Presentation on

Effective communication.

Presented by

Chidananda.N
 EFFECTIVE COMMUNICATION

• Communication can be effective

only if the receiver receives the
message on the same form and
context as is sent by the sender.
When there is no mistake in
interpretation and the sender gets
the correct feed back, then
communication can be termed as
effective.
Process of effective communication
1. Eye contact
2. Phonetics
• Pronunciation
• Speed
• Volume –modulation
• Pause
3. Vocabulary
4. Facial expression
Cont….
5. Cheerfulness
6. Empathy
7. Sympathy
8. Feed back
7c’s of effective communication

• Courtesy/consideration
• Clarity
• Correctness
• Concreteness
• Credibility
• Completeness & consistency