Certification Programme on Pawning Operations

Post Training Assignment

Name

Branch :

Check list for Pawning Operations

1.

Before 8.00 am

o Turn On computers in the Pawning section and take out stamps from the drawers
o Fill the Densimeter with fresh water taken from the water filter.
o Enter the pawning ticket numbers to a Excel sheet and double check with a staff
member whether the numbers are entered correctly.
o Take a printout of the excel sheet after sorting them ascending order.

2. In the Vault
.
o After opening the vault take out the cash boxes from the vault.
o After opening the pawning vaults take out the pawning articles in order to printed
excel sheet.
o Wright article numbers in the pawning In Out register and double check with the
Officer whether printed excel sheet and written article numbers are tallied.
o Take out Gold Roads from the vault and it should also mention in the pawning in
out register.
o Arrange pawning articles in the brief case in ascending order and take them in to
pawning section.
o Take out pawning tickets and stickers from the vault.

3. In the Pawning section

o Take out pawning articles from the brief case and arrange them in the pawning
article drawer.
o Calibrate the Densimeter and check it with the gold roads whether Densimeter
calibrated correctly.
o Prepare the printer with the pawning tickets.
o Start pawning transactions.
In the case of pawning articles
o First check the articles are damaged or cracked carefully, if there is
damage or any crack mention it in the system and inform the customer.
o Check the articles to verify they are fake or not, are there any doubt about
the genuine of the article and cannot made a decision alone get help from
supervisor immediately.
o When entering data to the system make sure enter the correct details of the
customer, specially address, telephone number and full name.
o Always conceder about the outstanding amount and make sure to take ID
copies, KYC, Address verifications if the Outstanding limits exceeding as
mentioned in the circular.
o Prepare covering approvals when the outstanding limit exceeding the
branch managers limit.
o Make sure articles are not damaged when paketing with plastic cover and
after the paketing immediately put them in to the drop safe and avoid from
keeping packeted articles in the cash box.
o Make sure to write correct sticker number in the pawning receipt and stick
it back side of the paketed article.

In the case of redemption the pawning articles

o Check with the ID details and system details, verify the signature.
o Always measure the weight of redeemed article before handover to the
customer.
o When doing a repawning, check with the system and find what is the
amount can customer get before opening the packet. It will save the time
and repacketing cost.

o It will be better check the Densimeter with the gold rods in the evening
and if there are any kinds of difference in measurement calibrate the
Densimeter another time and make sure the articles are measured
accurately.

4. End of the day

o After customer hours check with the system
Total number of pawned articles
Total amount of payments and,
Balance the cash box
o If there are any cancellations or pawning transactions reversals pending
during the day, make sure they were cancelled and verified before
balancing the cash box.
o Take the printouts of pawning reports
o Take out the pawned articles from the drop safe and arrange them in to
ascending order in the brief case
o Write the returned article numbers in the summery report
o Balance the interest with previous day and make sure the both finical and
pawning system entries are created by other branches when doing
payments.
o Check the articles according to the items pawned print with the officer.
o Check the payment vouchers and redeemed tickets with the printouts with
officers
o Store the redeemed tickets with a copy of duly signed items redeemed
print
o Balance the pawning in out register and get checked with officer.
o Check the limit report with a officer and make sure all articles which
exceeding branch outstanding limit are mentioned and prepare necessary
covering approvals and mail them to RM office or related authorities.
o Balance the pawning tickets and stickers
o Return gold rods to the voult with pawned articles
o Arrange the pawned articles in the vault in ascending order, if there are
any large scale articles enter them in large article register and store in a
separate drawer in the vault.

o Balance the GL and Non GL vouchers and keep them with pawning
reports.

In the general pawning operations it is necessary to maintain a circular file and a format
file. Format file should include all the necessary indemnities, aphidoits . it will save the
time that keeping more than 3 copies in each format.
In the customer area of the pawning section, it should arranged with necessary chairs ,
coffee table, news papers and a water dispenser. To offer a great customer service it is
needed to maintain these facilities in a proper way and pawning officers may get the help
from minor staff and maintain these facilities.
All the covering approvals and day end prints should file properly and stamps should
keep under lockable drawers.
It is important to take all the effort to avoid pawning fake articles and is there are any
doubt refers to immediate officer or the Randiriya Unit.

Branch Training Program

Date :
Time:
NO of participants:

Attendance Sheet

Name
Kuamari Kulathilake
Nilanthi wickramasinghe
Erandika Herath
Buddhi Dissanayake
Ayodya Liyanage
Yamuna Weeararathne
Anoja Attanayake
Harha Jayaweera
Anjula Udaras

Signature

Certification Programme on Pawning

Operations
Post Training Assignment

Name

: Gayan Laknatha Ariyarathne

Branch : Minuwangoda
Emp No : 050776