PRESENTATION ON

BUSINESS
COMMUNICATION

Presented By:
Neeraj Kumar
Roll. No. 49
Group “A”
 COMMUNICATION
 Communication is sometime so simple and
difficult that we can never put it in simple
word. Communication is the process by
which information is transmitted between
individual and/organization so that an
understanding response result.
 BUSINESS COMMUNICATION
 When business related information is transferred
from one person to another is called business
communication.
 ACCORDING TO BERNNAR:

Business communication is the

expression,channelling,receiving and exchanging of
ideas in commerce and industry.
 MEDIA OF COMMUNICATION

 Thesedays communication is possible

through a vast variety of media.
Communication to government department
and other agencies is mostly conducted
through written documents.
 MEDIA:
 Written communication

 Oral communication

 Visual communication

 Audio-visual communication

 Computer based communication

WRITTEN COMMUNICATION:

Written communication is everything

that has to be written and
transmitted in the written form falls
in the area of written communication.
It includes…
Circulars
Memos
Telegrams
Reports
Minutes
Questionnaires
Merits of written communication:
 It is accurate and precise.

 It can be repeatedly referred to.

 It is a permanent record.

 It is Legal document.

 It facilities the assignments of responsbilities.

Demerits of written communication:

 Time consuming.

 It is costly.

 Quick classification is not possible.

 Oral Communication
Oral communication
includes face to face
Communication,
Conversation over
Telephones,intervies,
Group discussion,
Meetings, conference
etc.
Merits of Oral communication:
 Itsaves time and money.
 Speeches are more powerful.
 Get immediate feedback.
 Useful in meeting, seminar etc.

Limitations of Oral communication:

 When communication into far distance.
 No legal value.
 Greater chances of misunderstanding.
 Audio Visual Communication:
Audio visual communication
that makes use of telecast,
short films on the cinema
screen and video tapes is a
powerful medium of
communication. It is a
combination of sight and
sound.
COMPUTER BASED COMMUNICATION:
Computer technology has
dramatically changed the
landscape of business
communication. It is fast
prevailing and our world is
turning into a small
village. It indicates email,
voice mail,cellular phone,
fax etc.
 SILENCE:
Silence sometime plays a
vital role in communication.
For example a boy
proposes a girl. In return
she just lowers down her
face and gives a blunt smile
on her face. The message has
been delivered to the boy
without any word spoken
by her.
“Silence is not a thing we make, it is something into
which we enter ,it is always there, all we can make is
noise.”
 THANK YOU
FOR
ATTENDING THE SESSION