Competency 6:

Engage with Individuals, Families,

Groups, Organizations, and
Communities
Amanda Watkins
New Horizons

Competency 6

17. Apply knowledge of human behavior and the social environment,

person in-environment, and other multidisciplinary theoretical
frameworks to engage with clients and constituencies.

18. Use empathy, reflection, and interpersonal skills to effectively

engage diverse clients and constituencies.

Competency 6

Communicate with clients at the shelter and get to know who they are
and put myself in their shoes to see exactly where they are coming
from. Research human behavior and frameworks and apply this when
communicating with clients.