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  • Guest Journey

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    Mia V Perez
    14 views3 pages
    This document outlines the typical steps and process for serving guests at a restaurant, whether for a la carte or breakfast service. For a la carte, the steps are establishing initial contact, seating the guest, taking their order, delivering and serving food, and checking back on the guest. For breakfast service, the steps are similar but do not include taking the order and instead focus on efficiently delivering and serving pre-determined breakfast items.

    Original Description:

    This is the guest's journey in a restaurant.

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    This document outlines the typical steps and process for serving guests at a restaurant, whether for a la carte or breakfast service. For a la carte, the steps are establishing initial contact, seating the guest, taking their order, delivering and serving food, and checking back on the guest. For breakfast service, the steps are similar but do not include taking the order and instead focus on efficiently delivering and serving pre-determined breakfast items.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    14 views3 pages

    Guest Journey

    Uploaded by

    Mia V Perez
    This document outlines the typical steps and process for serving guests at a restaurant, whether for a la carte or breakfast service. For a la carte, the steps are establishing initial contact, seating the guest, taking their order, delivering and serving food, and checking back on the guest. For breakfast service, the steps are similar but do not include taking the order and instead focus on efficiently delivering and serving pre-determined breakfast items.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    The Guest

    Journey

    A LA CARTE GUEST
    JOURNEY
    Establishing Initial Guest
    Contact
    Seating the Guest
    Approaching the Guest &
    Taking their Order
    Delivering & Serving Food
    Checking Back on the

    BREAKFAST GUEST
    JOURNEY
    Establishing Initial Guest
    Contact
    Seating the Guest
    Delivering & Serving Food
    Checking Back on the
    Guest
    Pre-Bussing the Table

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