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Bai Giang Hanh Vi To Chuc

ThS. Nguyen Van Thuy


NGUYEN VAN THUY, MBA
h4Nh I I0 0h00
0804NIZ4II0N4L 8h4I08
NUUTEN VRN THUT, MBR
thu,banker,ahoo.com
NGUYEN VAN THUY, MBA
N0I 00N0 M0N h00
1. GO THK VK HANH V TO
CHC
2. NHNG CO SO CA HANH V CA
NHAN
3. OONG VKN
4. NHNG CO SO HANH V NHOM
5. QAN LY THKT KK VAN HOA
VA THAY OO CA TO CHC
NGUYEN VAN THUY, MBA
I4I LI0 Ih4M Kh40
Puul Hersey & Ken Blunc Hurd
QAN TR| HANH V TO CHC, Nxb Thong ke, 2004
Nguyen Huu Lum
HANH V TO CHC, Nxb Guo Ouc, 200?
Stephen P. Robns
ORAGNZATONAL BKHAVOR
Prentce Hull nternutonul Kdtons, 1995
Steve Klls & Penny Ock
ntroducton to ORGANZATONAL BKHAVOR
McGruw-Hll, 2003
Gureth R. Jones
ORGANZATONAL THKORY, OKSGN, ANO CHANGK
Peurson Prentce Hull nternutonul, 2004
Gury Yukl
LKAOKRSHP N ORGANZTONS
Peurson Prentce Hull nternutonul, 2006
Bai Giang Hanh Vi To Chuc
ThS. Nguyen Van Thuy
NGUYEN VAN THUY, MBA
04Nh 0I4 KI q04 h00 I4F
Chuyen cun : 10%
Teu luun nhom : 30%
Ket thuc mon : 60%
NGUYEN VAN THUY, MBA
0 I4I
1. OOANH NGHKP VKT NAM VA CHNH SACH
OONG VKN NHAN VKN NH THK NAO ?
2. TA SAO CO HKN TONG CHAY MA CHAT
XAM T T OOANH NGHKP NAY SANG OOANH
NGHKP KHAC ?
3. O TM PHONG CACH LANH OAO RKNG CHO
OOANH NGHKP VKT NAM ?
4. TA SAO PHA XAY ONG VAN HOA OOANH
NGHKP ?
5. LAM VKC NHOM NH THK NAO CHO HK
QA ?
6. XNG OOT VA GA QYKT XNG OOT TRONG
OOANH NGHKP VKT NAM ?
?. HOC TAP & OAO TAO TAC OONG NH THK NAO
TO HANH V CA NHAN VKN
8. ANH GA MC OO HA LONG CA NHAN VKN
NGUYEN VAN THUY, MBA
0h00N0 I
UlUl THlEU VE
HRNH Vl TRUNU TU LHUL
lnlrodutlon lo Urgonzolonol Bzhovor
Bai Giang Hanh Vi To Chuc
ThS. Nguyen Van Thuy
NGUYEN VAN THUY, MBA
Muc t|eu
Mo tu cuc khIu cuu mot to chuc
O{nh nghIu ve Hunh V To Chuc
Gu thIch gu tr{ cuu vec nghen
cuu he thong Hunh v To chuc
Nhun dung duoc nhung dong gop
bo nhung khou hoc khuc vuo hunh
v to chuc
Nhun dung duoc cuc cup do phun
tIch trong nghen cuu OB
NGUYEN VAN THUY, MBA
Io chuc |a g ?
what |s an 0rgan|zat|on ?
Lu nhung nhom nguo
lum vec vu phu thuoc
lun nhuu trong vec
dut duoc muc teu
chung
Quun he tuong tuc
duoc cuu truc sun
Cuc nhem vu duoc
deu pho
Huong to muc dIch
nuo do
NGUYEN VAN THUY, MBA
00LI08
4N h04
F0I08 FL4N5
Kh I00N0 L4I
L004II0N
0j4 0IM
M4N40MNI 5IL
Fh0N0 040h q04N I8j
5IZ/40
q0 M0/Lj0h 50
0804NIZ4II0N
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00N0 N0h
IN005I8 50I08
LNh 00 KINh 004Nh
Some determine features of organization
STEVE ELLIS & PENNY DICK, McGraw Hill
5I4Kh0L08
040 8N LIN q04N
Bai Giang Hanh Vi To Chuc
ThS. Nguyen Van Thuy
NGUYEN VAN THUY, MBA
hanh r| to chuc ?
what |s 0ragn|zat|ona| 8ehar|or ?
