“Increase Organization’s Energy

Level By Defining Values”

Eleanor Wolfram, MPA, MS

Organization / Industrial Psychology
Workshop
Goals

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Workshop Goals

#1 of 3
The first step to energizing your
organization’s activities is to
define the values of its’
stakeholders.

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Workshop Goals

#2 of 3
Once “meaningful” values are identified
in “practical” terms, strategies can be
developed based on those values for
revitalizing day-to-day activities.

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Workshop Goals

#3 of 3
The ultimate results will be increased
energy levels for forming:
 new opportunities,

 new sources of income and revenue,

 and other benefits (i.e., morale boost).

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 Learning
Objectives

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Learning Outcomes
By the conclusion of this workshop, participants will:

#1 of 3
Achieve a deeper understanding of
the importance of defining the
values of their organization.

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Learning Outcomes
By the conclusion of this workshop, participants will:

#2 of 3
Gain skills in utilizing quality tools
and process improvement
techniques to energize activities.

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Learning Outcomes
By the conclusion of this workshop, participants will:

#3 of 3
Develop leadership skills in
managing collaborative processes
with stakeholders to achieve the
greater good.

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Agenda To Accomplish
Today’s Goals & Learning Objectives

We Will Review:
1. The Planning Elements

2. A Key Motivator

3. Methods To Determine What Stakeholders Desire

4. Morale Boosters

5. Tools For Measuring Success

6. Keep The “Energy” Going

7. Conclusion: “Don’t Leave Money On The Table”

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At Resting State

The “perfect” aircraft has been built,

but…

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INFOMERCIAL

 “Value – Not everything that can be

counted counts, and not everything
that counts can be counted.”
Albert Einstein
(Physicist, Philosopher and Author)

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The Planning Elements

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The 4 Planning “Elements” Are:

 Mission
 Vision
 Strategy
 Values

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Mission (1st Definition)

The “mission” statement is a statement of

why the organization exists.

Another word for “mission” is “purpose”.

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Vision (2nd Definition)

A “vision” is a clear and specific

picture of what the organization
will look like in the future.

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Strategy (3rd
Definition)

A “strategy” is a clear plan that

describes the path by which the
organization intends to satisfy its’
mission and reach its’ vision.

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Values (4 th
Definition)

“Values” are behavioral actions.

Values are the way in which an

organization behaves.

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Types of Values

There are 2 types of values:

1. Core Values

2. Aspiration Values

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The 2 Sub-elements Of Values:

1. Principles

2. Beliefs

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Principles can be:

 Operational

 The ‘Workings”

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Beliefs are:

 Attitudes

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Importance Of
C-o-m-b-i-n-i-n-g “All “ Of The Elements

Mission + Vision + Strategy

+ Supported by Values

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EXERCISE 1

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A Key Motivator

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What? Why? How? When? Who?

 Agreement By Stakeholders

This Key Motivator Keeps

The Process Moving Forward !

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INFOMERCIAL

“Never doubt that a small group of

thoughtful committed people can
change the world; indeed it’s the only
thing that ever has!”
Margaret Meade
(Anthropologist)

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 Methods To Determine
What Stakeholders Desire

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Methods to Determine
What Stakeholders Desire

1. Interviews

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Methods to Determine
What Stakeholders Desire

2. Focus Groups

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Methods to Determine
What Stakeholders Desire

3. Surveys

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Methods to Determine
What Stakeholders Desire

4. Technology

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Morale Boosters

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EXERCISE 2

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4 Key Morale Boosters

1. Contributions

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4 Key Morale Boosters

2. Recognition

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4 Key Morale Boosters

3. Communication

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4 Key Morale Boosters

4. Opportunities

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INFOMERCIAL

“Knowing is not enough, we must apply.”

Willing is not enough, we must do.”

Johann Goethe
(Scientist and Poet)

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 Tools For
Measuring Success

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Tools For Measuring Success

Measuring successes at all levels,

across the entire organization
is important.

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Tools For Measuring Success

“3” Approaches

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Tools For Measuring Success

1. Analytical Approach

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Tools For Measuring Success

2. Benchmarking Approach

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Tools For Measuring Success

3. Intuitive Approach

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 Keep
The “Energy”
Going

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8 Steps To Keep The Energy Going

1. Pay Attention To Signals

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8 Steps To Keep The Energy Going

2. Clarity

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8 Steps To Keep The Energy Going

3. Structure

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8 Steps To Keep The Energy Going

4. (a) Inquire

4. (b) Listen

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8 Steps To Keep The Energy Going

5. Agreements

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8 Steps To Keep The Energy Going

6. Recognition

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8 Steps To Keep The Energy Going

7. Feedback

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8 Steps To Keep The Energy Going

8. Intuition

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INFOMERCIAL

“Perfect as the wing of a bird may be,

it will never enable the bird to fly
if unsupported by the air.”
Ivan Pavlov
(Physiologist)

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Birds, Sailboats and Humans…

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Conclusion

Don’t Leave Money On The Table!

(In the Game Of Winning!)

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Excellent !
Excellent Reading Materials :

 Absolute Honesty: Building A Corporate Culture That Values Straight Talk and Reward
Integrity. (Larry Johnson, Author)

 Corporate Culture: Illuminating The Black Hole

(Jerome Want, Author)

 Tribal Knowledge: Business Wisdom Brewed From The Grounds of Starbucks

Corporate Culture
(John Moore, Author)

 Not Another Pretty Binder! Strategic Planning That Actually Works

(Robert Simpkins, Author)

 Your Soul At Work: How To Live Your Values In The Workplace

(Bruce Hiebert, Author)

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End

 End

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