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Artificial Intelligence

in Human Resource

What
is
Artificial
Intelligence?

Artificial Intelligence (AI ) is the intelligence of


machines and robots and the branch of
computer science that aims to create,
the ability to solve problems

the ability to act rationally


the ability to act like humans

Branch of Science

Deals with helping machines to find solutions in human like fashion


Deals with computer science, mathematics, biology and human
resource
Recreates the abilities of human mind

History
1986
Rise of machine
learning

1995
Integration of
learning and
reasoning

2006
Development of
face
recognition
software

2011
Question
answering
robot

2003-2007
Robot Driving

Application
Of

Artificial
Intelligence In
Human Resource

RECRUITMENT
Goes beyond key words:uses data clustering
techniques
Fast and accurate: refined searching & matching
Perfect for social recruiting: no problem with
anomalies
Customizes to needs: predicted outcomes to
customize people & skills
Gets smarter: adjusts to patterns it recognizes.

AI Techniques in HR
Techniqu
es
Neural
Network
s

Fuzzy
Logic

Used in Human Resource Information System


To construct a new model for evaluation of
Managerial Talent
To Develop a decision support system in Human

HR Rostering
AI rostering software solutions make use of an AI
Rostering Engine that uses a variety of advanced AI
techniques such as
a. constraint programming
b. business rules
c. genetic algorithms
Used to produce optimized staff rosters and work
assignments
Rostering technology allows businesses to ensure that,
a. Their HR resources are used wisely and efficiently to
produce quality products/services
b. Satisfying all the necessary business and operational

Examples of HR Rostering
Hong Kong Hospital Authority - Nurse Rostering
The Hospital Authority manages over 40 hospitals with close to 700 wards
altogether. With over
40,000 staff working in shifts, the amount of time and personnel needed to
produce a roster for
each ward is tremendous.
Hong Kong Equestrian Events - Volunteer/Staff Rostering
To prepare for the 2008 Beijing Games and to test the organizer's readiness,
a scaled downed
version of the Games was held in August/September 2007

The key to unlocking big data


Create large and informative data pictures
Track consumer sentiment, and separately extract
specific relevant information
Trawl huge amounts of information and then report
specific required information contextually
Create valuable analysis based on extracting layers of
contextual information
Allow data marketers to append information found on
the web to existing consumer files
Provide brand owners with greater understanding of
consumer behaviour
Monitor consumer sentiment and interest patterns.

Use of AI in Predictive Analysis


Predictive analysis is a very useful tool in HR
Analytics through Artificial Intelligence
Examples
Google adapts results to users based on location
Amazon makes recommendations based on previous purchases
Siri adapts to your needs and commands
All web ads are geared toward your interests and shopping
preferences.
These kinds of intelligent systems play a big role in how we interact with
information in our personal and professional lives, and could just change
how we find and use information

Aneesh Kedlaya
Garima Bihani
Prashansa Verma
Rishabh Gupta

14PGHR08
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