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  • Complaint: A: Hello. You Are Calling To San Pablo Hospital Complaints Department. How May I Help You?

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    Miguel Angel AP
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    A hospital representative takes a complaint over the phone from Cristian Moreno about a rude receptionist named Luisa when he made an appointment with Dr. Hernandez. The representative records Moreno's contact information and assigns complaint number 9875 to the issue.

    Original Description:

    complaint about health services

    Original Title

    Complaint

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    A hospital representative takes a complaint over the phone from Cristian Moreno about a rude receptionist named Luisa when he made an appointment with Dr. Hernandez. The representative records Moreno's contact information and assigns complaint number 9875 to the issue.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    4 views2 pages

    Complaint: A: Hello. You Are Calling To San Pablo Hospital Complaints Department. How May I Help You?

    Uploaded by

    Miguel Angel AP
    A hospital representative takes a complaint over the phone from Cristian Moreno about a rude receptionist named Luisa when he made an appointment with Dr. Hernandez. The representative records Moreno's contact information and assigns complaint number 9875 to the issue.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    COMPLAINT

    A: Hello. You are calling to San Pablo


    Hospital Complaints Department. How
    may I help you?
    B: Hi. I want to make a complaint.
    A: Ok. Whats your name, address and
    telephone number?
    B: I am Cristian Moreno and I live in
    Zaragoza Street #742. My phone number is
    2225-6740

    A: What is the problem?


    B: Yesterday, a receptionist was rude over the phone when I made an
    appointment to Dr. Hernandez.
    A: Do you know the name of this person?
    B: Yes, her name is Luisa.
    A: OK. I have your complaint with number 9875. Thank you for
    calling.

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