NGUYEN VAN THUY, MBA h4Nh I I0 0h00 0804NIZ4II0N4L 8h4I08 NUUTEN VRN THUT, MBR thu,banker,ahoo.com NGUYEN VAN THUY, MBA N0I 00N0 M0N h00 1. GO THK VK HANH V TO CHC 2. NHNG CO SO CA HANH V CA NHAN 3. OONG VKN 4. NHNG CO SO HANH V NHOM 5. QAN LY THKT KK VAN HOA VA THAY OO CA TO CHC NGUYEN VAN THUY, MBA I4I LI0 Ih4M Kh40 Puul Hersey & Ken Blunc Hurd QAN TR| HANH V TO CHC, Nxb Thong ke, 2004 Nguyen Huu Lum HANH V TO CHC, Nxb Guo Ouc, 200? Stephen P. Robns ORAGNZATONAL BKHAVOR Prentce Hull nternutonul Kdtons, 1995 Steve Klls & Penny Ock ntroducton to ORGANZATONAL BKHAVOR McGruw-Hll, 2003 Gureth R. Jones ORGANZATONAL THKORY, OKSGN, ANO CHANGK Peurson Prentce Hull nternutonul, 2004 Gury Yukl LKAOKRSHP N ORGANZTONS Peurson Prentce Hull nternutonul, 2006 Bai Giang Hanh Vi To Chuc ThS. Nguyen Van Thuy NGUYEN VAN THUY, MBA 04Nh 0I4 KI q04 h00 I4F Chuyen cun : 10% Teu luun nhom : 30% Ket thuc mon : 60% NGUYEN VAN THUY, MBA 0 I4I 1. OOANH NGHKP VKT NAM VA CHNH SACH OONG VKN NHAN VKN NH THK NAO ? 2. TA SAO CO HKN TONG CHAY MA CHAT XAM T T OOANH NGHKP NAY SANG OOANH NGHKP KHAC ? 3. O TM PHONG CACH LANH OAO RKNG CHO OOANH NGHKP VKT NAM ? 4. TA SAO PHA XAY ONG VAN HOA OOANH NGHKP ? 5. LAM VKC NHOM NH THK NAO CHO HK QA ? 6. XNG OOT VA GA QYKT XNG OOT TRONG OOANH NGHKP VKT NAM ? ?. HOC TAP & OAO TAO TAC OONG NH THK NAO TO HANH V CA NHAN VKN 8. ANH GA MC OO HA LONG CA NHAN VKN NGUYEN VAN THUY, MBA 0h00N0 I UlUl THlEU VE HRNH Vl TRUNU TU LHUL lnlrodutlon lo Urgonzolonol Bzhovor Bai Giang Hanh Vi To Chuc ThS. Nguyen Van Thuy NGUYEN VAN THUY, MBA Muc t|eu Mo tu cuc khIu cuu mot to chuc O{nh nghIu ve Hunh V To Chuc Gu thIch gu tr{ cuu vec nghen cuu he thong Hunh v To chuc Nhun dung duoc nhung dong gop bo nhung khou hoc khuc vuo hunh v to chuc Nhun dung duoc cuc cup do phun tIch trong nghen cuu OB NGUYEN VAN THUY, MBA Io chuc |a g ? what |s an 0rgan|zat|on ? Lu nhung nhom nguo lum vec vu phu thuoc lun nhuu trong vec dut duoc muc teu chung Quun he tuong tuc duoc cuu truc sun Cuc nhem vu duoc deu pho Huong to muc dIch nuo do NGUYEN VAN THUY, MBA 00LI08 4N h04 F0I08 FL4N5 Kh I00N0 L4I L004II0N 0j4 0IM M4N40MNI 5IL Fh0N0 040h q04N I8j 5IZ/40 q0 M0/Lj0h 50 0804NIZ4II0N I0 0h00 I0hN0L00 00N0 N0h IN005I8 50I08 LNh 00 KINh 004Nh Some determine features of organization STEVE ELLIS & PENNY DICK, McGraw Hill 5I4Kh0L08 040 8N LIN q04N Bai Giang Hanh Vi To Chuc ThS. Nguyen Van Thuy NGUYEN VAN THUY, MBA hanh r| to chuc ? what |s 0ragn|zat|ona| 8ehar|or ? Theo Steve Klls & Penny Ock : Hunh v to chuc lu khou hoc nghen cuu hunh v cuu con nguo tu no lum vec Theo MeneIee, Snclur : Hunh v to chuc lu mot khou hoc nghen cuu hunh v cuu con nguo tu no lum vec, su tuc dong unh huong guu con nguo vu to