19 Inquiries and orders

A
Look at the paragraph structure below for two emails: an inquiry (request for information) and the reply. Then write the correct paragraph reference next to each sentence (aj).
Inquiry 1 2 3 4 5 1 2 3 4 5 How you got the contact. Something about your company, and why you are writing. General request for information. Other specic/unusual questions. Close, perhaps including a reference to future business. Thanks, referring to the date. Say what you are attaching. Highlight one or two key points. Answer any specic questions. Close, saying you are ready to answer any other questions.

Reply

a) We are a distributor of kitchen products in Hungary. We are interested in b) I am attaching our current catalogue and price list as a pdf le. c) I look forward to an early reply, and am sure that there is a market for your products here in Hungary. d) Could you also provide details of your delivery times, and whether there is any minimum order. e) Thank you for your email of 4 June inquiring about our products. f) You will note that our line of MagicMix food processors is on special offer. g) Please send us information about your product range, including a price list. h) We met last Thursday on your stand at the Munich Trade Fair. i) If you need any further information, please do not hesitate to contact me. j) We dispatch the goods within 24 hours of a rm order, and for rst-time customers our minimum order is = 5,000. C

Inquiry 2

Put paragraphs (ae) in the emails below in the correct order. Section A will help you.
(a) We are a Turkish company exporting to the EU, and need a firm of lawyers in France to represent us on some legal matters. (b) In particular, we would like to know your experience in dealing with disputes between companies involved in import/export. (c) I am emailing you off your website, which I found through Google. (d) An early reply would be greatly appreciated. (e) We would be grateful for some information about the legal services that your firm offers.

Paragraph order: 1

44

Commercial