Sample of Complaint Letter Unfortunately, it is sometimes necessary to write a letter complaining about a purchase.

The following sample letter of complaint shows how to address this situation. Your Address Your City, State, Zip Code Date (MM/DD/YYYY) Company Name Consumer Complaint Division Street Address City, State, Zip Code Dear [Company], On September 4, 2007, I bought a Dell 19 flat-screen LCD color monitor, serial number BQR 5927631, at your store in [City, State], for $319.58. The product does not function properly; it will not display any picture at all. I am very disappointed. To resolve the problem, I would appreciate an exchange for an equivalent or better model, at no additional cost, or a refund of the $319.58. Enclosed are copies of relevant documents (the receipt, guarantees, etc.). I look forward to your reply and to the resolution of my problem. I will wait ten days from the date of this letter before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me by mail, at the above address, or by phone, at [phone number, including area code]. Sincerely, Your Signature Your typed name