Theo Steve Klls & Penny Ock : Hunh
v to chuc lu khou hoc nghen cuu
hunh v cuu con nguo tu no lum vec
Theo MeneIee, Snclur : Hunh v to
chuc lu mot khou hoc nghen cuu hunh
v cuu con nguo tu no lum vec, su
tuc dong unh huong guu con nguo vu
to chuc NHAM MC OCH HK VA
O OOAN HANH V CA CON NGO
trong to chuc
NGUYEN VAN THUY, MBA
hanh r| to chuc ?
what |s 0ragn|zat|ona| 8ehar|or ?
Nguyen Huu Lum :
NGUYEN VAN THUY, MBA
hanh r| to chuc ?
what |s 0ragn|zat|ona| 8ehar|or ?
Truc guc
Nghen cuu khou hoc
Bai Giang Hanh Vi To Chuc
ThS. Nguyen Van Thuy
NGUYEN VAN THUY, MBA
L, do ngh|en cuu 08 ?
wh, stud, 0rgan|zat|ona| behar|or ?
Success snt u destnuton ts u
process. And the murgn between
successes s oIten smull. Leurn the
prncples oI deInng und
uchevng success n your own lIe
und begn the journey toduy.
Ths journey begns wth
understundng the behuvors
between the leuder, the Iollowers,
und the orgunzuton.
NGUYEN VAN THUY, MBA
L, do ngh|en cuu 08 ?
wh, stud, 0rgan|zat|ona| behar|or ?
Su thunh cong khong phu lu dIch den
mu no lu mot quu trInh. Runh go guu
su thunh cong vu thut bu thuong rut
nho.
Heu nhung nguyen tuc co bun vu no luc
dut duoc thunh cong cho chInh cuoc do
mInh vu but duu cuoc hunh trInh hom
nuy.
Hunh trInh nuy but duu vo vec heu
nhung hunh v guu lunh duo, nhun ven
vu to chuc.
NGUYEN VAN THUY, MBA
L, do ngh|en cuu 08 ?
wh, stud, 0rgan|zat|ona| behar|or ?
N0hIN 000
h4Nh I
I80N0 I0 0h00
Bai Giang Hanh Vi To Chuc
ThS. Nguyen Van Thuy
NGUYEN VAN THUY, MBA
0rgan|zat|ona| 8ehar|or
s orgunzutonul behuvor reully just
common sense ?
Huppy workers ure productve workers. (T/F)
All ndvduuls ure the most productve when ther
boss s Irendly, trustng, und upprouchuble. (T/F)
ntervews ure un eIIectve selecton devce. (T/F)
Kveryone wunts u chullengng job. (T/F)
The most eIIectve work groups huve lttle or no
conIlct. (T/F)
NGUYEN VAN THUY, MBA
0rgan|zat|ona| 8ehar|or
s orgunzutonul behuvor reully
just common sense ?
You huve to scure people u lttle to get
them to do ther jobs. T/F
Becuuse specIc gouls ntmdute
people, ndvduuls work hurder when
usked just to do ther best. T/F
Kveryone s motvuted by money. T/F
Most people ure much more concerned
wth the sze oI ther own sulures
thun wth others sulures. T/F
NGUYEN VAN THUY, MBA
Nhung dong go rao 08
I4M L h00
Khoa hoc theo do|
r|ec do |uong,
g|a| th|ch
ra do| kh| nham
tha, do| hanh r|
cua con nguo|
04 Nh4N
Bai Giang Hanh Vi To Chuc
ThS. Nguyen Van Thuy
NGUYEN VAN THUY, MBA
Nhung dong go rao 08
I4 h0I h00
Ngh|en cuu re
con nguo| trong
quan he ro|
nhung nguo|
xung quanh ho
Nh0M
h Ih0N0
I0 0h00
NGUYEN VAN THUY, MBA
Nhung dong go rao 08
I4M L h00 I4 h0I
Lnh ruc ngh|en cuu g|ua
tam |, hoc ra xa ho| hoc
chu trong rao ngh|en cuu
nhung anh huong cua
con nguo| to| nhung
nguo| khac
Nh0M
NGUYEN VAN THUY, MBA
Nhung dong go rao 08
Nh4N 0h0N0 h00
Ngh|en cuu re
cac xa ho| de h|eu
re nhan |oa| ra cac
hoat dong cua no
Nh0M
h Ih0N0
I0 0h00
Bai Giang Hanh Vi To Chuc
ThS. Nguyen Van Thuy
NGUYEN VAN THUY, MBA
Nhung dong go rao 08
0hNh I8j h00
Ngh|en cuu re
hanh r| cua cac
ca nhan ra cac
nhom trong mo|
truong ch|nh tr|
h Ih0N0
I0 0h00
NGUYEN VAN THUY, MBA
Khoa hoc hanh r| |a tuong do|
0ac b|en ngau nh|en,
tnh huong
0ac b|en
ngau nh|en
tnh huong
NGUYEN VAN THUY, MBA
Mo hnh 08 co ban
04F 00 04 Nh4N
04F 00 Nh0M
04F 00 h Ih0N0
I0 0h00
Bai Giang Hanh Vi To Chuc
ThS. Nguyen Van Thuy
NGUYEN VAN THUY, MBA
I0 0h00 4 h4Nh I I0 0h00
quan tr|, |anh dao, ran hoa, qu,en |uc, he thong
0au truc, do| mo| ra hat tr|en to chuc, . . .
