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2016

IMAGE FITNESS RISK ANALYSIS

CONTACT INFORMATION
Image Fitness LLC.: 859-734-0590
General Manager - Doug Cornish: 859734-0590

Table of Contents
I. Main Section
A. Overview of Image Fitness.................2
1. Description and Services Provided.2
2. Ownership...2,3
a. Personnel & Personnel Risk
Management..2,3
B. Matrix.4
1. Specific Risks Found Within Image Fitness..4
2. Classification of Each Risk5,6
3. Financial Treatment & Plan...7,8,9
C. Narrative.9
1. Procedures..9
2. Personal Management9,10
3. Emergency Procedures..10
II. Conclusion & Summary..............10,11

I.
A. Overview
1. Image Fitness is a commercially owned gym and fitness facility that caters towards the
fitness needs of those within the Mercer County, Kentucky Area. The fitness center is a
10,000 square foot, steel frame building with two floors. Within the fitness center there is
an extensive selection of cardio equipment, free weights, cable weights, weight machines,
as well as a 1/16th mile walking track and a group fitness room. The fitness center offers a
plethora of guided classes; these classes range from group weight lifting, and machine
fitness to spin classes, yoga, and karate. Image Fitness also offers tanning services, and
locker room access at no additional cost to the members. The management of this facility
has also ensured that there is an active senior citizen demographic through the usage of
the Silver Sneakers program.
2. Image Fitness LLC. is owned by Tim Horn. He acquired the fitness facility in 2011 and
immediately began renovating the facility as the past owner had let it fall in disrepair.
Currently, Image Fitness has around 1,300 subscribing members, however the
membership has been as high as 1,500 during their peak season; January through March.
In addition to membership sales, during the 2015 fiscal year Image Fitness sold near
3,000 day passes, and 4,600 single tan passes. On a weekday, the fitness center can have
as many as 400 members pass through its doors within a 24 hour time period. Their
facility likewise has over 100 silver sneakers members that participate in offered
programming centered towards meeting senior citizens fitness needs. Due to the
facilitys extensive selection of free weights, there has been a noticeable increase in

amateur bodybuilders and amateur powerlifters. These two groups are stereotypically
known as lunks, gym rats, and beef cakes at other fitness centers. Due to this large
exodus of the lunk culture, there have been a large number of complaints made by
longtime customers about feeling embarrassed or uncomfortable at the gym. Many local
businesses, clubs, and school groups use this facility to learn about their fitness needs and
how to properly address them.
A. Risk Management Personnel
At Image Fitness all employees are instructed and trained to manage any and all risks.
All reported faults within the facility will go through Doug Cornish, who is the
General Manager of Image Fitness, and then to Tim Horn, the owner. Tim will then
decide the most economical way in addressing this fault. Simple risks can be
addressed by the front desk employees, however complex issues will need to go up
the chain of command so that they may be addressed.

B. Matrix
1. Specific Risks Found Within Image Fitness
a) Injury
b) Frayed Cables Exposed Wire
c) Unlit Parking Lot
d) Pinch Points on Machines
e) Open Mechanical/ Cleaning Closet Door
f) Vinyl Stairs
g) Waist High Railing
h) High Winds

i) Locker rooms/ Restrooms

j) Fighting

2. Classification of Each Risk

Risk Factor

Severity
-High
-Medium
-Low

Probability
-Near Certain
-Highly Probable
-Probable
-Low Probability
-Not Probable

Injury

Medium Injuries are

Near Certain

common occurrences in
fitness centers, they can lead
Frayed Cables Exposed

to legal fees.
Medium Potential damage

Probable

Wires

to equipment, slight injury to

Unlit Parking Lot

participants.
Medium Provides

Probable

potentially unsafe
environment to participants
Pinch Points on Machines

when dark.
Medium Could lead to

Probable

broken bones, and other

Open Mechanical/ Cleaning

injuries.
Low Customers could

Closet Door

possibly injure themselves

Low Probability

with cleaning chemicals/

Vinyl Stairs

maintenance equipment.
High Vinyl becomes

Probable

extremely slippery when wet,

customers could slip and
Waist High Railing

serious injure selves.

Medium Taller customers

Not Probable

could fall over rail if not

High Winds

paying attention.
High Could completely

Low Probability

destroy facility, flawed design

Locker Rooms/ Restrooms

of steel framed buildings.

High Rooms are

Low Probability

Fighting

unsupervised.
Low Liability is minimal

Highly Probable

for fitness center if proper

precautions are exercised.