chuc NHAM MC OCH HK VA O OOAN HANH V CA CON NGO trong to chuc NGUYEN VAN THUY, MBA hanh r| to chuc ? what |s 0ragn|zat|ona| 8ehar|or ? Nguyen Huu Lum : NGUYEN VAN THUY, MBA hanh r| to chuc ? what |s 0ragn|zat|ona| 8ehar|or ? Truc guc Nghen cuu khou hoc Bai Giang Hanh Vi To Chuc ThS. Nguyen Van Thuy NGUYEN VAN THUY, MBA L, do ngh|en cuu 08 ? wh, stud, 0rgan|zat|ona| behar|or ? Success snt u destnuton ts u process. And the murgn between successes s oIten smull. Leurn the prncples oI deInng und uchevng success n your own lIe und begn the journey toduy. Ths journey begns wth understundng the behuvors between the leuder, the Iollowers, und the orgunzuton. NGUYEN VAN THUY, MBA L, do ngh|en cuu 08 ? wh, stud, 0rgan|zat|ona| behar|or ? Su thunh cong khong phu lu dIch den mu no lu mot quu trInh. Runh go guu su thunh cong vu thut bu thuong rut nho. Heu nhung nguyen tuc co bun vu no luc dut duoc thunh cong cho chInh cuoc do mInh vu but duu cuoc hunh trInh hom nuy. Hunh trInh nuy but duu vo vec heu nhung hunh v guu lunh duo, nhun ven vu to chuc. NGUYEN VAN THUY, MBA L, do ngh|en cuu 08 ? wh, stud, 0rgan|zat|ona| behar|or ? N0hIN 000 h4Nh I I80N0 I0 0h00 Bai Giang Hanh Vi To Chuc ThS. Nguyen Van Thuy NGUYEN VAN THUY, MBA 0rgan|zat|ona| 8ehar|or s orgunzutonul behuvor reully just common sense ? Huppy workers ure productve workers. (T/F) All ndvduuls ure the most productve when ther boss s Irendly, trustng, und upprouchuble. (T/F) ntervews ure un eIIectve selecton devce. (T/F) Kveryone wunts u chullengng job. (T/F) The most eIIectve work groups huve lttle or no conIlct. (T/F) NGUYEN VAN THUY, MBA 0rgan|zat|ona| 8ehar|or s orgunzutonul behuvor reully just common sense ? You huve to scure people u lttle to get them to do ther jobs. T/F Becuuse specIc gouls ntmdute people, ndvduuls work hurder when usked just to do ther best. T/F Kveryone s motvuted by money. T/F Most people ure much more concerned wth the sze oI ther own sulures thun wth others sulures. T/F NGUYEN VAN THUY, MBA Nhung dong go rao 08 I4M L h00 Khoa hoc theo do| r|ec do |uong, g|a| th|ch ra do| kh| nham tha, do| hanh r| cua con nguo| 04 Nh4N Bai Giang Hanh Vi To Chuc ThS. Nguyen Van Thuy NGUYEN VAN THUY, MBA Nhung dong go rao 08 I4 h0I h00 Ngh|en cuu re con nguo| trong quan he ro| nhung nguo| xung quanh ho Nh0M h Ih0N0 I0 0h00 NGUYEN VAN THUY, MBA Nhung dong go rao 08 I4M L h00 I4 h0I Lnh ruc ngh|en cuu g|ua tam |, hoc ra xa ho| hoc chu trong rao ngh|en cuu nhung anh huong cua con nguo| to| nhung nguo| khac Nh0M NGUYEN VAN THUY, MBA Nhung dong go rao 08 Nh4N 0h0N0 h00 Ngh|en cuu re cac xa ho| de h|eu re nhan |oa| ra cac hoat dong cua no Nh0M h Ih0N0 I0 0h00 Bai Giang Hanh Vi To Chuc ThS. Nguyen Van Thuy NGUYEN