Nh0M 4 08
Iru,en thong, nhan thuc cua nhom,
mau thuan, xung dot, cau
truc nhom, do|, . . . . .
04 Nh4N 4 08
-Iha| do, g|a tr|
-I|eu su, t|nh cach
-Ihoa man cong r|ec
-0ong r|en
-Nang |uc
-Nhan thuc
-hoc ta
hI0
Nang suat
h|eu suat
ang mat
Ihu,en chu,en
Ihoa man
II8N4L
NI80NMNI
STEVE ELLIS & PENNY DICK, McGraw Hill
A three category model of the field of OB
NGUYEN VAN THUY, MBA
040 8IN Fh0 Ih000
040 8IN Fh0 Ih000
- M0I Fh4N 0N0
0000 I40 84 80I
040 8IN 000 L4F
040 8IN Fh0 Ih000
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50 Ih04 M4N 00I 0I 00N0 I0
NGUYEN VAN THUY, MBA
04F 00 04 Nh4N,
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040 8IN Fh0 Ih000
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Bai Giang Hanh Vi To Chuc
ThS. Nguyen Van Thuy
NGUYEN VAN THUY, MBA
040 8IN Fh0 Ih000
N4N0 504I
0o |uong r|ec thuc h|en re mat
h|eu qua ra h|eu suat
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Muc do dat to| muc t|eu
hI0 504I
he so g|ua dau rao ra dau ra
NGUYEN VAN THUY, MBA
040 8IN Fh0 Ih000
50 4N0 M4I
5u khong co mat ta| no| |am r|ec
Ih0N 0h0N
Nhung nguo| rnh r|en ro| kho| to
chuc tu ngu,en hoac bat buoc
NGUYEN VAN THUY, MBA
040 8IN Fh0 Ih000
h4Nh I 00N0 04N
004 I0 0h00
50 Ih04 M4N
00I 0I 00N0 I0
Bai Giang Hanh Vi To Chuc
ThS. Nguyen Van Thuy
NGUYEN VAN THUY, MBA
040 8IN 000 L4F
040 8IN
000 L4F
04F 00 04 Nh4N 04F 00 Nh0M
04F 00
h Ih0N0 I0 0h00
8IN 000 L4F
Ngu,en nhan cho
mot tha, do| trong
b|en hu thuoc
NGUYEN VAN THUY, MBA
50 00 h4Nh I I80N0 I0 0h00
h4Nh I I0 0h00
0804NIZ4II0N4L
8h4I08
I/ Nang suat
{Froduct|r|t,)
2/ ang mat
{4bsence)
3/ Ihu,en chu,en
{Iurnorer)
4/ Ihoa man
{5at|sfact|on)
0ac t|nh t|eu su ca nhan
8|ograh|ca| character|st|cs
I|nh canh
Fersona||t,
0|a tr|, tha| do
a|ues, 4tt|tude
Kha nang
4b|||t,
0ong |uc
Mot|rat|on
Nhan thuc
Fercet|on
hoc ta
Learn|ng
q0I 0jNh
04 Nh4N
Ind|r|d|a|
0ec|s|on
Mak|ng
04F 00
04
Nh4N
Iha, do| to chuc
0rgan|zat|ona|
0hange
an hoa to chuc
0rgan|zat|ona|
0u|ture
0o cau to chuc
0rgan|zat|ona|
5tructure
Lanh dao
Leadersh|
Iung dot
0onf||ct
0o cau nhom
0rou structure
Iru,en thong
0ommun|cat|on
qu,et d|nh Nhom
0rou dec|son
04F 00
Nh0M
NGUYEN VAN THUY, MBA
I0 8 00NIIN0. . . !

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