >rgani-ational,
)echnological and &ost 'easi4ility, Lecture
notes in Po*erPoint +resentation
""
/+ril "% Systems /nalysis and 2esign A 8 Interface ""
Issues, Im+lementation 2esign, MIS 88
&hallenges and Issues$ >rgani-ational
7esistance to IS &hange
/+ril , >> Case: Sotheb=s:$om
/+ril 5 Managing Eno*ledge, Lecture notes in
Po*erPoint +resentation
"
/+ril ,! >> Case: +AE A;tomated S=stems !A' #
Denver "nternational Airport

May 2ecision Su++ort Systems 1 /rtificial
Intelligence$ Ausiness /++lications of 0F+ert
Systems G 2ata Mining, Lecture notes in
Po*erPoint +resentation >>Case: # HoC E#
Commer$e Cill Tr;mp +rand Mana6ement
",
May 7 &ontem+orary Issues: Loo= and 'eelC Security,
Pri3acyC &ontractual &om+liance, 7estraint of
)rade, <lo4ali-ation and Information
)echnology
"6
"7
May ; >> Case: ,i$h#Con Steel
May "6 Social and 0thical &oncerns Lecture notes in
Po*erPoint +resentation
H>Case: # The 2eC Meanin6 o? D;alit= in
the "n?ormation A6e
See ?iles >:ppt in the dire$tor= /M"S/C;n="S5orMana6ers/
Lecture Note 13 :
-niversit= o? S;rre=
CS386 Managing Information Systems
http://CCC:$omp;tin6:s;rre=:a$:;&/$o;rses/$sE6/
Content
9he course is $i8i$e$ into the 2ollowing areas:
The IS revolution: the advent of IT, its impact on
organisations and its strategic role.
Information, IS, organisations and business
processes: what is information and how can it be
exploited?
Management and decision-maing: what is a
manager?
Managing data resources and managing nowledge:
the management and exploitation of information.
!edesigning the organisation with IS and enhancing
management decisions: how can IT be integrated
into an organisation to exploit information and
improve process?
Management approaches to s"stems-building,
assessment of s"stem success and failure: strategies
for implementing IT s"stems and assessing their
success or failure.
Managing telecommunications and networs: the
management of infrastructure, e-mail, Intranets, the
Internet, #xtranets and electronic business.
IS securit" and control: how s"stems can be attaced
and how s"stems can be designed to be secure from
attac.
Managing international IS, managing firm
infrastructure and enterprise s"stems.
Lecture Notes
%otes $i8i$e$ by topic /when a8ailable0:
Intro!"/tion(
Information Systems in )rganisations(
Information Systems# )rganisations# Management an!
Strategy(
Enhan/ing Management 5e/ision Ma;ing(
%e!esigning the )rganisation +ith Information Systems an!
Managing Change(
Managing 5ata an! Information(
Information Systems Se/"rity an! Contro.(
Managing Internationa. Information Systems(
Case St"!ies(
9oromont #n$ustries
6ni8ersity o2 "lbion
?!ealthlite @ogurt?
See ?iles >:ppt in the dire$tor= /M"S/M"SS;rre=/
----------------------------------