Sarah

Receptionist: Good morning, Dr Noel’s Office, how can I help you?

Patient: Hi good morning, I’d like to schedule an appointment for my daughter
Receptionist: Yes, can you please tell me what is the patient’s name?
Patient: Her name Xia Collins.
Receptionist: Oh, could you spell that please?
Patient: Sure, X-I-A Collins
Receptionist: And have you ever come into the office before?
Patient: No, we’ll be new patients in this office.
Receptionist: Okay, just give me your daughter’s date of birth, please.
Patient: It’s November 24, 2022
Receptionist: Okay, November 24, 2022
Patients It is possible that I come in tomorrow for 1:30
Receptionist Yes, we are actually all booked up right now, but I can try and fit you in
Patient: thank you that will be awesome.
Receptionist: Okay great, thank you.
Have a bless day
Come into the office next day waiting to see the doctor
Azalia
Dentist Office Assistant: Good morning, Pro Health Dentistry, this is Azalia.
How may I assist you today?
Patient: Good morning, I'd like to schedule a check-up.
D: I'd be happy to do that for you. Have you been to Pro Health before?
P: Yes, I have. My last check-up was six months ago.
D: Great. Can I get your name, please?
P: Yes, of course, sorry. My name is Sarah David.o
D: Thank you, Ms. David. Which dentist did you see on your last check-up.
P: I'm not sure, really.
D: That's OK. Let me check your chart... Oh, Dr. Tuitt.
P: Yes, that's right.
D: OK... Dr. Tuitt has time next Friday in the morning.
P: Hmmm... that's not good. I've got work. How about the week after that?
D: Yes, Dr. Tuitt has sometimes open. Would you like to suggest a time?
P: Does he have anything open in the afternoon?
D: Yes, we could fit you in on Thursday, December 15th at 2.30 in the afternoon.
P: Great. That'll work.
D: OK, thank you for calling Ms. David, we'll see you next week. And remember
keep smiling.
P: Thank you, bye-bye.