Introduction

Introduction to
to Management
Management
Prof. Swati A. Vispute
 Who are they?
• Steve Jobs
• Jack Welch
• Bill Gates
• George W. Bush
• Pope Benedict XVI
 Definition of Management

Management is the process of designing and maintaining

an environment in which individuals, working together
in groups, efficiently accomplish selected aims.
Koontz & Weihrich (2003)
 Management is…
Carry managerial functions of Planning, Organizing,
Staffing, Leading and Controlling.

• Applied to any kind of organization

• Applied to managers at all organizational levels
• Aim is to create surplus
• Concern with productivity (effectiveness and
efficiency)
 Management is…

Efficiency
Efficiency
Getting
Getting work
work
done
done through
through
others
others Effectiveness
Effectiveness
 Management

Art , Science or Profession?

 Managerial Roles
Interpersonal Informational Decisional

Figurehead
Figurehead Monitor
Monitor Entrepreneur
Entrepreneur

Leader
Leader Disseminator
Disseminator Disturbance
Disturbance
Handler
Handler
Liaison
Liaison Spokesperson
Spokesperson
Resource
Resource
Allocator
Allocator

Negotiator
Negotiator
 Management Functions
Classical Updated
Management Functions Management Functions

Planning
Planning
Making
MakingThings
ThingsHappen
Happen
Organizing
Organizing
Meeting
Meetingthe
theCompetition
Competition
Staffing
Staffing
Organizing
OrganizingPeople,
People,
Leading
Leading Projects,
Projects,and
andProcesses
Processes

Controlling
Controlling
 Levels of Management
Top Level Management CEO
COO
CIO
Middle Level Management General Mgr
Plant Mgr
Regional Mgr
First-Line
Management
Office Manager
Shift Supervisor
Department Manager
Team Leader
 Top Managers
Responsible
Responsible for…
for…

Creating
Creating aa context
context for
for change
change

Developing
Developing attitudes
attitudes of
of commitment
commitment
and
and ownership
ownership in
in employees
employees
Creating
Creating aa positive
positive organizational
organizational
culture
culture through
through language
language and
and action
action

Monitoring
Monitoring their
their business
business environments
environments
 Middle Managers
Responsible
Responsible for…
for…

Setting
Setting objectives
objectives consistent
consistent with
with top
top
management
management goals,
goals, planning
planning strategies
strategies

Coordinating
Coordinating and
and linking
linking groups,
groups,
departments,
departments, and
and divisions
divisions

Monitoring
Monitoring and
and managing
managing the
the performance
performance
of
of subunits
subunits and
and managers
managers who
who report
report to
to them
them

Implementing
Implementing the
the changes
changes or
or strategies
strategies
generated
generated by
by top
top managers
managers
First-Line Managers
Responsible
Responsible for…
for…

Managing
Managing the
the performance
performance of
of
entry-level
entry-level employees
employees

Teaching
Teaching entry-level
entry-level employees
employees
how
how to
to do
do their
their jobs
jobs

Making
Making schedules
schedules and
and operating
operating plans
plans based
based on
on
middle
middle management’s
management’s intermediate-range
intermediate-range plans
plans
What Companies Look for in
Managers

Technical
Technical Skills
Skills Human
Human Skill
Skill

Conceptual
Conceptual Skill
Skill Design
Design Skill
Skill
Core skills and their use in the
different levels
Managerial levels
Lower Middle Top

Conceptual skills

Human skills

Technical skills
Principles of Management
By Henri Fayol
1. Division of work
2. Authority and Responsibility
3. Discipline
4. Unity of command
5. Unity of Direction
6. Subordination of Individual interest to general interest
7. Remuneration
8. Centralization
9. Scalar Chain
10. Order
11. Equity
12. Stability of Tenure
13. Initiative
14. Esprit de corps