Scribd Logo
Upload

Welcome to Scribd!

  • Questionnaire

    Uploaded by

    Naman Arya
    22 views2 pages
    Maruti Udyog Limited is conducting a customer satisfaction survey and requests the customer to fill out a questionnaire regarding their experience with Maruti Suzuki. The questionnaire collects information on the customer's demographics, length of association with Maruti, vehicle segment, importance of brand name in purchase decision, satisfaction with service, overall experience rating, and recommendations for others.

    Original Description:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Maruti Udyog Limited is conducting a customer satisfaction survey and requests the customer to fill out a questionnaire regarding their experience with Maruti Suzuki. The questionnaire collects information on the customer's demographics, length of association with Maruti, vehicle segment, importance of brand name in purchase decision, satisfaction with service, overall experience rating, and recommendations for others.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    22 views2 pages

    Questionnaire

    Uploaded by

    Naman Arya
    Maruti Udyog Limited is conducting a customer satisfaction survey and requests the customer to fill out a questionnaire regarding their experience with Maruti Suzuki. The questionnaire collects information on the customer's demographics, length of association with Maruti, vehicle segment, importance of brand name in purchase decision, satisfaction with service, overall experience rating, and recommendations for others.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    QUESTIONNAIRE

    Being an esteem customer of Maruti Udyog Limited you are requested to Take out a few minutes and fill the following questionnaire:
    Name:_______________________ Age: <25 Gender: Male 25-40 40-55 55+

    Female

    How long have you been associated with Maruti: 1-3 yrs. 3-5 yrs. +5 yrs. What segment does your car fit in: Hatchback Sedan S.U.V/M.U.V Do you consider the Brand name during your purchase: Yes No Are you satisfied with the service offered by Maruti Suzuki: Yes No How will you rate the overall experience with Maruti Suzuki: Excellent Poor Good Fair

    Suggestions if any:

    Would you recommend Maruti to others: Yes No Cant Say Thank you for your prestigious time.

    You might also like