Charlene A.

Straker
7858 Bruton Dr Apt G
Glen Burnie, MD 21060
Primary Phone: (443) 591 – 1642
Alternate Phone: (410) 519 – 0474
Fax: (410) 846 – 3056
Email: cstraker91@gmail.com

Objective: To obtain the position of a retail clerk in a growth oriented company that
provides rewarding responsibilities and prospective for advancement.

Skills

 Admirable attendance record

 Energetic, hardworking, and reliable.
 Have strong customer service and communication skills
 Skilled in cashier management
 Able to work effectively with others in a team-oriented environment
 Professional appearance and work ethic

Work Experience
Jul 2009 to Child Youth Program Assistant
Mar 2010 CDC III, Fort George G. Meade, MD
Assisted the lead teacher in caring for 16 children ranging in age from 6 weeks to 18
months. Fed children, changed diapers, and planned activities. Developed lesson
plans for appropriate age groups using provided resources. Interacted with parents
on a daily basis.

Mar 2009 to Supervisor

Oct 2009 Pump It Up, Glen Burnie, MD
Supervised up to 5 employees. Booked up to 15 parties weekly. Decorated party
area, served pizza, cut cake and cleaned up as needed. Ensure the safety of children
by enforcing safety rules in the arena. Provided exceptional customer service which
resulted in increased repeat business. Interacted with customers, handled
payments, and resolved customer issues. Counted and balanced money before and
after shifts. Prepared bank deposits.

May 2007 to Hostess

May 2009 Timbuktu Restaurant and Lounge, Hanover, MD
Greeted and seated up to 100 guests daily. Maintained a waiting list and coordinated
seating while guests were waiting. Answered the phone and took and recorded
reservations. Maintain a good working relationship with all Timbuktu employees
and guests which fostered a harmonious working climate that maximized
productivity and efficiency. Operate credit card machine for gift certificate
purchases. Brought in repeat business through use of excellent customer service
skills.
Nov 2006 to Sales Associate
May 2007 Max Rave (Clothing Store), Glen Burnie, MD
Greeted and acknowledged every customer. Communicated product knowledge to
customers. Assisted in processing and replenishing merchandise and monitoring
floor stock. Handled cash transactions and operated cash register maintaining a
balanced drawer. Maintained an awareness of all promotions and store
advertisements.

Education History
Old Mill High School
High School Graduate
Millersville, MD