VAN THUY, MBA Nhung dong go rao 08 0hNh I8j h00 Ngh|en cuu re hanh r| cua cac ca nhan ra cac nhom trong mo| truong ch|nh tr| h Ih0N0 I0 0h00 NGUYEN VAN THUY, MBA Khoa hoc hanh r| |a tuong do| 0ac b|en ngau nh|en, tnh huong 0ac b|en ngau nh|en tnh huong NGUYEN VAN THUY, MBA Mo hnh 08 co ban 04F 00 04 Nh4N 04F 00 Nh0M 04F 00 h Ih0N0 I0 0h00 Bai Giang Hanh Vi To Chuc ThS. Nguyen Van Thuy NGUYEN VAN THUY, MBA I0 0h00 4 h4Nh I I0 0h00 quan tr|, |anh dao, ran hoa, qu,en |uc, he thong 0au truc, do| mo| ra hat tr|en to chuc, . . . Nh0M 4 08 Iru,en thong, nhan thuc cua nhom, mau thuan, xung dot, cau truc nhom, do|, . . . . . 04 Nh4N 4 08 -Iha| do, g|a tr| -I|eu su, t|nh cach -Ihoa man cong r|ec -0ong r|en -Nang |uc -Nhan thuc -hoc ta hI0 Nang suat h|eu suat ang mat Ihu,en chu,en Ihoa man II8N4L NI80NMNI STEVE ELLIS & PENNY DICK, McGraw Hill A three category model of the field of OB NGUYEN VAN THUY, MBA 040 8IN Fh0 Ih000 040 8IN Fh0 Ih000 - M0I Fh4N 0N0 0000 I40 84 80I 040 8IN 000 L4F 040 8IN Fh0 Ih000 N4N0 504I hI0 q04 hI0 504I 50 4N0 M4I Ih0N 0h0N h4Nh I 04 Nh4N I80N0 I0 0h00 50 Ih04 M4N 00I 0I 00N0 I0 NGUYEN VAN THUY, MBA 04F 00 04 Nh4N, Nh0M 4 I0 0h00 040 8IN Fh0 Ih000 M00 00 4N0 M4I {485N0) M00 00 Ih0N 0h0N {I08N08) L4M I0 Ih0 Nh0M {I4M w08K) N4N0 504I {F80000IIIII5) Ih04 M4N {54II5F40II0N) Bai Giang Hanh Vi To Chuc ThS. Nguyen Van Thuy NGUYEN VAN THUY, MBA 040 8IN Fh0 Ih000 N4N0 504I 0o |uong r|ec thuc h|en re mat h|eu qua ra h|eu suat KI q04 Muc do dat to| muc t|eu hI0 504I he so g|ua dau rao ra dau ra NGUYEN VAN THUY, MBA 040 8IN Fh0 Ih000 50 4N0 M4I 5u khong co mat ta| no| |am r|ec Ih0N 0h0N Nhung nguo| rnh r|en ro| kho| to chuc tu ngu,en hoac bat buoc NGUYEN VAN THUY, MBA 040 8IN Fh0 Ih000 h4Nh I 00N0 04N 004 I0 0h00 50 Ih04 M4N 00I 0I 00N0 I0 Bai Giang Hanh Vi To Chuc ThS. Nguyen Van Thuy NGUYEN VAN THUY, MBA 040 8IN 000 L4F 040 8IN 000 L4F 04F 00 04 Nh4N 04F 00 Nh0M 04F 00 h Ih0N0 I0 0h00 8IN 000 L4F Ngu,en nhan cho mot tha, do| trong b|en hu thuoc NGUYEN VAN THUY, MBA 50 00 h4Nh I I80N0 I0 0h00 h4Nh I I0 0h00 0804NIZ4II0N4L 8h4I08 I/ Nang suat {Froduct|r|t,) 2/ ang mat {4bsence) 3/ Ihu,en chu,en {Iurnorer) 4/ Ihoa man {5at|sfact|on) 0ac t|nh t|eu su ca nhan 8|ograh|ca| character|st|cs I|nh canh Fersona||t, 0|a tr|, tha| do a|ues, 4tt|tude Kha nang 4b|||t, 0ong |uc Mot|rat|on Nhan thuc Fercet|on hoc ta Learn|ng q0I 0jNh 04 Nh4N Ind|r|d|a| 0ec|s|on Mak|ng 04F 00 04 Nh4N Iha, do| to chuc 0rgan|zat|ona| 0hange an hoa to chuc 0rgan|zat|ona| 0u|ture 0o cau to chuc 0rgan|zat|ona| 5tructure Lanh dao Leadersh| Iung dot 0onf||ct 0o cau nhom 0rou structure Iru,en thong 0ommun|cat|on qu,et d|nh Nhom 0rou dec|son 04F 00 Nh0M NGUYEN VAN THUY, MBA I0 8 00NIIN0. . . !