3. Financial Treatment and Reduction Plan

a) Injury The financial treatment for injuries would be consisting of Image

Fitness having an insurance policy in the event that someone gets injured. To
reduce injuries from occurring, the facility should ensure that each
participant within the gym has a basic knowledge of the machines, as well as
an understanding of flexibility.
b) Frayed Cables Exposed Wire The financial treatment for frayed cables
would be investing in all new, higher quality cables for the machines within
the gym. Cables will be frayed over time regardless, however their lifespan
can be maximized by ensuring proper maintenance is upheld on them.
c) Unlit Parking Lot The financial treatment to fix the unlit parking lot would
be to simply invest in lighting. This is a costly endeavor, however it is
necessary to ensure a safe environment for the members of Image Fitness
during the early/late hours of the day.
d) Pinch Points on Machines The financial treatment to minimize pinch
points, would be to order or make special pieces and install them on
machines so that people will not have as much probability of being pinched.
To reduce likelihood of being pinched; proper signage and user knowledge
would significantly reduce the likelihood of pinching to occur.

e) Open Mechanical/ Cleaning Closet Door There isnt a financial treatment

available to fix this fault, all one would have to do to prevent this is to
simply close and lock the door that is already in place.
f) Vinyl Stairs The financial treatment that would fix this fault would be to
completely replace the vinyl with a more course texture capable of
maintaining traction while wet. To prevent any injuries from occurring, all
they would have to do is through some sand paper strips on the stairs.
g) Waist High Railing The financial treatment that would fix this deficiency
would be to buy all new rails for the upstairs walking track.
h) High Winds The only financial treatment available for this fault is to own a
tornado/ high wind/ storm damage insurance policy in the event that the
building is destroyed. To prevent liability, if a high wind warning is issued,
the fitness center should immediately close.
i) Locker rooms/ Restrooms The only method available to completely reduce
this deficiency would be to close the locker rooms/ restrooms to the public.
j) Fighting Fighting is a culture issue in fitness centers, perhaps the only
preventative method for fighting would be to ensure that policies are
enforced that if someone gets into a fight on gym property then the
aggressor would be barred from reentry to the facility.

C. Narrative Regarding Risk Reduction Procedures

1. Personnel

a) There are currently 7 employees and an owner who work at Image Fitness. 6 of these
employees are part time, and then there is 1 full time employee, and the owner. The 6
part time employees consist of 5 front desk employees, who are responsible for
maintaining the gym during regular hours, as well as supervising members. The last
remaining part time employee is the physical therapist that works on site. The full
time employees include Doug, who is the General Manager; he manages all aspects of
the gym throughout the week, and Tim, the owner, who is extremely active
throughout the fitness center.
2. Personal Management
a) At Image Fitness, all employees are subject to following the golden rule. There is
strict adherence to the principal of common sense; in fewer words, if it seems wrong,
then its wrong. The management is good at ensuring that all employees are fit to
work and adhering to a basic standard of hygiene. All employees are subject to drug
tests if they are suspected of being under the influence while on property of Image
Fitness.
3. Emergency Procedures
a) In the event of an accident or injury, all employees are trained to immediately write
down the time, parties involved, equipment involved, and a brief explanation of the
incident. When an individual is injured using these facilities, as per fitness center
rules, they are instructed to immediately inform the employee currently working. In
the event of a non-injury related incident, the employee is instructed to identify the
situation, assess, and then react. From the training the employees undergo, during the
assessment stage, they need to know whether the situation is potentially life
threatening or whether it is a simple issue. If the former is true, then the employee is
instructed to call local law enforcement.

II. Conclusion/ Summary

Through this risk analysis I can conclude that any facility, regardless of how it
appears is going to have its own unique set of associated risks. Luckily, through my
contact with Doug I have been able to provide them with my input, and he has made
me aware that they are already working on fixing a few of these deficiencies. This
analysis was a unique assignment that has definitely taught me to be more critical of
facility design and layout. In the near future, I can see risk analysis being a large
part of my career if I end up in a facility managing position.
After completing this assignment, I talked to Doug about possibly applying more
specific employee policies, as well as a proper code of conduct, so that their
employees could have a copy of what is expected of them at all times. Likewise, I
suggested an overhaul of how they notarize issues that occur within the fitness
center. From this, Doug has gotten back with me and explained, that he is currently
working on an injury sheet, maintenance sheet, as well as an employee handbook.
Overall Doug, aswell as the rest of the employees that I spoke with had a clear
understanding of the major risks associated with their facility, and they had their own
plans to mitigate these risks.