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Telecommunication Chart

EDI: Good Morning Sir/Madam


I am xxx Calling from EDI. Customer: Good Morning. What can I help for you?

Oh yes, EDI is offering


quality education and management training OK. So what can I help you?
programs.

Yes, of course, Mr. Min, my Director would like


to meet up with you. So are you available for What is the purpose of the meeting?
the meeting?

We are offering formal quality education,


consultancy &management training services.
OK. You can come tomorrow at 2pm
He would like to take this opportunity getting to
know you and present EDI’s special
promotion programs.

May I have your name, Position


My name is ABCD……………….
and contact number. Please.

How can I spell it? ABCD……………….

Thank you very much Mr/Mrs ABCD


Goodbye…………….
Goodbye….

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