QUESTION BANK

MBA [Third]
FT-305P: BUSINESS PROCESS REENGINEERING
Unit 1: Introduction to BPR
1. What is meant by business process reengineering?
2. Compare and contrast the definitions of BPR given by various experts?
3. Why an organization needs reengineering?
4. Some people have said that both TQM and Reengineering are the same , while others have argued that they
are incompatible comment on this statement?
5. Explain the philosophy of business process reengineering
6. State the benefits of business process reengineering?
7. Why is BPR so popular now discuss?
8. Discuss the fundamental tenets of BPR?
9. How can a company determine which processes are needed to be re-engineered?
10. Explain the drivers to BPR?
11. What are the pitfalls of BPR?
Unit 2: Process reengineering framework
1. Explain opportunity assessment in BPR?
2. Discuss planning the process re-engineering project?
Unit3: Organizing For Process Reengineering
1. What is process focused organization?
2. What are the characteristics of process focused organization?
3. Differentiate between functionally structured organization and process focused organization?
4. Describe briefly how a process reengineering team is organized?
5. Discuss the characteristics and role of team leader in BPR?
6. How reengineering team is formed what are the characteristics of its members?
7. Who are process owner and what is their role in BPR?

8. Discuss the role of other employees who are involved in reengineered process?
9. Describe the functions of team?
10. Discuss the organizational team suitable to BPR?
11. Explain how successful re engineering teams are developed?
Unit4: Process Analysis and Design
1. How the process of BPR is analyzed?
2. Discuss process design in brief?
3. Write short note on:
A) Process analysis
B) Process design

Unit5: Planning and Implementing the Transition

1. Explain briefly about implementation of BPR?
2. Explain the common steps to perform BPR implementation?
3. Explain various types of reengineering methodology?
4. Draw and explain flowchart for process reengineering?
5. What are all the activities involved in BPR implementation technology? Explain
6. Discuss in detail the success factors of BPR?
7. What are the critical success factors of BPR?
8. Discuss the strategies adopted to manage BPR success?
9. Describe the organizational team suitable to BPR?
10. Explain briefly BPR implementation barriers?
11. What are the barriers to BPR success?
12. Write briefly about barrier management?
13. Discuss in detail the area generating barrier to BPR?
14. Discuss tracking and measuring process performance?
15. How to plan the transition?
Unit 6: Tools and techniques Used In BPR

1. What are the tools to support BPR?

2. Explain BPR tools and techniques in detail?
3. Explain how work flow systems enable business process reengineering?
4. Discuss how the work flow systems enable the organizations to achieve their objectives?
5. Write short note on floware techniques used in BPR?
6. Discuss change management tools used in BPR?
7. Discuss how the tools of BPR help in managing the continuous change in the organization?
8. Explain business design facility tools?
9. Discuss case tools used in BPR?
Unit 7: Risk and Impact Measurement
1. Discuss briefly about role of IT in BPR with examples?
2. What is future role of IT in reengineering?
3. Discuss the relationship between IT and BPR?
4. Discuss the criticality of IT in BPR?

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